I purchased a wheelchair here that is defective they will not take back negotiation or anything. I…read morehave bone cancer and live in pain. I also bought a lift chair which is causing excruciating back pain neither of which Dan the owner will take back stating all sales final this guy has robbed Me a total Of 4700 for your own protection buy nothing from this business you can buy cheaper prices at Nebraska Scooter and stand behind defective products run from this business I'm warning people.

These guys are so good, they are expanding! They have former experience as Jim's so these guys are…read morenot novices and it shows in the variety of stock carried and their approach to customer service!

Puchased a lift chair from Jims Health Services . The sales personal did not give any insight or…read morewhat would be best for my mom. They aren't very helpful and caring for the customer with lift chairs, they dont seem to ask questions for why they are looking into a lift chair. Beware they only have a 3 DAY WINDOW FOR A RETURN. Received more knowledge,care and compassion from Lincoln Mattress and Furniture, they have recliners that might serve your purposes.

I have used Jim's in the past without difficulty, but my recent experience has me looking for an…read morealternative company. Their lack of customer service and follow-up in regards to an order for crutches was unacceptable.

Not sure they weren't able to help me find a mobility scooter I needed for a trip. I wasn't sure…read moreif I would be able enjoy the trip with my family.

It takes then forever to get work done staff goes on and off during working time. Worst experience…read moreever.

I need a wheel chair for an upcoming surgery. I had no problem fitting in a regular sized…read morewheelchair. However, the seat only came to the middle of my thighs, and since I needed to keep one of my legs elevated, there was dead space between the middle of my thighs and the top of my calf. I found it even though I didn't need the extra size the bariatric wheelchair seat actually came to right under my knees. The issue I have with Kohl's is that it would've been $65 a month for the regular size wheelchair, however, for the bariatric wheelchair, the price went up to $200 for the month. What gets me as a wheelchair is a wheelchair. Why should I have to pay more than double the price?

Don't call these people up. They are not set up to do…read morebusiness on the phone. Their protocol took forever to get through first of all. Second of all the person I talked to didn't understand their product line. Finally it took three minutes or more after they didn't know their product line and went away to find out more for them to come back and get online they still couldn't answer my questions.. Finally, they just weren't prepared to do business with me. The product I wanted wasn't covered by insurance I was wanting to pay cash. They didn't understand that and I finally gave up and decided to write my $7000 check to somebody else.

We rented this system for our Mom and Dad as they wanted to stay in their home rather than go to a…read morecare facility. My Mother ended up having a bad fall which left her unconscious and then she laid there for hours and died. We are told now that this is only a "layer" of protection and no guarantee that the devise will catch a fall. We were either never told that or didn't understand it at the sales pitch. This has been a nightmare for our family and one we thought we had protected our loved ones from. I do understand their dilemma, if they make them too sensitive they will go off all the time and people won't wear them. Just please know that there is not a guarantee that it will catch a fall, especially if your loved one is unconscious.

From the owner: MediGuard USA was started in 2008 out of a desire to help our customers stay at home through their…read moresenior years. American Electronics, the parent company, has served the Omaha and Lincoln markets since 1980. Dan Ward, president, watched his customers through the years leaving their beautiful homes. When the Emergency Response products became available, Dan and the leadership team saw a way to allow many customers to stay at home and keep their independence and dignity without putting a burden on their children for daily care responsibilities.