We were planning kitchens renovation for the past few years however the Pandemic put a strain on funds. We had planned to replace the kitchen completely but the cost we just too high. We found out about Refacing and started doing our research and narrowed it down to 3 companies. By far Total Kitchen Refacing was the most professional and well established business. Of the other two, one was a small company and we did not feel comfortable with using such a small firm with little history. The other was a Big Box store and we did not like the fact that we were dealing with multiple contractors and the price was very high. So we decided t use Total Kitchen Refacing and we are glad we did. The end result was amazing and I would highly recommend them to anyone looking for a quality/professional company to renovate a kitchen. From the salesperson (Martin) to the measurer (Patrick) and the coordinator (Yana) the process was seamless. The install was done by a man named Adam and he is truly amazing. Thank you Total Kitchen Refacing... read more

in the last week I want to share my experience with readers so others can be warned of dealings with Home Depot . I decided to trust Home Depot considering it is a big company to do my kitchen renovations. It was done with TK Refacing located in Markham ON . The 3 day renovation somehow was rushed turning get it to a 1 day job. I was missing one cabinet and one drawer. This was Dec 27-17- after hundreds of emails and getting the run-around from both Home Depot and Total Kitchen Refacing I finally got my missing cabinets on January 21-2018. The next problem came when the missing cabinet was installed crooked as the company did not give the installer the lazy Susan hinges. I told the installer the door was crooked and there was a huge gap as the crooked door was not aligned with the frame of the cabinetry. I then asked him to go to Home Depot to buy the lazy Susan hinges. He went only to return saying he could not get them. He told me the company would call on the Monday January 22-2018 and have someone come out. No one never did . I have opened numerous complaints to Home Depot only to be given no answers. Total kitchen refacing lied saying I refused to let them in my house to fix this crooked cabinet which is false as they never contacted me- they have misrepresented the correct actual facts of what kind of poor service and workmanship they provided to me. I refuse to go into another Home Depot Store again. It will be Canadian Tire or Lowe's Canada. Eventually I had to pay out of pocket expenses to have a handyman remove the crooked cabinet, install the correct hinges and put the door back on . I never imagined that Home Depot Installation Services provides the worst customer service I have ever experienced as a Canadian Consumer. Also TK Refacing ( Total Kitchen Refacing ) located in Markham ON is just the same. Do not hire any contract services with either as you will get burned just the way I did . read more

We had our kitchen refaced through the Home Depot using the Renuit product. We are quite happy with the results...better then expected...

We contacted the Home Depot because we wanted to have our kitchen refaced. They put us in touch with TKR who sent Martin to do an estimate. They gave an initial date for the work to be done of first week of September which was then moved to the first week of October. The work was only partially completed. Three doors have not been installed in our kitchen. We are now on the first week of November and despite many phone calls and emails, the doors have yet to be delivered and installed. We are highly dissatisfied with the delay in the completion of the work and the lack of response and proper customer care. TKR already took whole payment for the project even though the work has only be partially completed. In any other industry that would be unacceptable. And, in any other industry a delay of this kind would mean at least a discount. Yet TKR does not even answer inquiries on time, let alone apologize or offer compensation for the delay. While we are satisfied with the work done so far, I would be hesitant to recommend this company due to all the delays and the lack of proper and responsive customer service. read more