Great company. I reached out via the Yelp instant quote yesterday and received a text from their…read moreagent Scott. Texting was my preferred method of contact and they actually did! YAY! Anyways, he scheduled an over the phone meeting to obtain my personal information and to see what rates they could give for Car Insurance. Roughly two hours later, I had a quote. Although they weren't able to match my current renewal rate. I was very happy with the great customer service and instant feedback. I would highly reccomend people giving them a try. Thank you again Scott!

Good customer service. Very honest and straightforward. I didn't end up buying insurance through…read morethem because the quote was too high but they were honest and mentioned that I should be able to shop around for better quotes, progressive was coming up too high through their services.

If you need an insurance agent that cares and KNOWS the insurance business inside and out, as well…read moreas relative legislation, Cam is the one to go to! He is so genuine and ready to help, even with questions for friends living in other states that need to make changes because of a death in the family! Thank you, Cam, for all your great advice and taking the time to educate your customers!

I have been doing business with Cam Anderson for nearly 40 years. I trust his knowledge and rely…read moreextensively on his wisdom regarding all things insurance. At heart, he is a teacher who loves to explain and help others understand the legalese and minute details of insurance policies, and of what he believes is best for his clients. He has been the most excellent of agents I have ever dealt with, and that has been quite a few, being in my mid seventies. I consider him a highly appreciated, reliable and trustworthy friend who will only give the advice that he applies to his self and beloved family. Most sincerely, Lance Rossier

Mr. Hank Cartagena has been a great help in helping me with applying for Home Insurance…read more He is very efficient, professional and understanding. He does his job in a timely manner with you understanding everything to accommodate your needs. He is an asset to Brightway Insurance Company. Your truly, Charlene Brooks

I am really uncomfortable with Brightway. Background: I purchased a property in the area and needed…read moreinsurance. Another company on the list of potentials from the Realtor was taking a longer time to quote. When a family member recommended Brightway for their service, I gave them a call. The problems began after agreeing to the quote. In the process of signing the documents, I discovered the policy had stipulations that conflicted with what I asked for. I let the agent know I was only getting the policy to close the purchase and expected to make a change. When it was time to requote, the agent sent significantly disparate quotes that 1) did not reflect information I had specifically provided and 2) again had stipulations that didn't mirror how I wanted to use the property. When I questioned the agent, she indicated the insurance company "wouldn't know if I didn't tell them." Seriously? Isn't that fraud? I just could not engage further under these circumstances.

Very good service Always responsive and good communication Been with them for years.read more

From the owner: FL-W347487 - Our office serves all of Florida with customers throughout Jacksonville, St Johns,…read morePonte Vedra, St Augustine and many more. In addition to auto insurance we offer Homeowners insurance, life insurance, health insurance, and business insurance. We pride ourselves on great customer service. Our team helps our State Farm customers manage the risks of every day life, recover from the unexpected and realize their dreams!

I tried to call these people all week and never did get a hold of a person. I will be forced to go…read moreto the location Just to ask a question. Had Insurance through these people for 10 years, I will spend the rest of the week finding a new Company

Great customer service. Love Angie and Bridgit! They helped us find a policy for our son with a…read more"not so perfect" driving record.

I got insurance at dealer and sales guy referred them They got me insurance by any means…read morenecessary with Oeab Harbour by Pearl Holding group which is an F Rated company. They don't answer your phone calls, process claims in a timely manner, it's been a month and BBB says they have a month to process claims which the company has failed its customers ME!!! They are a disgusting company and Chris Liegh insurance by Bob Brooks should be held accountable also for knowing putting someone in a bad insurance just so their salesfriends can make a profit. Do not get referred through them because they don't care when it's time to get your claim they say the just sell it ...

Kristen hired me, complained about paying me what I was being paid, then fired me 2 days later over…read morethe phone while giggling. Not only did she make weird, false, claims about me contacting their customers (I was there 2 days. How would I know her customers?) and refused to pay me. I had to go through the Labor Board in order to get my paycheck. Unprofessional, rude, nasty employees and Kristen is a disgrace to her insurance license(s). Would never recommend them to anyone unless you liked being talked down to and lied to.