This was, without question, one of the worst places I've ever stayed. The cabin was filthy from the moment we walked in. There were ants crawling throughout the cabin, making it impossible to feel comfortable. The most shocking part was discovering live mouse traps hidden underneath the beds. If you're setting traps for mice where guests are sleeping, that tells me there's a serious rodent problem--and that's completely unacceptable for a fee if $3000 US for the week.
To make matters worse, there wasn't working air conditioning in the bedrooms. It was over 90 degrees. The cabin became unbearably hot, and sleeping was impossible. . For what this place charges, you'd expect at least basic cleanliness and comfort. Instead, we got pests, mouse traps, and a sweltering cabin. They offered to move us 2 times in 2 days but the conditions were exactly the same in the other 2 cabins. Infested with ants and mice.
It's unbelievable that management thinks conditions like this are acceptable. This property feels neglected, poorly maintained, and more concerned with collecting your money than providing a decent place to stay. Save yourself the frustration and spend your hard-earned money somewhere that actually values its guests. We left after 48 hrs and no apology whatsoever. Wait until this property fails and someone with the ability to run a quality resort takes over. read more