I'm going to preface this review by saying I would not recommend this caterer. Toscana catered my wedding, and every step of the way was difficult and the coordinator, Lori, was rude, and unaccommodating. Not only did she ask me the same questions at least three times and claim I did not answer them at least twice before, but when I got to the reception, everything we had confirmed over and over and over again was wrong. I drew a diagram by hand for how the tables needed to be set up, clearly demarcating where each table would go, clearly showing the orientation of the room, and when I arrived, not only was there an extra table just sitting empty, but the table arrangement was backwards. They flipped it so my family and grandparents were on the opposite side of the reception hall instead of next to my table. I was upset, I drew this diagram twice for them, it was very clear, the caterer even confirmed and sent me a diagram back matching the one I had drawn. We were told they'd have food from the cocktail hour for us in a separate room so we'd have something to eat after our photos. There was no food for us. So we went up to the reception to join the party hoping there would be something left. We were disappointed. We did not get to enjoy our cocktail hour food as we had been promised. They had started setting up a few hours prior to the reception and weren't finished when it started, they were still bringing many things into the hall for over an hour after it had begun, and when we went to finally eat, the food wasn't hot and halfway through calling tables up, they stopped calling numbers so people just sat for a while until they realized they weren't going to be called. When we went to cut the cake, we had discussed a cake stand, that was not present, we discussed having my cake knife ready to go, it was not. We discussed cake being bagged for people to take home at the end of the day, the cake was not bagged, and they asked me as I was getting ready to go to my hotel for the night what I wanted done with it. I asked them to bag it and slice it, and she goes, "Well it's a little late for that, so are you going to take it with you?" Excuse me? We discussed this. So they piled slices on a plate, and I do mean piled. Had I not been there, as I was leaving later than expected, about 40 minutes after the reception ended, Im not sure what would have been done with it. We paid for a vegan meal, I told them where the vegan guest was, confirmed with the coordinator two or three times, and he wasn't given a meal until my mother told them he hadn't received it yet, and led them to his table. They should have known which table he was at, as it was on the diagram and confirmed twice with the coordinator. She told me it would be a plate of veggies and pasta, it was just a small bowl of pasta I'm not even sure was vegan when they brought it out. We paid for that meal. I would very much like at the least a refund for that. Every step of the way something was wrong. I did not want that frustration on my wedding day. There is no excuse for this. These things are the very basics in this industry. I should not have had to think about any of this during my wedding reception. We paid far too much money, and dealt with far too much rudeness for that many things to have gone wrong. The only positive thing I have to say is, the food was good, it had very nice flavor. But it was cold, and the venue was only two minutes away from their restaurant. There is no reason it should have been cold. And for everything else that went wrong, that's not enough. Save yourself the frustration, and book someone else. Update: It's been nearly a week since I emailed Lori, the coordinator we worked with, to express my concerns about what happened during our reception and I have not heard anything back from her or anyone else at Toscana. read more

My sister worked with Toscana catering for her wedding. She is vegan, and both she and my brother are severely allergic to all nuts. She and her husband selected a menu that had some vegan items as well as some non-vegan ones for the day; this was done so she could comfortably eat anything she wanted on her wedding day without having to worry about contamination/cross contamination across any of the food, vegan or not. The importance of no nuts in ANYTHING, vegan or otherwise, was highlighted and impressed upon Lori numerous times throughout the planning process. On the day of the wedding, the eggplant bites they had chosen came out with regular, dairy cheese on them. When the desserts were presented, the chocolate custards they ordered came with whipped cream and HALF A CANDIED WALNUT on top. After finding someone to remove them from the table I brought this up to Lori, who cast the blame on the staff even though she was supposedly in charge, saying that because these were not part of the vegan items selected by the bride and groom, "they thought it would be fine." Lori was also clearly less than thrilled about having to supply a vegan menu. Suffice to say, if you have any dietary restrictions, preferred diets, or allergies, Toscana is not where you should take your business. read more

Toscana catered my 25-guest wedding in October 2012, and I could not be happier with the experience. Our first planning meeting was with Cindy Berkowitz in January 2012. She was super friendly and answered all of our questions, totally working with us and within our budget. Our tasting was several months later and she had clearly kept our needs and wishes in mind. (Our specific concerns were meeting the needs of vegetarians, children, and a guest who is seriously allergic to a highly common ingredient.) Cindy timely responded to any email I sent through out 2012, thoroughly and kindly answering all my questions. She was great about helping me figure out what items I needed to rent or otherwise provide myself. (In my quest to save money, I provided some items that Toscana also has available for rent.) Our wedding was at a friend's house. They asked for and then followed whatever guidelines my friend requested (she had just put in new carpeting and asked that Toscana come in through a side door; we had some dishes we needed to keep separate to make sure they didn't get lost by being mixed in with rentals). Cindy and I had worked together to bang out all the details ahead of time, so that on the day of the wedding, Toscana ran like clockwork! I did not have to do a thing to help them set up or clean up. If there were any problems, they were such that Toscana staff took care of it without me ever knowing. As a bride, I cannot overemphasize how awesome it was to not have to worry about the catering at all! This review is more about the catering experience than the taste or quality of the food, but suffice it to say that the food was simply amazing - everything you've come to expect from Toscana To Go or the dine-in restaurant. Everything was prepared exactly how we requested. Vegetarians were happy, children were happy, and my allergic friend was able to eat without fear. Every single guest raved about the appetizers and dinner. We were all so pleased with the friendly, professional staff. Toscana was my first choice of caterers because I knew I loved their food, but I had concerns about whether they would fit in my small budget. I really wanted fine dining quality for my wedding, but didn't know if my finances would allow it. Cindy worked with me to make it happen. I'm leaving this review 10 months later because I'm STILL thrilled with my entire Toscana experience! read more

This is a very specific review about Toscana's pulled pork ... wonderful. Toscana catered an outdoor event at the Delaware Art Museum last week. (They also may provide food for the museum's indoor cafe, which has excellent salads). Toscana's pulled pork sandwiches were unbelievably good. The pulled pork was lean, tender, and had just the right amount of sauce. The pork taste was amazing, and unique ... neither the sweet molasses kind nor a Carolina vinegar style, but something else, with a tomato base. The Toscana servers were attentive and friendly. But that pulled pork .... wow. read more

My family has been eating at Toscana ever since we moved to West Chester, so choosing Toscana to cater the wedding was pretty straightforward. In fact, we were pretty set on using Toscana before we even had a venue! Erica was a phenomenal partner in planning this event. She made sure that every single detail was looked after -- even the really weird quirky ones! She totally bought into the aesthetic of the event and really made sure that what she did meshed with the event as a whole -- she really understood that "geek chic" vibe we were going for. I was truly touched by the time, effort and energy Erica put into making this event everything we wanted and more. She was equally as excited about things like the prosecco bar and the cheese course as I was, which made planning with her that much more fun. We were under a *strict* budget, and she did everything she could to bring us as close to that budget as possible. She worked with Party Rental, Ltd. for the high end rentals (i.e., flatware, water glasses, linens) and Diamond State Party Rental for the lower end stuff (e.g., generic glassware, dishes, kitchen rentals). In doing so, Erica did a sweeping cost analysis of each rental item to make sure that we were getting the absolute best deal possible. However, she understood that compromising in some areas would take away from the overall look of the event and made sure that that didn't happen. The food was phenomenal. We knew it would be good -- Toscana Kitchen is awesome -- but the fact that wedding food was that good was incredible. I didn't actually eat during the wedding, but this comes from my parents and our guests, who have since told me that they really enjoyed themselves and what they were eating. (Erica did put together a to-go box for Cory and I though!) Erica made great suggestions about what would work and what wouldn't, and she was constantly going back and forth with the chef. The presentation was modern and artistic; the plate was full yet not messy. The service was great; the waitstaff were friendly and quick to serve each course (and best of all, they were constantly making sure a glass of prosecco was in my hand). We could tell that the entire Toscana staff -- from Erica, to the chefs, to the waitstaff -- were truly invested in our wedding, which made working with them really wonderful. read more

Really great customer service, food and coffee! As a side note, I left my Ray Bans behind and had already flown back to California before I remembered where they might be. I called Toscana's and they offered to mail the glasses to me at their own expense. Certainly would have written a 5 star review regardless, but with customer service like that, I definitely wanted to give them a shout out! read more

Toscana catered my wedding last weekend and they were absolutely brilliant. Three things stand out - first, Erica at Toscana is fantastic to work with, she was responsive to every question we had in planning the event and was incredibly attentive to every single detail in setting up and planning the reception. We had a difficult reception site logistically (at the deleware museum of natural history); there wasn't much time to set up and the set-up itself was quite complicated - yet everything was set up in plenty of time and looked fantastic. Second, the servers were also super helpful and took extra care to make sure the bridal party was well fed - which was greatly appreciated. Third - saving the best for last - the food was INCREDIBLE (particularly the homemade pastas and desserts) - the wedding was beautiful, the reception was fun, but in the end it was the food that people couldn't stop talking about. Many thanks to Erica and all the wonderful people at Toscana - it was a fabulous reception - couldn't be more pleased we choose them to cater it! read more

Really wanted them to cater our wedding because we liked the food at their restaurant but they were awful about getting back to us. Called and left our number/information 3 times and never got a response. What's their deal? read more

Toscana catered our wedding (~100 guests) in October 2018. The guests loved all the food and the staff were very attentive. Would highly recommend! read more

We are still looking for the Wedding Cake. Toscana catered my dayghter's wedding, and things definitely went wrong, and it was basically a staffing/catering issue. I paid $14,600 dollars, for 116 people, which gave me a break down of $126.00 per person. I expected a little more in the line of service, than what we received. Timing during this event was critical, we had to leave the venue by 11:00. The Cocktail hour, scheduled to start at 7:00, did not start until 7:45. The dinner, scheduled to start at 8:00....we sat down at 8:47, but tables were not called for food until 9:15. There were not multiple stations for food, and some of the "hot" food was definitely cold. There was not enough of the selections as people passed through the line, there were vegetarians who did not get the tortellinis, and if one more person had asked "What Salad?" or "What Beef" I would have screamed. Thank goodness that the people came to me and not my daughter - what a poor memory of her wedding day that would have made. Some people did not even have their table "called" until almost 10:00!!! Cookies (hand made by family members were not put out as promised. The Anisette for the cookies never happened. The name of the company is "Toscana" - which is Italian - I would have thought that would make them more cognizant of Italian traditions. Then there is the cake. Some guests are still waiting to be served a piece (because no one was - and where did the cake go?) If guests were supposed to help themselves, that would have been fine - but there were no plates or forks, or even a lone utensil for serving. I went looking for napkins - I was going to cut small pieces and hand them out - but I couldn't even find them! It was sad. Toscana Catering did not live up to their reputation for this wedding, and that is sad, because it cannot be redone. read more

The chicken we ordered was overcooked and so dry it was tough to cut and the sauce it was in was burnt and blackish brown. Why anyone would find that acceptable to send out the door to a company is beyond me. The breadsticks that came with them were burnt and hard. The salad was good. The desserts were very good but I'm not sure they are even made there. Most likely brought in from other company. Will not use them again. read more

Extremely poor service and rude. Unfortunately, several venues in Wilmington have them as their only caterer. Poor volume of food and much higher costs than other caterers in the area. If you need anything once your food is dropped off-forget it, they don't get back to you. Quality is not what you are use to in the restaurant. read more

Toscana catered my wedding in February 2011, and in every category, they constantly exceeded my expectations, going above and beyond to satisfy. From the tasting (we had two tastings, and were sent home with extra food so that we could get second opinions!) to the responsiveness of their catering manager, Erica Razze, to following my setup instructions to a t, everything was perfect. They provided a luxe product, and yet, were extremely sensitive to my budgetary constraints, and Erica brainstormed with us how to have the best meal possible without going overboard on cost/quantity. When it came down to the final count, etc., they were very patient, and created a special vegan dish for one of our guests, and several other custom meals, exactly as we wanted them. There was an abundance of food - they even made us special doggie bags to take away with us! So many guests came up and complimented the exotic menu they had put together. I would highly recommend them. read more