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    Total Respiratory

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Healthcare DME Home Medical Supply - Philips Respironics, ResMed & iBreeze CPAP/BiPAP MACHINES & SUPPLIES AVAILABLE IN ANN ARBOR MICHIGAN, USA

    Healthcare DME Home Medical Supply

    3.1(22 reviews)
    40.4 mi

    Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

    I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

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    Seniors health care Durable Medical Equipment (DME) is important for helping seniors live better lives at home.

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    CVS Pharmacy

    CVS Pharmacy

    2.8(5 reviews)
    2.5 mi

    Very helpful people always answered my questions, never had issues getting the scripts my doctor…read moresends in.

    I am so highly dissatisfied with CVS in general, but especially this one. I switched from Meijer…read morepharmacy to cvs last year due to insurance, and I desperately wish I didn't have to. I cannot think of one time that my prescription has been filled without error. There have been 3 occasions where my sons prescriptions "were never sent" even though I had the paperwork from the dr office proving otherwise. I had to call the dr office after hours line to have them re-send prescriptions, and by the time it was all worked out the pharmacy was closed and they said they couldn't help. Other times they fill one or two of my prescriptions and are "unable" to fill another and do not tell me until I get there. Then I have to pry to figure out how I am supposed to get my prescription from another pharmacy. I am a middle class woman with access to healthcare and transportation, and I am a nurse so I have knowledge of how to navigate the healthcare system...so while it really makes me angry it generally does not prevent me from getting my medications and treatments. However, someone with out this access, transportation or knowledge would not be so lucky. Our country deserves better. If I could fill at another pharmacy I would. In fact, this last time (today) when yet another one of my prescriptions was "unable to be filled", I did fill at another pharmacy rather than trying another cvs, just because I knew rite aid would take care of it and any cvs I've used causes more issues and forced the consumer to find the solution. I have called corporate to explain my concerns as well, not to complain, but to improve the healthcare system for people who do not have the education and resources I have. So far, nothing has changed. If you can fill your scripts somewhere else....do it!

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    CVS Pharmacy
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    Total Respiratory - medicalsupplies - Updated May 2026

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