Best service when I visit. Greeted upon entering, if there is a team member in the vicinity, they check in on me. If I have a question about a product or inventory, they take the time to find the answer. Today, I visited looking for last year's Chandon Garden Spritz. The image showed on Total Wine's site, the app said it was in stock. When I arrived, it was the old image with the new version of the Garden Spritz. Staff took the time to investigate and follow up with my inquiry. I appreciate the service and engagement I have and receive with each visit. Definitely a place to visit to explore many forms of alcoholic and non alcoholic beverages in one place. This location has ample parking and curbside pickup service available. read more

I love a good excuse to drink wine! The best part of total wine and more is definitely the wine tastings and its always great when there is a bubbly (no pun intended) personality guiding me through my sips! Thanks to Miss Kiphanie! Walked in looking for champs to christen my new apartment and of course, I had to head to the tasting area to try out a few things. The universe knows exactly what its doing because Kiphanie was pouring up a few champagnes. Her recommendations were incredible! I had to take a few bottle home and I was super happy with my purchase. Of course we perused the rest of the store and grabbed other items. This place is super large with an amazing selection! All in all a lovely trip to Total Wine and More. I know absolutely, I will be back again very soon. read more

Total Wine & More - Wine tasting with Kiphane! - Beer, Wine & Spirits Near Me - Emeryville, California

This is my sister's favorite spot for wines and spirits. There are two in San Jose and she goes all of the time. Unfortunately, it's not near where she lives so I didn't get to visit. But, I fell in love with this place when I visited one in Tacoma, WA. I ordered some bubbly and then I went to a location in their mall and was mightily impressed. This place is nice and it has everything. I was in my feels because this is the type of place that you find in suburban monied areas, like TJs. But like TJs, they also made their way to Emeryville which is good. This place does not have as much Cider as I'd like, but they have so much of everything else. We came in and I got a couple of bottles of wine and walked away satisfied with my haul. My hubby was looking for something and they didn't have it. The guy helping us looked the item up online and said that they'd try to get it. What?!? I hope they last longer than the other places that have occupied this space. I wish them a long time here and hope that the Toys R Us curse has been finally broken. read more

Total Wine & More - Finally, one near me. - Beer, Wine & Spirits Near Me - Emeryville, California

I'm really starting to love this location, It's huge! Such a great selection of delights and they have a tasting counter and mixology classes! I cannot wait to get to a class here. Staff is nice and deals are awesome! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Emeryville, California

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The Emeryville Total Wine is a huge location, just make sure to bring your ID if you're purchasing alcohol. There is plenty of parking available and the store is super clean. Prices are comparable to Bevmo. The staff or manager who explained the tasting experience was very friendly and welcoming. We had trouble finding a specific liquor but the staff explained it with detail and made sure we were able to locate it. read more

Total Wine & More - mimosa tasting - Beer, Wine & Spirits Near Me - Emeryville, California

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Total Wine & More in Emeryville offers an exceptional wine tasting experience with a vast selection of wines and spirits. I recently attended a fun wine tasting class with a group of girlfriends, recommended by a friend. We chose the Vive La France wine tasting class, where we delved into the world of French wine, exploring its regions, unique characteristics, and perfect pairings. Our instructor was incredibly knowledgeable, shedding light on the significance of wine slopes and soils. We were introduced to some fantastic wines during the class and even received a coupon to purchase them afterward, which I did. This class is perfect for date nights, group gatherings, or solo adventures for wine enthusiasts eager to expand their knowledge. They also offer other wine classes focusing on different regions worldwide. I highly recommend Total Wine & More for its exceptional staff, accommodating nature, and ability to help you find the perfect wine or spirit for any occasion. read more

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I'm new to total wine, so having one move into my neighborhood came along with a little bit of hype. Safe to say, it lived up to the hype, and even exceeded any expectations I might have had for a wine and beverage merchant. Their selection is vast, you can find nearly any wine or spirit from around the world. Their beer selection is top notch, they offer cigars, and even wine tasting courses at an excellent value. If you're looking to get educated on regional varietals, their in-house sommelier Tony is super knowledgeable, and their classes are really fun. All in all, a great place to shop for any adult beverage needs. read more

Total Wine & More - Hard ice cream freezer - Beer, Wine & Spirits Near Me - Emeryville, California

Total Wines is my go to store for wine, spirits and beer. The nearest location for me were in Pleasanton and San Ramon. It was exciting to hear that a new store had opened at the East Bay Bridge shopping center in Emeryville at the former Decathlon and Toys R Us location. To make local area residents aware of this new location, they sent discount flyers with various discount amounts. I took advantage of the $100 off a $250 purchase and picked up some nice bottles of cabernet sauvignons. Workers are friendly and asking if you need any assistance. I am a fan of Total Wines with prices comparable or better than the warehouse store and better than the other big box competitor. I am happy that a location is a lot closer to me. read more

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The only store in the Bay Area that I know that stocks Cruzan Blackstrap Rum. I used to have to drive over to Colma/Daly City for it so was happy when TW opened in Emeryville. It's the best source for every kind of wine, beer, & cider anyway and the range of liquors from every corner of the world is staggering! read more

I wish their shitty app worked the way it was supposed to, but it doesn't. It's slow and confusing and impossible to navigate. And it won't let you set a delivery address, but defaults to your mailing address, which may not be appropriate for a delivery of alcoholic beverages. I'm not sure who designed their app or maintains it, but they need to step up. This is pretty crappy, and tends to drive people to other merchants, like Beverages & More or other local liquor stores instead of Total Wine. read more

Giving them 2 stars and that is because they have helpful customer service agents via the 1-800 number. I know they're helpful because I've called them a few times. Love that they have a delivery option but they don't seem to care if they give you the correct order at all. Today they gave me the order of a different person, last time they only delivered one third of my order and forgot to give the driver about $200 in merch. I think I've only received the correct items one time so I guess shame on me for continuing to order delivery thinking they'll eventually get it right. read more

The best place to buy alcohol in bulk! Also it's a state of the art store in Emeryville. There was a Decathlon store here previously, but it went out of business. The highest selection of beer, wine and hard alcohol. read more

Great location, easy parking, best prices (compared to most), and the team is friendly and helpful. I go in frequently and would recommend it to anyone. read more

Customer Service from cashier's, sommelier and floor staff has always been positive. Thus, I decided to host a team work retreat in their event space with a wine tasting at the end. Our TW attendant was great and knowledgable. The manager Dario, however, was curt,, rude, dismissive and hostile. One of our team members poured less than 2 ounces from a bottle we purchased. Dario stormed in, snatched the samples, stormed out and dismissed us with no explanation. We soon learned he accused us of violating a "no pour policy" that we were unaware of. A misunderstanding was handled so harshly by him it was hard to believe he would have handled this the same way if our group was a different demographic I am writing this review because the incident occurred a few weeks ago and my staff is still mentioning the hostility and lack of grace. Unfortunately, we do not plan to support Total Wine henceforth if staff is allowed to treat patrons this way. read more

I seen this kid walk in with her mother so I thought it would be okay to bring in my baby brother, once I saw that mother and daughter checked out and didn't get IDed, that my baby brother wouldn't get IDed as well but they pick and choose who they want to ID and not. read more

Great store! Plenty of parking, brand new facility, employees that are actually trained. Oh yeah their prices are a little better than BevMo on what I've seen. BTW, I'm done with BevMo. That place is a mess. Parking lot is even worse. The team in total wine were really observant and theyshowed me to the back so I could get some chilled beer and it was huge hopefully the smash and grab guys don't screw things up. read more

My husband and I went to the Emeryville Total Wine to make a large purchase of alcohol for the bar at our wedding reception. While shopping, one of the staff named Kaz was extremely helpful and friendly - he made multiple great recommendations for wines we hadn't thought of and even let us taste each before we decided to buy. Kaz and the other staff made what could have been a stressful shopping experience with so many bottles to buy easy and fun. Thanks again! read more

Thank you for coming to Emeryville! Great service, selection and pricing...especially when compared to BevMo. Intro discount coupons also great! I saved $100 on a $250 purchase. read more

The pick up experience was seamless. There was only a short wait and the worker was super friendly read more

Total Wine & More - Curbside pickup - Beer, Wine & Spirits Near Me - Emeryville, California

Like any Total Wine, the venue was large, spotless and organized. Easy to find exactly what you need. Great collection of wines ranging in price for any occasion. On this particular day it was a little slow and service was not the best. Hopefully this newer location is going to improve once the staff gets more experienced. read more

Make sure to bring your ID even if you're not buying anything, they'll deny you your sale and be rude about it while they do it. It was my first time at this location and I love total wine but will not be returning to this location due to the rude delivery of the information. They also state there is signage saying this but we checked on the way out here did not see any. There is a BevMo in the same area so there are other options. read more

Glad our favorite spirits store is in Emeryville. Huge selection, great abundant staff and competitive prices! read more

We did a wine tasting event and Tony was amazing! As busy parents, we don't really have much time to go up to Napa/Sonoma as often as we would like. We tried this is event and were actually surprised at the great experience. Tony picked good wines and gave us the history behind the region. He made the class fun and engaging; answering our questions and providing suggestions. We would definitely try this again. read more

Cal from the tasting section was very kind and attentive to any questions... three people in total helped me to locate what I was looking for! Very kind employees, very organized store and clean restrooms as well. The lady at the register was just as lovely as all the staff. Prices are WORTH IT. Not even in my favorite outlet store I could find the deals Total Wine has. Also, they have very safe and strict ID policies, I think that's great to protect minors as well! Definitely coming back, totally recommend, selection's great! read more

Total Wine & More - Front of the store - Beer, Wine & Spirits Near Me - Emeryville, California

BEST prices and BEST selection. Far superior to BevMo or any other big box stores in the area. Target, TJ's and PacNSave all pale in comparison. You will be horrified to find out how much your corner stores have been gouging your wallet for pedestrian brands. The store staff is friendly, eager to assist and knowledgeable. So happy to have Total Wine in Emeryville! read more

A little upset they didn't have my selection when I stopped in but enjoyed the cigar and beer selections to choose from. I am hoping this location makes it. Unfortunately, I chose to be in the line of a cashier who wasn't up to par. read more

Customer service is non-existant. Employees are untrained, unhelpful, and snotty. I will never waste any gas going here again.

Don't waste your time or money here. I came in with a friend, both over 21 as their policy says yet we were followed around by the security guard who was outside at the door when we came in and an employee throughout the time we were there looking for options. Could not even shop comfortably and not once they asked if we needed help. The man who I assumed was the manager also had a snotty and passive aggressive attitude. Go to BevMo instead, it's down the street and they don't assume you're not 21 or older, way better customer service and better deals! Thanks BEVMO read more

I've had nothing but positive experiences with all the staff, and my favorite liqueurs and wines are always in stock. I'm so glad they've opened in Emeryville! read more

EJ was incredibly helpful during our visit to Total Wine! We were feeling a bit lost while looking for liquor, and he not only recommended a great alternative to our usual choice but also gave us pairing suggestions. His customer service was excellent--friendly, knowledgeable, and happy to assist. Thanks, EJ! Also he recommended some great tequila read more

Total Wine & More - Best tequila - Beer, Wine & Spirits Near Me - Emeryville, California

I love this store the wide variety of different wines. Every time I go there is always someone so helpful and eager to please. Such a pleasant and quick trip. read more

The store is good, but Ray Ray is a 10/10. I came in wanting to buy a gift and he gave me a quick run down about different quality tequilas! His customer service was amazing and came out with multiple great bottles! read more

I went for the grand opening and I'm super excited about a total wine being in the area. The wine selection is huge. Prices are always cheaper than anywhere else. I don't know why people are comparing BevMo to total wine. There's no comparison. The comment about people coming up to them. That's a weird thing to say. If you don't like people, don't go out. Do online order which is super convenient. It's like going to a restaurant and complaining about servers going to the table too often. Anyways I had an amazing time and always find the best wine at the price point I want. Staff are friendly, Frank the wine manager was also very knowledgeable and got me what I needed! I also got a bunch of $5 off coupons too. read more

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Found my fav white wine from Italy trip, Roero Arneis! Tried a new mineraly white wine from Veneto. And a special rye whiskey from Colorado! Great finds!! read more

Fantastic store! I love the one in Pleasant Hill as well, but the Emeryville store is much closer to us. I called ahead and the person I spoke with confirmed that they had an ample supply of what I was looking for in stock. When I arrived, one of the clerks asked if I needed help, then led me to the item. I did not have time to linger, although I will most certainly do so on future visits, so it was great to know one can get in and out quickly if necessary. The checkout clerk was very nice and my entire experience, from start to finish, was fabulous. read more

Having been a regular customer of total wine for years and a regular visitor to the Pleasant Hill store. I was very glad that a store opened in Emeryville. However, I have been there four times since it opened and I always like to buy 2 boxes of Fever Tree Light Tonic 8 X 16.9 Fl oz, about once every 4-6 weeks. But, on all four occasions they were unable to supply these. I was told today by assistant to contact "management". So I tried that and they said it could be special ordered for me. But, if Pleasant Hill can stock it, why can't Emeryville! read more

Horrible customer service, completely rude workers. Had attitude and wouldn't help. The customer service was a complete disaster, super rude, unprofessional and clearly not interested in helping. They are untrained and snotty. I won't be coming back and I suggest other people go to a different store unless they want to be treated with zero respect and want to deal with a completely uninterested workers. read more

BevMo in emeryville is better, felt harassed trying to buy some alcohol over an ID. I don't need 7 people surrounding me.

Generally a fine business but this branch is newly opened and badly understaffed, onlt poorly able to help on the phone, and reluctantly so. I was mailed a generous coupon offering discounts and free delivery but the clerk that answered the phone and had no time to help me. I had a VERY different experience at the store's Sab Ramon branch, where the clerk was completely helpful. read more

New shop in town, but the atmosphere is weird. Very cold and the employees are following me around WAY too closely. Made me feel uncomfortable that I couldn't just browse the store without being followed aisle by aisle. BevMo! price matches everything Total Wine has so I'm happy supporting the local chain! read more