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    Tossable Digits

    3.8 (16 reviews)
    Closed 10:00 am - 4:00 pm

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    Telecommunications

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    Review Highlights - Tossable Digits

    But more than that, I wanted to let you know that PJ was a lifesaver.

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    Frontier Internet

    Frontier Internet

    (10 reviews)

    Terrible customer service, been trying to sign up for 3 hours on the internet and even phone calls…read more I guess nothing has changed with Frontier in the past five years.

    I have been a Frontier customer since 1988 and most of that time the service has been ok with some…read moreminor service & billing issues. However, as of 3 months ago, it has been one nightmare after another with Frontier. I have spent over 20 hours on the phone between a service issue in early July ( that was ultimately fixed after much complaining over 3 days that resulted in all kinds of billing issues that I have yet to get Frontier to fully correct. Every time I talk to someone, they say they will get it corrected but the credits need a supervisor and manager approval to correct problem they caused. It took 2 months to get a credit, but then they erroneously charged me an install charge that doubled my bill. I am still fighting with them and feel beyond upset. Their systems don't talk well to one another, their processes make it hard to give credits where they are due and many of their employees lack knowledge of how their systems will bill or how changes they make affects your service & billing. I recently found out that a " retention representative " that I talked to in early July to lower my charges, unknowingly changed some coding in the system that not only caused me to lose my internet service the next day, but completely changed my service plan and doubled my billing erroneously!!! So, instead of saving me money, I lost service and have spent hours and hours on the phone for months before I was able to talk to a knowledgeable person who cared enough to help me & explain the problem. We are not done correcting the problem yet, but progress has finally been made. It's been a nightmare experience that I would not wish on anyone. It's really quite scary that it's so difficult to get to a live person, who is knowledgeable and cares. It seems that the company puts measures in place that make it extremely challenging to address issues with a manager & actually get a call back.

    Tossable Digits - telecommunications - Updated May 2026

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