I am a current resident who moved into Eastmont in 2016. I know that Eastmont has earned a 5-Star…read moreratings in all the skill, physical, and activities areas that are needed to have the highest rating of a Life Care Community. Please go to Eastmontliving.com to get the full details about Eastmont. I verify that everything there is true and will survive the closest scrutiny. I experienced Eastmont when I was as a caregiver when my mother became a resident in 1968. What is said on Eastmontliving.com when you click on "Eastmont Way" is "We are committed to exceeding your expectations". I have been a Care Giver since 1966 when my father, who was a teacher for Lincoln Public School, was killed in a train/car accident on my 20th birthday. I was in college and worked with Dad doing grain farming. My Mother was on home leave from the State of Nebraska Mental Hospital. She had never lived alone. She rose to the occasion of preparing meals, etc. and caring for our home. I graduated from Wesleyan in 1968 and was going to Pennsylvania with a full scholarship, where I earned a Ph.D. in Science at the University of Pennsylvania. Eastmont's concept was a Life Care Community, which is the highest level of Continuum Care Retirement Community and was born in Lincoln, Nebraska, in 1968. Due to a "God-incident", my mother was an original resident when Eastmont opened because they were not able to sell an independent living apartment in the basement. Eastmont needed full occupancy to covert the construction loan into a mortgage loan. Her age was below the advertised minimum age. Her church, who was among the churches promoting Eastmont, knew that if I left Lincoln, it was likely she would again become hospitalized. She chose her mission at Eastmont to be making over 300 handmade birthday cards every year for every Eastmont resident and employee. She lived at Eastmont for 43 years. After we moved into Eastmont in 2016, Eastmont partnered with Transforming Age, a national non-profit with the same mission in 2019. The $50 Million Expansion means that by 2022, when it is completed our 5-Star rating expectations in 2016 will be greatly exceeded.

I called there because I worked with them and their residents when I was a Hospice social worker…read morefor a hospital in Lincoln, NE. Because that previous experience is so much fun and interesting working with great staff and wonderful residents, I thought volunteering there would be the perfect place. I called the office and spoke with a woman. I told her what I wanted to do but she was very rude. She transferred the call to another person. The next woman was just as rude as the previous one. I decided not to volunteer with Eastmont. I didn't want to surround myself with rude and grumpy staff. I did get a call from upper management. She was very kind. I appreciated her apologizing for her rude employees. Eastmont gives great care to its residents. I hope that never changes. Since renovating their facility/home, it is a beautiful and comfortable environment. I gave them a lower review so they will learn to hold people accountable. I believe everyone should be treated with kindness and being polite.

My mom has been at The Knolls for nearly a year and is very happy there. The staff are warm and…read morefriendly, the facility is cheerful and pleasant. I am always greeted in a friendly manner. She also enjoys the exercise program they offer and is so much improved from the time she spent in rehab. They are very encouraging and interested in the individual. If there's a better place in Lincoln, I don't know where it would be!

My grandpa died from covid 3 1/2 weeks after they chose to host an eater egg hunt indoors with at…read moreleast 100 people without masks. There were many vulnerable residents that came down with covid following this event. They have no regard for the people they are responsible for. Preceding the covid, there was general neglect and lack of care. The manager and head nurse are the most ineffective and do not give a crap about your family members, which is obvious since they can't be bothered to reach out when someone under their care passes away. Also if you actually read the positive reviews- you'll see a theme in that a vast majority are from people who work there or visit but don't actually have a family member living at The Knolls. Every time they get a negative review they probably ask their staff to make a positive one.

Working with Senior Living Advisor, Susan was a pleasure yesterday. She was extremely patient and…read moredidn't pressure my parents. She gave them time to process which helped them be at ease. I look forward to working with her in the coming months as my parents transition to Independent living. Lori E

My grandmother was here, and was beginning to get better. Since she was taking up space, and not…read moremaking the facility money she was quickly terminated.

To preface this; I own some group homes. It's a different demographic, but there's a lot of similar…read morewith care between what I do and what Parsons House does. I've also been in 'caring' professions for over 30 years. The first thing I noticed at Parsons House was how long people have worked there. The direct care staff turnover rate is low, and a lot of staff have worked there for a long time. THIS IS UNHEARD OF IN THIS FIELD. It's what I strive for in my own business, and it telling of a positive place to work, and greatly increases the quality of services due to the experience of the employees. My mom moved into Parsons House about a little over one year ago. The move was rocky. Her memory was pretty bad, and despite wanting to move, she kept forgetting. Parsons house was great with the move. They supported her, me and the rest of my family through this difficult time. Understandably, my mom did not want to lose her independence. While they do laundry for people there, they forwent their own protocols and allowed her to do her laundry, and as her abilities decline, they are helping her with this, but she's still doing it, herself. She wanted to continue to self administer her own medications. They completed an assessment for this and, again forwent their own protocols, she was administering her own meds, and they allowed me to use the pharmacy my company uses, which was great. As time went on, I (as medical POA) decided she couldn't self administer her medications. This transition has been difficult, not because of Parson's House, but because of the pharmacy they had been using. I'm not going to get into the logistics of this, but I'll just say the pharmacy messed up her billing and did not bill insurance, personally charging her. The pharmacy was not following through to fix the problem. This was not Parsons House's issue, but they wanted to help. I didn't think there was anything they could do, but one of the nurses called the pharmacy and...I have no idea how...got the pharmacy to start working on fixing the issue. They also mentioned they are looking at different options for pharmacies. I didn't ask them to do this, they just recognized an issue and were already processing a solution. Not only have they worked hard for the quality of services they provide for my mom, they have consistently gone well over what they were responsible for. At Parsons House they not only do what's needed, but what's right, which warms my heart.

We are very happy with the staff at Parsons House. Mom is treated very well and loves joking with…read morethe staff. They encourage her to participate in activities and make her feel like she belongs here. We are very grateful for the facility.

Most recently I came in for a birthday party. Very nice facility, caring staff. Lots of amenities…read morefor residents. Everything appeared very clean and updated. I don't have much experience with the care here but from others I know they are very happy with how they and their families are treated.

Very safe and caring environment for residents and staff. Offer so many different opportunities for…read moreresidents to do with their time. Always go the extra mile to help somebody in need

I have lived at Maple Ridge for 6 months and I love it here! There are so many wonderful things…read moreabout it, but a big part is the friendly and caring people who live here--and same for the staff--so you have a community right away. The food is delicious, and it's served from a buffet, so you see how everything looks and you don't have to sit and wait an hour to get your food. There are so many fun activities, entertainment, excursions, etc. I just read some of the reviews from a few years ago and they are totally not accurate--they should remove the dated ones because they're not the way it is now. You need to come check it out for yourself!

Wonderful place to live. I lived there for a couple of years with my mother. She loved it. I…read moreloved it. Wish I could go back.

I had back surgery 18 years ago and had been in pain ever since. I had shots and my nerves burned,…read morephysical therapy....nothing worked. I decided I could not continue living in pain and made an appointment with Dr. Gill, .Dr. Gill was honest and said I would probably always be in pain but we could get it to a tolerable level. He showed me on the xrays what we were dealing with and explained exactly what he would be doing. November 22 I had a rod and 8 screws put in by back. I have NEVER FELT BETTER. I can not say enough about how great Dr. Gill is. He was always punctual, talked to me, (he even called me himself if I had questions). And had a great bedside manner, unlike my first surgeon. I want to add his office staff was great to work with too. Called me back right away, and checked on me. If you need to have spine surgery Dr. Gill is the man for the job.

This is a rather long review and if I could give zero stars I would! My wife was injured on the…read morejob and placed on workers compensation. She had a previous fusion so was very worried that something was wrong with that. MRI revealed it was a bulged disc at the level above the previous fusion and thought light duty and pt would help it. After 5 months with symptoms getting worse, an X-ray revealed an additional problem that required an additional fusion. The problem with this is, due to preexisting degeneration, they are saying it was only made worse and aggravated from additional stress from the injury and pt. Work comp didn't want to pay for the surgery so they forced her to have an independent medical evaluation with Dr Gill. Here's where the zero stars comes in.... When we entered the office, Dr Gill was not overly friendly and was very business like. He had a clipboard with her medical records and sat there writing things down as she explained her symptoms and the injury. He did very minimal tests to question the numbness and burning in her legs. Also, disregarded the fact that she had a vertebrae moving around in her back causing more pain and damage. After about 8 minutes he looked at us and said he had all he needed and someone would get back to us. Her IME was total crap to the point that you know all he was wanting to do is say work comp was not responsible. He stated she was observed to be obese (which she is NOT!) with a BMI of 23.8. Of course, being obese puts more strain on her condition. He also stated that it was only a sprain and she had reached maximum improvement and was cleared to go back to work without restrictions. Keep in mind, she lifts packages up to 70 lbs and has to maneuver packages up to 150 lbs by herself. Dr Gill did not display a caring manner and did not care about the pain my wife was in. Ironically, his diagnosis was completely wrong as it wouldn't be possible for her to return to work. She met with her primary Dr and just 2 weeks later, she had a surgery that took almost 5 hours to fix everything that was wrong. I know that work comp is the main problem here, however, I believe Dr Gill had his mind made up before we even met. Due to his wording in the report stating she was cleared to return to work, not only did she get kicked off workers comp, she is also having trouble qualifying for short term disability. It was quite obvious he works in favor of Work Comp. Had he at least acknowledged her condition, this whole thing could have been a better experience. BEWARE!

FirstCare Home Health Ha! What a name!…read more I was a client of FirstCare for about 22 years. When I started with FirstCare they really did care about their clients and their attendants. Their attendants were being paid $17 dollars an hour during the week, and $19 dollars on the weekends. The owners would cover open visits. Heck, I even let FirstCare take care of MY own Grandmother. Then 10 years ago FirstCare went from being the best agency in Lincoln NE to SHIT. Suddenly the owners stopped caring about their attendants. FirstCare cut all of the attendant's pay down to $11 dollars an hour. They were treating their clients like shit. In the office the staff openly will gossip about their clients and attendants. Whenever we (the clients) would complain about something and we were to either deal with it or leave. To make a long story short If you do choose FirstiCare be prepared for no calls and no one showing up for some of your visits, or late attendants, because the schedulers in office overbook the attendants, or the office will tell you that you have to find somebody else to help you because no one on your team can come. If you can't find anybody else yourself they will leave you in your wheelchair over night, or they will ask you if they can come early. If you have a social life you won't anymore. FirstCare DOES NOT CARE! I currently left FirstCare and I'm a lot happier.

From the owner: Compassionate Skilled Home Health Care…read more Who We AreFirstCare is locally owned and operated. We are proud of the more than 10 years we have served our patients in Lincoln and in the surrounding communities. The founders and owners of the company bring many years of experience in health care management and administration. Whats more, they embody the personalized service you can expect from FirstCare by getting to know the patients. When you go to the hospital, think of us while planning your return home. We offer the same services and conveniences of the larger hospital-based home health care agencies with the advantages of a smaller patient population.Not only does FirstCare provide hometown service, we stay involved in the local community by providing free blood pressure screens at retirement communities. We also believe in supporting our community by making regular contributions to non-profit organizations. We are here to serve you and your family.

If you have found this review it is because you care about your loved one as much as I care about…read moremy Dad! It's so hard watching your parents have to trade in their healthy, independent life for one of dependence on others. However, if you have to do that, Heritage Ridge is the place! The staff has been so kind and caring! They get to know him as a person and tell me how intelligent and funny he is! His favorite place to be is in the dining room! I remember one time I took him to a doctor appointment (by choice - their transportation policy is AWESOME) and asked him if he wanted to go to a restaurant afterward. He chose to go home to eat with his buddies instead! :) I was shocked! I sure did make the right choice for him! :) I have given permission to HR to give my phone number to anyone who would like to contact me about it! As much as he didn't want to go there two years ago, it's home now and he loves it! To the staff at Heritage Ridge - I'm forever grateful - keep up those awesome smiles and hugs - I appreciate you!! :)

From the owner: We Make a Difference Every Day…read more Heritage Ridge is an apartment style retirement community that is certain to exceed all of your expectations. Located in Bellevue near Offutt Air Force Base, we offer state of the art Independent Living, Assisted Living and Memory Support. All of our residents enjoy lifestyles that maximize their independence and meet their individual needs. Peace of mind, comfort and affordable elegance are assured as resident care is our utmost priority. Choose from a number of specially designed floor plans and see how our bright and neutral decor will compliment the look of your favorite furniture and keepsakes in your new home. All financial arrangements are month-to-month. There is no "buy in" fee. Heritage Ridge is one of seven retirement communities in Nebraska and Iowa operated by Heritage Management Services, Inc. Tour our website. Independent Living: More than just a spacious apartment, Heritage Ridge allows you to enjoy a worry-free lifestyle...