Have used the pharmacy for more than a decade. GREAT service. They get to know you and your family…read more Love the free delivery for my mom, who no longer drives. Used the medical equipment side of the store this spring for a relative recovering from surgery ... again, GREAT experience. Patient, helpful, answered all of my questions. Great neighborhood pharmacy.

Friendly staff, but higher prices and a high pressure sales pitch (concerning durable medical…read moreequipment)

a lot of waisted time. wrong charges, messed up orders, over charging, long wait times on the phone…read morewith simple questions

This place is the most unorganized place I've ever dealt with , it has nothing to do with…read morepromedica, they done carry any stock , over charges for hoses and parts , call some know what there doing , some don't have a clue , they need to be turned in to the BBB

Went to get CPAP supplies Everyone was very helpful. Bob…read moretook the time to help me find the right mask. I would highly recommend them

I was visiting Toledo and one of the straps on my mask broke. I found Positive Sleep Solutions via…read moregoogle. I went into their office without any appointment. The woman who helped me was wonderful. She found me a replacement headgear and assisted me in adding a memory card to my machine. She was very professional and went out of her way to assist me. I strongly recommend this company to everyone

Worst Customer "service" ever. You're treated like you're an idiot. Byrne Road store is just as…read morebad. They take their time coming to you and chat about their personal lives, laughing about their weekend while customers wait. They don't care about service, are rude and nasty. I will go out if town, if necessary, to get supplies before coming here again. Would rate them a zero. if I could.

Knowledgeable helpful staff, low prices and free home delivery. The pharmacy counter is Toledo…read morebased and has always gone the extra step to assist customers.

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

While I was in Toledo, OH, I needed a few things... mostly drinks, snacks and I also forgot to pack…read moresome mouthwash. I had no idea DoorDash has been opening its own convenience stores! Well, it was definitely convenient for me. I got the stuff I needed delivered to me at a reasonable charge. It was a pretty good experience, just took a bit long for the driver to get to me as they got lost.