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    Total Cleanse

    3.9 (11 reviews)
    Closed 10:00 am - 4:00 pm

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    Healthy Planet

    Healthy Planet

    (8 reviews)

    $$

    Ryerson, Downtown Core

    Great store with a variety of products. They have most supplements i need/have wanted over the…read moreyears.

    The worst power tripping store manager YASMAN and worst customer service you can find at this…read moreHealthy Planet Yonge & Dundas location. We shop at this location numerous times and never have problems when it comes to price matching online sale price vs in-store price. I came today and bought items here that were on sale online and when I was paying for my purchases, the cashier/store manager YASMAN said that she can't give me the online price. I told her that I shop at this store all the time and they always match the online price. This is the first time it happened that they didn't honor the online price so in the end I still paid for the regular price. Later on I realized that I should just buy it online coz it's much cheaper. Since I'm still shopping and in the vicinity, I returned back to the store and return the items I have bought. Now here's another kicker - the same cashier/store manager is saying that she can only give me a store credit since one of the item's plastic seal was broken. I told her that it was sold like that to me and I just bought it from her. And it's not even like more than 2 hrs since I left their store. Yasman the store manager was so rude, unprofessional and not helpful. She was adamant that it was the store policy and she has to issue a store credit if the item seal was broken. I told her then you shouldn't be selling back to customer items with broken seal. When I went to back to check, I saw some item on the shelf (see photo) which doesn't have the plastic seal and still being sold by this store. So BUYERS BEWARE: make sure that you check that you're not buying a broken item seal otherwise when you decide to get a refund you will not get your money back but will instead be issued a store credit. This unpleasant and negative experience cemented the fact that I will not patronize going forward this business and all Healthy Planet location!

    Premier Herbal

    Premier Herbal

    (5 reviews)

    $

    Dear Dr. Vohra, I…read morecan't believe how rude you were over the phone today. I just called about your Vegetable Glycerine. My question was "Is it food grade?" and without trying to answer you decided that you didn't want to sell to me. Telling me "I'm a wholesaler I have 4 gallons of Glycerine and I'm keeping it for a wholesale customer". I develop alcoholic and non-alcoholic beverages and buy in quantities larger than 4 gallons but you'll never get my business because you couldn't answer the simple question. "Is it Food grade?" SLG

    If you want to be treated with respect, make your purchases elsewhere…read more It was the most unprofessional, unbelievable shocking behavior I have ever encountered. This wasn't an "off" day for her, this is who she is ... she is very obviously emotionally (and most likely mentally) unstable.  I have been ordering bulk herbs from Premier Herbal for several years now. Dr. Kay Vohra (is who you will be dealing with if you purchase from this company) has always had a sharp, unfriendly and ill-tempered personality. I have worked hard over the years to look past this (no judgement - not everyone has a friendly disposition in life) I always tried to deal with her as little as possible and merrily go about the rest of my day. And that worked fine, UNTIL I moved across the country. She knew I moved, she had all my updated information sent to her in an email - that she acknowledged.  So when she made the mistake of sending my order to my old address, (things like this can happen - I get that) but when she told me that it was my fault, that it was my responsibility to have double checked with her that she labeled the shipment correctly - I was left stunned. She outright blamed me for her mistake and could not see how the error was hers. She went even further by demanding (oh yes, demanded) that it was my responsibility to have double checked with her that she labeled my shipment correctly.  Not only did she NOT help in tracking down the shipment (I was left on my own to track it down), she ignored any further attempts on my part to contact her, to coordinate a solution with her over this debacle - both via email and phone.  Refusing to correct her error, she left me and the other person who now had my order, to figure things out on our own. In the end, I had to pay an additional 25% of my overall order cost (cheapest option available, but still expensive) in shipping due to her error, to get it to me from the east coast to the west. I eventually did get her on the phone, way after the fact, but all she did was yell at me. Literally.   She came through the phone so loud that other people could hear her yelling at me, going on about how the whole situation was my fault (again, how am I even remotely responsible for putting the wrong address on the shipment? She is a small business so she does all the shipping/receiving there - no idea how she can believe this is my error). I was completely unable to say anything during that last "communication" - not for lack of trying. Anytime I tried to interrupt her tirade of yelling and literal screaming, she only got louder and more belligerent towards me.  I will openly admit it was hurtful to be treated like this. I felt utterly attacked. And especially after the THOUSANDS of DOLLARS  that I have spent with her company. All she had to say was "Here is a new shipping label, I'll send it to the person who has your large order, and we'll get it sorted."   It all could have been handled so much better on her part. I can clearly see that she needs professional help for her behavioral issues. I truly hope she gets the support she needs. If you have read this far, please take my words seriously: If you want to be treated with respect, make your purchases elsewhere. She is unprofessional, rude and unstable.

    Total Cleanse - juicebars - Updated May 2026

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