I've always been impressed by this Total Wine. Even though it is a bit smaller than some of their other stores, it has a great selection and great staff. Everyone is always friendly and helpful when I am in the store. They have started selling new items in their store such as Soju, Sake, and THC beverages. I think it's great that Total Wine is branching out and increasing the variety of drinks they sell! I love Soju and Sake, and I really like being able to get rewards points on my favorite drinks. I wish they could do tasting events at this store, but I just don't think they have the space to host an event. read more

Total Wine & More - The store! - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

I'm not sure what has occurred at this location since COVID. I know that there have been quite a lot of changes to a lot of businesses but I didn't expect that Total Wine would be affected. The selection seems on the outset to be the same but there is a lack of variety that used to be present. Additionally, the staff isn't nearly as friendly as it used to be. I order online usually and pick up. I was very disappointed that a few of my favorites were not available. I was also a little surprised at the lack of cordiality by the staff. It's a wine store sure but they deal with customers. One would think they would make themselves available instead of "lurking" in shadows somewhere. I had to call out a couple of times before someone called for another staff member to help. I will save the gas and just shop in Greensboro to r even better in VA when visiting family. read more

Amazing service, all of the reps that I crossed path with were very friendly and felt like actual genuine interaction- which is rare. I was returning some Kegs from my wedding and it had been a while, but no problem, they were able to help me out, smooth transaction, loved the hustle free interaction. Definitely recommend shopping at the Brier creek one. read more

Dad and I stopped by Total Wine to pick up some wine for Thanksgiving at my brother's house. Dad had some gift cards to utilize, so it worked out perfectly. The staff at Total Wine are very professional and knowledgeable as always. They did an excellent job helping out my Dad with picking out wines to take to my brother's house for Thanksgiving. Total Wine always has an excellent selection of wine,beer,and spirits. Their wine classes are excellent and provide a great wealth of knowledge on wine from the experts. The wine tastings on Fridays and Saturdays are excellent because they allow you to try different samples of wine from different countries and regions and introduce you to wines that you may have never heard of before. Total Wine is an excellent source for purchasing wine, and it will be around for quite a long time. Total Wine is my place to buy wine. It always will be! read more

Total Wine & More - Interior - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

This store offers a great shopping experience for any occasion. The customer service is phenomenal! They have a wide selection of wines. It's like an adult's playground. I went in today to purchase some affordable Prosecco for mimosas. Elle was very helpful and knowledgeable. I can't wait to shop here again. read more

Been here several times and each and every time the staff has been friendly and very knowledgeable once they hear what you are looking for. I'm guessing they have some closed door tastings. :-). Widest selection of craft beer, wine, champagne, and spirits at reasonable prices. Good to have this place in a growing market such as Lakeway. read more

Total Wine has become one of my favorite places to go during this pandemic. And this brand has become one of my favorites! And they aren't expensive (Brut Rose - $9.99 / Prosecco - $14.99). Total Wine also has a rewards program where you earn points and get great offers! Needless to say, I'll go back next week during my once a week errands run! read more

Total Wine & More - Borrasca Rose' & Prosecco - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

My husband and I were going to dinner on this particular night and we were asked to bring wine and what better place to choose than total wine. When we first walked in the first thing we noticed was the temperature of the place it was cold but it felt great because it was hot outside. As we walked around we were just admiring all of the wines and I was seeing "Malinda's pick" on some of the wines and out walks Malinda who is the manager. She greeted us and asked if we needed help finding anything and we did. She pointed us to good options and we ended up going for 2 sweet wines, one white and one red. They priced well too. Malinda gave us great recommendations. The staff that was there were all very nice and accommodating each person that we walked pass was very nice. The store was organized and stocked well. The parking is great as well because total wine is situated inside of a shopping center. Overall great store, great staff and great priced wine! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

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No spirits! It says spirits when you see the image for the place on Yelp! (see photo), but they don't actually have anything other than wine and beer. So just a fair warning. Everything else is fine although they sometimes don't have things you might expect them to have like Corona Premium. Maybe they just aren't that quick to pick up new products. Lots of locals brews though so thats cool. But yeah...no liquor. read more

Total Wine & More - Misleading picture in Yelp! - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

Total Wine carries a full selection of wine and beer at various price points that all seem to be discounted over grocery store prices. If you need a suggestion , the staff is friendly and knowledgeable for basic wine information. Friendly people and good prices. read more

I've always had a great experience here. They have great wine and great beers, and such a wide variety. It's almost impossible to come into the store without a person asking if you need assistance, not at all in a hovering way but in a genuinely helpful way. The staff has helped me select some really wonderful bottles and also some interesting new beers! Plus, they used to have complimentary wine tastings (not sure since Covid, but on weekends they used to!). If you are a total wine member you can also get emails for 15% off at times. Definitely a place to drop in and grab a few bottles! read more

Can find most wine that your looking for and staff is extremely helpful and nice. I really enjoyed the experience there.

Girka Shadow $1.50 off per stick. With a 'Big Red' or 20 Year Port - simply delicious! Best selection of wine, beer & cigars. Humidor very shop able. The cigar box just keeps getting better with fresh cigars arriving all the time. Great deals on last chance cigars now $2 off per stick. My picks for week are Montecristo White Series Toro, RyJ Pyramid Maduro, Acid Blondie. Pair with you favorite wine or beer. TWM has it all! read more

I love this Total Wine!! The staff are all so friendly and helpful. They offer to help find things and special order items that they don't have. They have a great local beer selection too. They also sell some snack items and they have an awesome gift section for the wine lover in your life. They also host tasting events sometimes. And they have clean bathrooms! read more

Was from out of town and went to get some drinks...was look for a particular Moscato they didn't have but Stacey and Travia made an alternative suggestion and they were soooo helpful, nice, and friendly. Customer service was top notch. One of my friends and I returned the following day for a couple more purchases. read more

Will not be returning to this (racist) location ever. My wife and I have visited this specific TW on many occasions over the past year, each time being carded but noticed the people in front nor behind us do not get carded. We've spoken to store personnel, but it still happened with different employees on many different occasions. This last time we checked out after being carded, watched a young lady behind us check out and was not carded at all, this was the last straw. After speaking with the manager Bob we let him know although we know we could look young, we feel it is racially motivated and will not be returning. This location needs serious retraining ASAP. And of course otw out we hear the same employee saying "ID check please" to the manager only after hearing us complain! read more

I love this Total Wine location. It's easy to find, surrounded by many other stores and restaurants and their employees are always super helpful. The layout of the store is easy to navigate and the store is very clean. There is always plenty of parking. read more

The wonderful young woman I spoke to tonight to help us on the phone was so polite and quick to get answers about our champagne needs for thanksgiving. I wish I remembered her name, but I was in a rush to find where we could get Dom Perignon last minute and had my husband on the phone at the same time. Thank you for being helpful and friendly! read more

It is, like, so dumb to review a chain, and I know it. And y'all know what a dang Total Wine & More is---and, even if you've never visited, well, it is what it sounds like---but I wanted to take a moment to commend this particular location on its selection of craft beers. Here you'll find a variety of selections from Heavy Seas, Big Boss, Duck-Rabbit, Smuttynose, Highland, Dogfish Head, Victory, Anchor, Bell's, New Belgium, Sierra Nevada, McNeill's, Foothills, and Natty Greene's. Again, don't judge me too harshly for reviewing a big chain, because I'm just trying to enlighten you about what the "& More" stands for! read more

Excellent staff. Was looking for a cigar and they had a very nice selection. Their humidor was at the perfect humidity and the Patagas was an excellent cigar. I forgot my cutter and they had one at the front that I could use. read more

This is the only location of Total Wine & More I have been to, but I think it's really great! I've actually never gone in for wine, it is the "& More" that particularly interests me, and by that I mean their craft beer selection. They have an AMAZING selection of craft beers to choose from, I literally spent almost an hour in there the other day trying to decide what I wanted to take home in my 6pack. I settled with a Shotgun Betty from Lonerider, and In-Heat Wheat from Flying Dog, Prima Pils from Victory, Uber Pils from Heavy Seas, a Brooklyn Lager and Weeping Willow Wit from Mother Earth brewing. SO many good choices though it was hard to choose just 6. I've been in the store before, and seem to have this problem every time. The boy is the same way, and we usually leave with much more than what we were originally going in for. I will surely be back for more in the near future! I know this is a chain, but I can at least vouch that the Brier Creek location is phenomenal. When I have the time to make the trip I would much support a local business such as Bottle Revolution, but the convenient Brier Creek location is hard to pass up! I've had only great service from friendly staff. Take a trip over and see for yourself! read more

Love this Total Wine location! I rarely make it out to Brier Creek but when I do I make sure that Total Wine is a stop on my list. They offer a vast selection of beer and wine options. But, the real reason why I love this location the most is because they discount their seasonal beers steeply so they can get rid of it quickly. I always stop by the Cary location hoping for these deals but they wait too long to discount and it is not as steep, boo. Highly recommend! read more

Okay. So we don't have these close to where I live, so maybe for all of your folks who are used to them, this place is like ho hum. And it is a chain. I know, I know. But for me, and my classmates....after 10 hours of lecture, this place was, well, basically, an oasis. It's huge. The people who work here are friendly, knowledgeable, and helpful. How often do you get that combo? They also have tastings. We wandered around for so long that the manager offered to give us a total store tour when we came back the next day...and if we hadn't have been so mentally exhausted, we would have been back. Oh yes. Two words. Hitachino Nest. Two more words: Sold There. Great selection....many different price points, lots of chilled stuff to choose from, and they even had a decent array of snacks. Yep. Woohoo! Fa sho! read more

This glorious place has a plethora of wine, but I've only ventured inside for their awesome BEER selection. I know I'm such a hypocrite, but they should REALLY add the rest of their store name (in big letters of course): "& MORE". I LOVE how the beers are classified -- it always feels like I'm vacationing through foreign lands (mostly states) as I "hunt" for a malty, "sweet-flavored" beer (malt is my favorite). Sadly, they do not carry Kona Brewing Co's "Coco Loco Toasted Coconut Brown Ale" and it absolutely makes me cry inside. Believe me, I hunted for that ale like I lost my own child -- I looked like a bird possessed with OCD as I hunted for my highly-anticipated prey. I've heard how AWESOME it tastes, and I will do just about anything (except consume insects) to get it! This place is really convenient, especially since I've wimped out from venturing out to Peace Street Market for specialty and local beers out of fear of the sketchy creepers in the area (yes, I've had incidents as I've walked to the store after parking my car far away) and the sheer, long proximity from my casa. My boyfriend is a self-proclaimed beer connoisseur (and home-brewer), so this was one of my main, birthday-shopping hotspots. I scouted out a recent favorite stout of mine, New Holland Dragon's Milk Oak Barrel Ale, so I was absolutely delighted. It runs a "high" price since it's high-gravity -- around $15 for the 4-pack. However, it's a perfect match for you "Game of Thrones" lovers to drink as you watch the divine Daenerys. As I closed the end of my shopping expedition, I noticed Rogue's "Voodoo Doughnuts Bacon Maple Ale" at the tale-end of an aisle that faced the registers. Glory Hallelujah! I snatched that bottle up, debated for about 10-seconds if my boyfriend would enjoy this strange, strange beer, and finally made my way over to the register. The employee laughed and asked me if I was daring to try it, and I told him that my boyfriend is obsessed with beer (whose isn't?) and that it was part of a b-day present for him. The associate was very knowledgeable about the beer and discussed the flavors and tones with me as he boxed (yes, boxed) up my goods. I left feeling like I just pwned at picking up some amazing beer for my masculine other-half -- arms heavy with a proud and slightly vain grin on my face. Cuz you know, I shop hard -- like a boss. ***Voodoo Doughnuts Bacon Maple Ale: smells like doughnuts, tastes very smokey with a hint f sweetness -- I couldn't take more than 3 sips. On the otherhand, my boyfriend demolished it and stated that he could drink a whole, 'nother one if it was available. The bottle is too cool not to keep - the label is "painted/printed" on the Pepto-Bismol-pink-soaked bottle. read more

Great selection of wine- so much so that it's overwhelming. Along came Josh, and helped out with my selections. He is very friendly and knowledgeable. Another employee came along and offered her suggestions as well. The customer service, selection, and prices were excellent here. I will return for sure! read more

I dropped in here with a buddy from out of town. We both drink IPAs and he wanted some NC brewed beer. The NC selection isn't huge but they have plenty of craft beer here. Wicked Weed Pernicious is my go to IPA and they had some that was cold. I can't speak for the wine but there is a lot of it so if you're into that kind of thing they probably have you covered too. :) read more

I visited this Total Wine once and received the poorest service ever. I was looking for a certain red wine for my fathers birthday. While looking for this red wine for about five minutes, there was an employee standing near me. Not once did he greet me or even ask if I needed assistance. Another man shopping walked up, and the employee greeted him and asked him if he needed any help immediately. I felt mistreated and ended up buying nothing. I will never return to shop in this Total Wine. read more

If you want a huge selection with prices that beat everywhere else then go here. We aren't wine aficionado's but for the casual drinker or the expert this place seems like it has it all. We usually buy lower priced wine that still tastes good as a general table wine and almost always buy it here. read more

Terrible customer service. Daniel and Andrew, Saturday night, 10/8/2016 We stopped in to ask about the times for wine tasting. The store was empty sans two employees at the front door. I expected a "Welcome!" What we received instead was two glares. I asked the gentleman dressed like a manager what their wine tasting schedule was and he reluctantly turned to face me while rolling his eyes. I felt this was odd but pressed the man because I did in fact come there for info. He told me the closing time for Saturday, I pressed on because I wanted to know the whole hours... he relinquished the Saturday opening time..... We basically had to ask every day of the week to get the info, only to find out that it's only open Friday and Saturday. I told him I felt like I was pulling teeth when he could have just said, "Wine tasting is open from this time to this time, Friday and Saturday." Easy? So the two men glared at my girlfriend and I and the whole time and made it blatantly aware that we were NOT WELCOME AT TOTAL WINE. The manager, Daniel, TURNED HIS BACK ON ME as I was asking another question. We just left. I returned to ask Andrew if everything was okay, were they arguing? He said that Daniel, the wine and beer supervisor, had a long day and wasn't supposed to be there. Hey I get that, I've had long days. When your chosen career is customer service, you cannot make the customer feel like they inconvenienced you with their patronage. We would have spent money at total wine, we love total wine. However, we will likely never shop there again. read more

Great store with super range of wine and accessories. Best price on Pellegrino by the case, except the mini bottles (still cheaper at Walmart). But selection is good, staff is very helpful and only occasionally has an off day when you're in a hurry and they're tired from being super busy. read more

I always seem to get the best recommendations at this Total Wine. The staff here really make sure you've found what you like, and they're always on hand if you have questions. In other Total Wines I've found the staff kind of ignores you, but in the Brier Creek one they are really conscientious. I've found my absolute favorite wines thanks to them! read more

Unfortunately, regardless of the wonderful selection of beer and wine they have, that can NOT compensate for the awful customer service they have. I have shopped at this location for months now and have finally had enough. I was there with my husband over the weekend and in the store for over 30 minutes. After being asked to taste wine and finally making our selection we made it to the register. At the register the girl scanned our beer and then told us the total, when my husband took out his credit card to pay she asked both of us for ID. He instantly gave his and said oh mine is in the car but he is paying anyway. She then proceed to yell at me as if I were a child and threw me out of the store. I will NEVER shop at this location again and will make sure my friends in that area don't either! read more

My (now) wife and I went to Total Wine to purchase beer and wine for our wedding. Ryan gave us a private appointment and helped us choose 3 wines (2 whites and a red). We weren't sure of the specific wine we wanted, so he allowed us to taste them to make a final decision. We gave him our budget, and he was able to pick out some great choices for us! We also decided to do 3 beers, so we opted to go light, medium, and full bodied flavors. The beers/wines were a hit at the wedding, and we couldn't have asked for better customer service from both Ryan and the rest of the staff (who helped us load it, etc.). Also, he helped with the actual "count" of the amount of wine/beer we needed to drink and it was pretty much spot on! We always go to Total Wine to pick out craft beers, and this experience gives us even more motivation to continue doing business there. Thank you very much to Total Wine, Ryan, and Ryan's team - the Brier Creek store is FANTASTIC! read more