Wonderful salon, I am a faithful manicure client and would not go anywhere else! Great service and…read moregreat product!

From the owner: Merle Norman Cosmetics, Over 15 Years of Experience, read more

I went in to get my gel polish replaced, I asked for chrome and if they had it to which they…read moreresponded yes. The owner then told the individual doing my nails, no we aren't doing chrome today on her nails because I didn't have an appointment. I decided to just get white then, my nails look horrible. They look like a two year old painted them and then I paid $35. i would not recommend and will not be going back.

This site made me give a rating. If it were my choice it would be a negative 100 and then some…read more I recently went to this place with healthy nails. A man there did my nails and used a wide cone shaped instrument to file underneath my nails. When he did that he separated my nails from my nails beds. I ended up with a raging nail fungus infection. Absolutely horrible. I took off the gel to find my fingernails disintegrating- literally peeling. I am trying to treat them conservatively but may need to call my doc for oral medications. It's that bad. I have attached pictures. DO NOT USE THIS PLACE FOR YOUR NAIL CARE!! The do not autoclave their instruments either. Awful and dirty. They dip them in alcohol only and only briefly. I will drive a distance to get my nails done in the future. When I can eventually get them done again!!

Ellie is so sweet & friendly. I love going to see her to get waxed. She is quick and so easy to…read moretalk to! Love her new location. So much light and love her decor!

I have nothing but positive things to say about this adorable waxing studio. Their online booking…read moreis super easy. I booked my brow tinting and brow wax appointment a couple weeks ahead of time and had no problem finding a time that worked. When I got to the studio, it was very cozy and inviting. Ellie welcomed me in and had me fill out a short questionnaire for new clients. We talked about what I wanted in terms of shade for my tinting, and she matched that perfectly! My brow wax looks great too, I am so happy with everything. Ellie is so sweet and very professional. I'm beyond excited that I found this place, I'll definitely be back.

Ana is absolutely amazing. I always leave glowing and refreshed. Ana is so friendly and helpful! I…read moream now a repeat customer...today was my 3rd appointment and I booked my next one. This is my monthly treat!

The lady working there was Not friendly. You have to give all your credit information (expired…read moredate, security code, even zip code) to make an appointment. I received many scam messages just after the appointment! Won't go there.

Lilly is the best, truly a veteran in the esthetician industry. She is informative, comforting,…read moreprofessional, charismatic, and executes her craft well. I discovered her (waxing) skills upon my former esthetician leaving the area. I am more than pleased to have gained the new connection and greatly appreciate Lilly!

Lilly has made my eyebrows look more amazing than they have in years!! she is personable, skilled,…read moreand professional. Highly recommend!!

Libby is great. So easy to communicate with. Comfortable and inviting atmosphere. Will definitely…read morebe back.

Do not hesitate to come to the Wax Room for your waxing needs. I have gone to Libby several times &…read moream always pleased with the results. She is very professional and helps make you comfortable. She explains what she's doing, while also keeping up conversation to keep the client distracted. The salon is gorgeous, clean, and modern. I can't wait to go back!

I got my hair cut here today and couldn't be more pleased! I have baby fine hair and a little bit…read moreof female pattern baldness. I had an idea of what I wanted to do for a short summer cut but was unsure of whether it would work for me. Theresa made me look awesome! The products she used on my hair smell amazing. I have found my permanent home for my hair needs at Bloom Organic!

I am so glad to have found Theresa's salon. I was there yesterday for the 2nd or 3rd time; my hair…read moreis soft and shiny, the color is stunning with what looks like sun-kissed highlights. The cut is so good that I don't need anything to style it except my blow-dryer and fingers. The products she uses (and sells) have improved my hair so much. It used to be lifeless and dull and now it's bouncy and shiny. You will not go wrong here; she's great!!

Have always tanned at Bronzed Image since moving from Rockford to Freeport some yrs ago. I like the…read moreowner n rest of staff and the place is nice, clean, and beds are very good! Only complaint is would have is that its def a bit pricey compared to other places I have tanned(in Rockford bcuz i cant compared to here) but either way it must be worth it bcuz I've been going for yrs n it hasn't deterred me lol so overall I am very happy with this tanning salon

I would absolutely not recommend Bronzed Image to anyone!!!!! I have never had such poor customer…read moreservice from a owner! I began the call I-rate because I had to call four separate times over a month to even get a conversation with her. During that conversation she mocked me saying "oh your so perfect". Talked over me when I was explaining my complaint. The one thing we did agree on was that her employees were in the wrong. Not telling me the details and giving me false information about their policy here. I needed to cancel my account after moving 5 hours away. I was expected to drive the distance for a "2 minute" process. Their policy is that you have to sign a form to cancel your account. I was told on my SECOND phone call trying to reach the manager that I could do it over the phone if I talked to a manager. Which she did and does have the capability of doing after repeating herself telling me I have to come in to cancel. She also told me that I should have ended my account before I moved. Let me state that I did go in to cancel my account and I was told that I could let my contract time run out. I never received a email or phone call asking me to continue my service. I was under the impression that I would not be charged by month past my contact and I was charged an additional 4 months. 1 of those months was because the manager would not return my calls. Her employees told me that they could leave messages for her. They took down my name and phone number on multiple occasions. I was never contacted. The phone conversation ended with THE OWNER putting me on mute. Now does that sound like somewhere you want to go for a service? I sincerely hope not! STAY AWAY! This was a horrible drawn out experience with Bronzed Image and I am ready to be done with this place! I tanned at their Freeport location for only a few months and they have horrible reviews on Google!