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    Total Look

    5.0 (1 review)
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    Services - Total Look

    Haircut

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    Nail Care

    Nail Care

    1.5(12 reviews)
    1.2 mi

    I went in to get my gel polish replaced, I asked for chrome and if they had it to which they…read moreresponded yes. The owner then told the individual doing my nails, no we aren't doing chrome today on her nails because I didn't have an appointment. I decided to just get white then, my nails look horrible. They look like a two year old painted them and then I paid $35. i would not recommend and will not be going back.

    This site made me give a rating. If it were my choice it would be a negative 100 and then some…read more I recently went to this place with healthy nails. A man there did my nails and used a wide cone shaped instrument to file underneath my nails. When he did that he separated my nails from my nails beds. I ended up with a raging nail fungus infection. Absolutely horrible. I took off the gel to find my fingernails disintegrating- literally peeling. I am trying to treat them conservatively but may need to call my doc for oral medications. It's that bad. I have attached pictures. DO NOT USE THIS PLACE FOR YOUR NAIL CARE!! The do not autoclave their instruments either. Awful and dirty. They dip them in alcohol only and only briefly. I will drive a distance to get my nails done in the future. When I can eventually get them done again!!

    Photos
    Nail Care - It isn't anything fancy. I personally have had only good experiences with them.

    It isn't anything fancy. I personally have had only good experiences with them.

    Nail Care - My nails are very thin and brittle. But not anymore, I love them. Nail Care does a great job and cares about their customers.

    My nails are very thin and brittle. But not anymore, I love them. Nail Care does a great job and cares about their customers.

    Nail Care - Mail fungus after visit to Nail Care in Monroe.

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    Mail fungus after visit to Nail Care in Monroe.

    Bronzed Image Tanning - Horrible Google Reviews!

    Bronzed Image Tanning

    2.3(3 reviews)
    1.1 mi

    Have always tanned at Bronzed Image since moving from Rockford to Freeport some yrs ago. I like the…read moreowner n rest of staff and the place is nice, clean, and beds are very good! Only complaint is would have is that its def a bit pricey compared to other places I have tanned(in Rockford bcuz i cant compared to here) but either way it must be worth it bcuz I've been going for yrs n it hasn't deterred me lol so overall I am very happy with this tanning salon

    I would absolutely not recommend Bronzed Image to anyone!!!!! I have never had such poor customer…read moreservice from a owner! I began the call I-rate because I had to call four separate times over a month to even get a conversation with her. During that conversation she mocked me saying "oh your so perfect". Talked over me when I was explaining my complaint. The one thing we did agree on was that her employees were in the wrong. Not telling me the details and giving me false information about their policy here. I needed to cancel my account after moving 5 hours away. I was expected to drive the distance for a "2 minute" process. Their policy is that you have to sign a form to cancel your account. I was told on my SECOND phone call trying to reach the manager that I could do it over the phone if I talked to a manager. Which she did and does have the capability of doing after repeating herself telling me I have to come in to cancel. She also told me that I should have ended my account before I moved. Let me state that I did go in to cancel my account and I was told that I could let my contract time run out. I never received a email or phone call asking me to continue my service. I was under the impression that I would not be charged by month past my contact and I was charged an additional 4 months. 1 of those months was because the manager would not return my calls. Her employees told me that they could leave messages for her. They took down my name and phone number on multiple occasions. I was never contacted. The phone conversation ended with THE OWNER putting me on mute. Now does that sound like somewhere you want to go for a service? I sincerely hope not! STAY AWAY! This was a horrible drawn out experience with Bronzed Image and I am ready to be done with this place! I tanned at their Freeport location for only a few months and they have horrible reviews on Google!

    Total Look - hair - Updated May 2026

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