Amazing company! They installed windows in three bedrooms and two bathrooms, a total of 10 windows…read more The installation was completed summer 2024. This afternoon, I called Mr. Carney to say one of the windows was not locking properly. He asked me to call the office and ask to see if someone could come out today. Rachel, who answered the phone, said Frank would be there about 230 PM. The time was 143 PM. Frank was here by 155 PM! So from my first call to when Frank got here was less than half an hour! I am just blown away!

Baybrook remodeled my bathroom, and I could not be happier with the quality and service! It was…read moreseamless in choosing tile, cabinetry, countertop, vanity and flooring with the help of their decorator; they had everything available and coordinated accordingly. The only issue I had was because the vinyl flooring was varied, it really would have been better if the flooring guy consulted with me before actually laying it! I wasn't happy with the way he did it. They came back to re-do it, but didn't coordinate when I would be home. It's better, but I should been consulted first. Overall, I'm very happy!

I called Saturday got a quote asap and they completed it Tuesday. I had fascia and soffits repaired…read moreand the turn around was quick. at the end I asked if they could repair the door and they did same quick turn around everything at a great reasonable price. will be using this company for future projects. everything was smooth sailing and they showed up on time !!

DAFA did an exceptional job on my bathroom remodel. They communicated with me throughout the…read moreprocess, and we only had one hiccup in terms of start date that was resolved quickly. Once they started, the guys worked diligently each day, ensured they understood my vision for the specs and executed it wonderfully. A great value for the quality of work I received.

BEWARE OF THIS COMPANY!!! Worse experience ever!!!! First of all these two brothers only been in…read morebusiness 1 year and don't know what the heck they're doing. I've been a general contractor for close to 17 years but is not presently doing business, so I hired this company to do some remodeling for me at my West Haven residence. These brothers don't personally do the work themselves (thank God) as they sub everything out to sub contractors. The father is experienced but lives in NY, the sons takes their guidance from their father who comes to the job site once in a while to check out the work. This was a labor only contract since I had already purchased my materials before contracting with them. I allowed the brothers to order the rest of what was needed. When I got to the store, one of the associate that I've known for some years asked me was there a reason for me purchasing the most expensive installation they carry. He continued telling me that the installation cost well over a thousand and that the cheaper installation pretty much does the same thing. When I asked Fabian, (one of the brothers) why he had ordered the expensive installation, he said because it was thicker, smh... when a person's house is already insulated and is wrapped, there's no need for a thick installation. By the store sells man bringing this to my attention it saved me $800. Then there was the wood. Who orders pressure treated wood for inside framing? Ridiculous!!!! Which I may add is more expensive then interior framing wood. And who ever heard of 2x3x9... ridiculous!!! They text me telling me they need me to pick up some 2x3x9 wood, smh... These guys is a joke! So I say all this to add the fact that this company don't care about wasting customers money. Now aside from what I've already mentioned, the worse was them installing a bay window for me and not securing the window and it raining that night, or was it the skunk that got into my house after their workers left and left my side door open and me not noticing it was still open until that night, or was it my neighbors complaining about how the outside of my house was looking because these guys left trash, scrap materials, etc.. all around my house. The night before Christmas after installing my bay window, it rained and water poured through my window, ruined some of my brand new wood, and the back of my bed. This started at around 10pm at night and continued to after 4am Christmas morning. Every 5 minutes dumping buckets of water, aside from having a skunk in my house. Even after telling them about the skunk, I lived with this skunk for like seven days, oh and the skunk sprayed. What a nightmare... if you would like to see the video of this, it will be posted on Youtube today, titled... 'Beware of DAFA, worse Christmas eve ever!' And the end results is, DAFA abandoned my job before completing the work due my not agreeing to pay them extra money for another window that they agreed to install in another room. Oh one more thing I will mention is, "Make sure you get everything in writing from these guys.' They will keep coming up with ways to get more money out of you, and also be sure to lock them into a resonable start and finish date, cause they will drag their feet if you don't.

Great owner. Man of his word. We had a mix up at first but he made everything right. Very…read moreknowledgeable man.

Just a never ending experience with this company. Got quote on March 5th 2024 and work was done on…read moreApril 26th. They did not do everything promised. The roof shingles themselves are fine but all of the trim work was a mess. Also there were numerous black marks all over the front and back of the house and also on the window glass. So I waited another month for them to come out and fix it. David had come out and took pictures of the issues, but when the workers came they had no idea what they were fixing. They drove away after an hour and I had to call back to have them finish. Also instead of fixing a shingle issue on a corner of the house (which was promised by David) they just painted over it thinking I wouldn't notice. So at this point of 3 months of hassle dealing with them, I guess I'll fix it myself. Another thing, they have left a large metal sign in front of my house for two months. I took it out and told them if they didn't come and get it I'm throwing it out. So it's June 5th and the sign is still here. This company just tells you what you want to hear, also charges you at least a third more then other estimates I received. I made a mistake I guess trusting the owner David. I haven't heard from him of course.

During the severe storm on July 21, 2026, the rear room of my home sustained significant water…read moreintrusion due to a roofing failure. The volume of rainfall was so substantial that the gutters overflowed, allowing water to back up and penetrate the roof system. By the time I discovered the issue, there were approximately three inches of standing water on the floor. Fortunately, I only lost a few boxes of documents. My first instinct was to search Google for roofing contractors. I proceeded to call the companies that appeared in the search results. The first five calls were answered by AI systems rather than actual people. On the fifth call, I finally reached a live person, but it quickly became apparent that she lacked the experience to handle the use of a phone. so I ended the call. My sixth call was to Fairfield Roofing, and I only wish I had found them sooner. Had they ranked higher in the search results, I would have saved myself considerable time and frustration. The phone was answered immediately by a real person, Sal, the owner. I explained the situation, and without hesitation he said, "I'll be there tomorrow morning at 9:00." The next morning, Sal arrived exactly on time with his crew. After inspecting the roof, we discussed whether the damage could be repaired or whether a full roof replacement would be necessary. Rather than trying to sell me an entirely new roof, Sal proposed a repair solution that only someone with decades of experience would have identified. It was practical, cost-effective, and exactly what the situation required. As someone who owns multiple properties and routinely manages construction and renovation projects, I have a solid understanding of what constitutes fair pricing. Sal's proposal was more than reasonable. I told him he could get to work immediately and we sealed the deal with a handshake. Over the next six hours, his crew reframed a section of the roof, eliminated a problematic gutter configuration, tied the new construction seamlessly into the existing roof, installed the necessary copper flashing, waterproofed the entire area, and completed the shingle installation. The finished product is exceptional. You cannot tell where the original roof ends and the repair begins. More importantly, the leak has been eliminated. The entire experience reinforced something I believe many businesses have forgotten: customers want to deal with knowledgeable people, not automated phone systems. While Sal was working at my home, his phone rang constantly. He personally answered every call, addressed each customer's questions, and scheduled inspections--many within 24 hours. That level of accessibility and responsiveness is increasingly rare. I'm not suggesting every customer will receive service within 24 hours, especially during busy periods or after major storms. What I can say is that Sal clearly makes every reasonable effort to respond quickly and treat each customer with urgency and respect. Based on my experience, Fairfield Roofing has earned my business for future projects, and I would not hesitate to recommend them. If you're calling roofing companies and the first thing you encounter is an AI answering service, consider what that says about how the company prioritizes customer service. In my case, the contractor who answered the phone himself was the one who delivered exceptional workmanship, honest pricing, and outstanding service.

Did arrive quickly on my first call requesting an estimate, while I was at work, but did a repair…read moreand charged me $550 with no estimate or approval. Texted me a picture of guys on the roof after they had left. Would not give me an itemized invoice without me paying extra. Invoice I was emailed says, "for work done"! Repair didn't work and when he came back to "tar the valley at no charge", didn't actually do anything. Changed his story quite a bit but I have a text chain showing the original conversation. Not the company to choose of you want honest communication or any details. Became accusatory quickly. Not professional. "I don't know exactly what you're looking for. I mean I sent a photos with a few narrow holes that were there, and in the area that the nails were in and the method that was used to repair the holes if you're looking for something more for If you're looking for something more formal on letterhead, I could write a report on on the letterhead with the photos and be specific about exactly what method was used and everything to repair the holes but there's a $450 charge for that"

Russo replaced our roof this spring. Very happy with the service they provided from start to…read morefinish.

Owner, Tony Esperti, and his experienced crew stepped in to handle roof leak and soffit repairs at…read moreour condominium complex. They were on time, professional, provided stellar service and performance in all respects, and cleaned up all job debris. The project cost was quoted before any work was done, and all pricing was fair and reasonable. The workmanship was outstanding and the materials installed were high quality. Tony provided photos of the completed job and everything looked beautiful!!

Scott did a fantastic job! He arrived when he said he would, cleaned up after the work was done and…read morethe roof looks amazing. He even made sure that the chimney grout was good. I highly recommend him!

Scott came over to replace 1 broken shingle (small job) right before a major storm saving what may…read morehave been a leaking situation. friendly, reliable and affordable. thanks for your help Scott! Tony and Sharon

Had our roof done today John and his crew got here early and did the house and garage all by 4pm…read morecleaned up and even put back the xmas decorations that should of been put away before they came (oops lol) exceptional job very quick and professional highly recommend them !

Last November I contacted Girardi about a new roof. When John arrived to discuss this, we agreed…read moreon the CertainTeed products to be used. His price was in line with what I expected and lower than some who would use inferior materials. He also wouldn't require payment until the work was completed. His crew obviously knew what they were doing and they completed the job in two days. He had to charge extra because 27 sheathing panels had to be replaced because of delamination of the CDExt. He was great to work with, his crew did a great job and clean up was also great. Overall, A++. Ne also provided copious pictures of the work. I would strongly recommend him for any work around the house. Thanks, John.