We had a water leak from our kitchen down into our laundry room on Thursday 29th July. After…read morecontacting our insurance company, they referred me to several restoration companies. I had done some research beforehand and decided to contact ABK. The service that we received was exceptional. Everyone with whom we had contact was professional and efficient. A technician was sent to our home in a very timely manner. Multiple fans were positioned and they ran all weekend. On Friday morning, the project manager visited our home to assess the situation. Today the technician came to remove the fans and repeat the moisture test. No trace of moisture from the water leak. Many thanks to Sabrina, Kevin and Rob for outstanding service.

I have selected ABK all three times I needed emergency flood restoration help. The first two times…read morewere for my elderly parent's home both water flood calls, one a broken pipe under the crawl space and the next one a year later a hot water tank break. I used the yellow pages to contact a restoration company, the first company I called was unable to respond in a timely manner and then I called ABK Restoration. I was so pleased they responded within 20 minutes to attend to the issue. The two people began immediately taking away all the soaked insulation. They dealt very professionally with my elderly parent, which I appreciated greatly because she was deaf and also very anxious about the situation. I was so impressed with their service there was no hesitation to call them a year later with the hot water tank break. More recently while house sitting for a neighbour over the winter her basement flooded due to freezing temperatures. I contacted my snowbird neighbour in Arizona and she contacted ABK on my recommendation. She dealt with them long distance over the course of the entire project of repairing and was extremely pleased with her experience from start to finish.

Servco used to do a great job to clean house carpets. It was sold 3 years ago and the new owners…read moredid a very poor job of cleaning my carpets last year. In addition the chemicals were spilled and damaged my lawn. The owner was aggressive.

If your carpet stains are staring at you, Servco will get them out... We have pets and small messy…read morekids, but our house is now super fresh with no more stains. Aaron is meticulous, efficient and friendly. Highly recommend! Thank you!

Such poor customer relations. Tried to hire them for a job but they didn't care to give me an…read moreestimate. Cannot recommend but, maybe the person I spoke with will be fired.

We are so pleased with our new flooring in the kitchen. The professional way in how we were treated…read moreis A-! and Francis who came & put the new flooring down was very nice & helpful and did a great job. The stores staff is helpful & pleasant to deal with. I was treated with respect & it made us feel very good to deal with such nice folks. I will recommend this company to everyone who asks.

Hickson Homes built a fence around our patio. Anthony was prompt, professional, and friendly, gave…read moreus a quote quickly, and we were super happy that he was able to start our project earlier than anticipated. His crew was skilled and completed the work on time and to our satisfaction. We're very happy with the fence!

We hired this con artist to do some work for a family owned business. Not only did he take an…read more11,000$ deposit he also left country for months without any communication throwing our schedule off and causing thousand of dollars in delays to a small business. He finally presented some sob story of how he's going through a hard time and would return our money to us. It's been months of broken promises, missed payment dates AVOID THIS COMPANY BY ALL MEANS. After digging more into him this is a trend he does with everyone. SCAM ARTIST.

These wonderful people recently repaired our front walk where the stones were being lifted by a…read morenearby poplar tree. They did a wonderful, professional job and we would could not be happier with the results. We would not hesitate to recommend them. They came when they said they could and communication was great. Norm and Jacinta Jay

I called Emerald, like I have over the past 8 or 9 years, because we had little to no pressure for…read moreour system in the front yard. They sent an employee out to check out the problem. My wife directed him to the area that she had seen some flooding. He opened up the box, drained it and proceeded to fix it. After a few hours he told my wife he would come back the next day and clean up where he had work. At this point we felt that the problem had been resolved. The employee called me a couple of days later, as I was out, and told me that it was not working and the reason was we had broken pipes. I asked how much it would cost to fix it and he said it would be expensive. I told him that he shouldn't repair it. Our front lawn is not big an a half hour if using a sprinkler would probably do the job. We received an invoice a couple of weeks later for $518.88. I was pissed. I think what bothered me the most is that we were under the impression that the employee was fixing the problem, not just part of the problem. If we would have been advised that the first step would cost around $500 and that there may be more issues we may not have proceed. But that was never discussed with us as a possibility. I wrote on the back of the invoice how I felt and told them I would not be paying as my system has not been fixed. A guy named Chris called once they received the invoice and said he'd send the same employee out to see what could be done. The employee shows up, we have a short discussion and nothing is resolved. Chris then calls me and asks why I still feel that I shouldn't pay. I tell him that we thought that rebuilding the manifold would correct the problem and that it would work. He told me that's not how it works in the irrigation business. He said they wouldn't know until after the first step was done. We continued to get nowhere in our conversation despite the fact that Chris said he was trying to resolve the issue for both parties. I told him to send me the invoice and I'd pay but I will never use or recommend this company because of the experience. I feel they should have communicated better and let us know that the issue may be bigger than we first thought. If you do use this company, get a quote and really ask questions as to what the problem is. We didn't and it cost us $500 and I'm still watering my front yard with a sprinkler. PS. I'm paying them today because I always pay my bills and I really don't want to hear from the company ever again!

Do not hire. They did poor work installing my gutters on my house. I tried to contact Nour…read morenumerous times with no success and he did not respond to my calls for coming back to fix the failed gutter system. All downpipe connections separated within 6 months. The installation was terrible and customer service was non existent. Hire a reputable firm, this firm is not professional and once they have your money, you will never hear from them again.

Exceptional costumer service and service quality. The crew is knowledgable, experienced, clean, and…read morehard working. Highly recommended for anyone in kelowna looking for a professional company to rely on and deal with. Their quotes are also instantaneous and free!

Extremely unreliable and unprofessional! Definitely would not recommend! "Sloppy work" according…read moreto the inspector and he walked off the job after paying him and before completing the job. Left us with a useless system and put us 3 months behind schedule.

In 2003 I purchased a home using radiant heat which at the time was fairly unusual for a…read moreresidential home . To do so a small boiler was used and work flawlessly until few months ago when it start leaking pass the pressure relief valve . I had 2 professional plumber who replace the flow control valve as well as the expansion tank with still the leak not going away !! Over 20 gallons of wAter a day was wasted ! Over the last 6 months I tried to find someone who could not only fix my leaking boiler problem but also explain to me why the leaking water pass the pressure relief valve ?? Finally I was given Steve's phone number by a large plumbing supplier who told me he was an expert in boiler heater!! I called Steve and he came to look at my problem and within an hour he had fix my boiler and explained to me in a clear matter what was the problem and how he had fixed it !!. I was amazed at his knowledge and his professionalism!! I would recommend him without hesitation to everybody who need a job done to perfection !! Rod

Brian and Dawn just had their driveway and attached small parking lot regraded, and refinished with…read moreAsphalt. Mackinley-Clark paving did an outstanding job. All staff were on site each day at 7am and worked great together. Tyler led the team, they worked very neatly, professionally and with great expertise, ensuring that our rain water falloff would not roll right into our car port, unlike like the previous job that was done. The planning for the job was expertly scoped out by Dave and he made it a no-brainer to go with his crew rather than the other company that also quoted. Visits were made to the site twice before the job started, and pictures and drawing made to ensure there was smooth and clear communications. Very Pleased with the outcome and highly recommend this team, Brian and Dawn.