This service started so great that I recommended them to my neighbors. Lately, they have been not so good. The workers are on the phone the entire time, therefore, they not paying attention to detail nor are they thoroughly cleaning my home. The owner is hands-off--I've never seen him. My 4 bedroom-3 bathroom home-2900 sq ft takes more than 70 minutes to clean but that is the maximum amount of time they spend. I complained to the owner that I wanted different cleaners but he ignored me and the same woman came every time. She's the worst. She's on the phone-in 70 minutes her phone rang 5 times. She bangs the vacuum into the molding and cabinets and has done damage. I no longer recommend these people. Not good. read more

Total Home Cleanings does a fantastic job of cleaning my vacation property in Naples in between renters. Their cleaning ladies are extremely thorough with a fine attention to detail. The supervisors are awesome, and I can tell that this company really cares about the quality of its work and providing excellent customer service. Prices are very fair for the high level of professional service provided. I intend to use this company again and again! read more

This service was a gift after a recent surgery. Unfortunately, we were taken advantage of and mistreated. Very poor cleaning and then even worse customer service afterward. I was in tears and my husband ended up cleaning and mopping after they simply didn't. Please go elsewhere. read more

I was in a real bind and Total Home Cleaning came up big. I stayed at my friend's vacation home. Needless to say my 9yr old son and I had a great time but didn't have time to clean up. We had an early flight the next day. We called Total Home Cleaning and they were able to come out the same day and get the house cleaned. The carpet, kitchen, bathrooms, and bedrooms were all returned to better condition than when we arrived. It was like having turn down service at a resort. We are so grateful for the impeccable service. We were able to go to sleep and catch our flight the next morning without having to worry about cleaning. Shenster approved! read more

I live in Southern California and needed to have an apartment cleaned in Naples Florida.  I reached out to Total Home Cleanings and spoke to Daniel on a Saturday.  He answered my call right away and arranged for a full cleaning for the following Monday!!  The team did a fabulous job.  I can't speak highly enough of Daniel and his team.  We will use Daniel and his team again, and recommend them to anyone needing cleaning service.  Thanks Daniel!!!!! read more

This is the worst cleaning company I have ever hired in my life!!!!They don't even fufill basic Cleaning 101 services like wiping down light switches They do not deliver what they promise- not even close. When I called the owner Dan to inform him how unhappy I was- he showed up to the condo with an aresol spray can of I don't know what, a roll of paper towels and some sponges. I had to show him all of the many things that hadn't been done by his cleaning crew- he would just spray from that aerosol can of I dont know what and swip it with the paper towels. He only hit something if I showed it to him. He took no initiative of his own to inspect thoroughly the crappy job his team had done. He was defensive and said I had his best girl who never gets complaints. Everything he told me on the phone that he said they would do- changed once he came to the condo after my complaint- I had specifically said I wanted the walls and baseboards wiped down- he told me when we booked the cleaning no problem we do all that- after my complaint- he said we never do walls cause of the problems they've caused us in the past. So many lies told on what they would do- too many to list- I was told the lanai metal cage would be wiped clean- look at the pictures I've posted The owner and this company don't perform honest work with which they are paid- they lie, cheat and steal your hard earned money. Terrible work ethics. Attached are pictures I took after the cleaning! Shocking! read more

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We used Total Home Cleanings for our vacation home, and couldn't be happier with the outcome! Not only did the cleanings meet my expectations, but I found the company to be trustworthy, reliable and responsive, very important factors when entrusting others with your belongings! I will definitely be using them in the future, and highly recommend their cleaning services! read more

I have a rental property in Naples and I would sometimes get complaints from renters when I used a previous cleaning company. I started using Total Home Cleanings about a year ago and they really are amazing! All of their cleaners are focused on the small details and being all the way in NJ, I needed a company I could trust. Highly recommend! read more

Two gals came to clean a 3 bedroom/3 bath, 1835SF condo. They were in and out in less than 1 hour. Needless to say, they did a very poor job. I notified the owner, Dan immediately. His response was less than satisfactory, he insisted the gals were there for longer (fortunately, Ring cameras don't lie). I would NOT recommend, nor will I use them again. read more

Clients called us the day they arrived for a 60 day rental. The kitchen floor was sticky,the found open bags of food in the cabinet and crumbs inside the drawers. The owner of this company was rude and defensive to my husband and told us good luck finding someone to clean our place in 20 days for our next rental. Guess what we had no problem finding a reputable company with good customer service. Dont waste your time there are many ,many cleaning companies in the Naples area. read more

Terrific cleaning service. My go to for my personal home and several rental properties I own. Trustworthy, dependable, impeccable attention to detail and highly recommended. read more

We have used Total Home Cleanings for over a year now and could not be more pleased. Dan is prompt and courteous and his cleaning crew does an amazing job. Every inch of our home is beautifully cleaned: the fans, windows and even the flooring beneath the area rugs. Definitely a five-star review! read more

I would give them zero stars if that were possible. In addition the quality of workmanship was poor numerous areas had to be done over. They are only concerned with the almighty buck and screw the customer,k read more

When you start with someone new you give them the benifit of the doubt! I had my house cleaned 3 times and each time there was things missed that the owner told me they would do so after the third time I called and spoke to the owner to express my concerns. He was dismisive, defensive and rude, guess its time to find a company that actually completes what they say they will without making exuses. I would estimate the cleaning that they did would have taken me 4 hours at the most, Iwas charged for 6 and told my house due to the size needed 8!! read more