We're from California, USA.. so we are picky with our mexican cuisine. This place satisfied our cravings for Mexican burrito.. the works. We've been traveling for 3 months away from home and this hit the spot. Customer service is excellent. read more

Tasty Mexican, just across from the tube. This place is packed on weekday evenings when the office crowd fill it to the rafters, but it was very pleasant tonight. Staff were friendly and chatty without the usual monster queue, and I got a nice table and booth seat rather than perching on a stool. Free WiFi would be a nice addition.... read more

Tortilla - Hammersmith - Fajita Burrito, beans no rice, extra Guacamole - Mexican Near Me - Hammersmith, XGL

Call me a racist but the Eastern European girls just don't know how to roll a burrito. They look like they're wrapping a nappy as a Christmas presents. By 8 pm all you get is dried-out lime rice and crappy grated cheddar. Two stars is generous. read more

It is nice to have a Mexican option this side of the city that doesn't involve fusion cuisine or mythical heros(I'm looking at you, Robin Hood Zorro...) On par with the other locations I have been to in London. Not outstanding but sure does fit the bill when a burrito craving strikes! The fact that it is 10 minutes from my house will not help my waistline. read more

When I first came here I was not too impressed with the burrito since it was much smaller than the one you get at Chipotle and it just didn't taste the same. My friend on the other hand was so in love with her burrito that we came back here another time and I must say I like it more and more each time! I do prefer the chicken here to the other options and the tomato rice has this amazingly special taste that makes this burrito original. I will be back and I do recommend to give it a try! read more

Tortilla is really good and if your from the states it's similar to free birds. Their burritos are delicious and fresh. I'm a guac kind of girl so I can hands down say they have amazing guac! There isn't a ton of seating so I recommend take away. The customer service is great. Highly recommend if you are on the go and need a bite to eat. read more

I feel this review is long overdue. When I first moved to London, I walked past Tortilla everyday to and from Hammersmith Station. I frequented this place so often, that I was starting to get recognized by the staff. This is one of my favourite burritos in London. For a chain restaurant, it's great. Pulled pork, Mexican rice, pinto beans, salsa, guac, sour cream and cheese... all wrapped up in a beautiful burrito. Heaven on Earth. The guacamole is a good quality guacamole, flavourful and reasonably priced. Unlike a certain rival's guac. The staff at this location have always been very nice and helpful. I can count on one hand since leaving Hammersmith, the number of times I haven't stopped in for a burrito at Tortilla. It's always a really great eat and cheaper than Chipotle. The loyalty card program is an added bonus. After five stamps, you earn chips and salsa and after ten stamps you earn a free burrito. It's a nice touch on top of an already great meal. In Hammersmith, it's a lovely picnic to sit by the Thames and enjoy some burritos on a hot summer's day. The location is great, right outside Hammersmith stations and a short walk from the Thames. In summary: I love Tortilla! :) read more

My least favourite restaurant in this chain. This place is always quiet, but it takes a while for the staff to serve you here. They are always glum and on my last visit they told me that I couldn't have 2 stamps on my reward card, in fact the question was met with almost mild aggression. My boyfriend and I had brought large burrito's, sides and drinks, but we had paid together. They got even more shirty when I enquired as to whether my boyfriend could have his own card. In other Tortilla restaurants they are usually more friendly and I have never had a response like this before to this type of query. As usual the food is the same quality as other Tortilla restaurants, but just don't expect the same friendly personality at this one! read more

nice place - got food really quick even if it was total crowded this time. we tried every single burrito so far and can totally recommend this chain! for a little extra money you can top off your burrito. you can also choose between medium and large burritos. if you go with a vegetarian burrito you can try black and brown beans with guacamole on top :) go for a bonus card and enjoy a free burrito or taco when you reached 5/or 10 points. only sad part is that no matter how much food you buy, you only get 1 point .. read more

See all

Whilst shopping in Hammersmith, my daughter and I stumbled across Tortilla on Kings Road. Pleasantly surprised that their chicken was Halal. I ordered a Quesadilla for £5.40 - A toasted tortilla filled with choice of meat & salsa then melted together with Monterey Jack cheese. Served with a side of crunchy corn chips & a shot of sour cream & salsa verde. My daughter ordered the big fat Burrito - A toasted flour tortilla wrap with choice of rice, beans & meat or vegetables. Add sour cream, cheese & our hand-smashed guacamole, then top it off with a range of salsas & toppings. Both were very tasty meals and excellent value for money. The restaurant was clean and wasn't too busy, as I didn't struggle to find a table. Definitely will visit again and try something different from the menu. Their breakfast menus also looked great. read more

Delicious but during lunch time its soo busy and a few times they struggle to wrap up my tortilla! which i would imagine is the key part of their role! Yum food read more

Quick, friendly service and a tasty burrito where you can taste each seperate and flavourful entity.

First off, my photo is pretty bad, so I've added two. One when I ate inside the store and the other was a take away. Anyways, the store works a basically like a Subways, only for Burritos. You can choose the general size from medium to large, and believe me when I say that large fills you up pretty good. Followed by the choice of tomato rice or normal basmati rice. After that the most important questions comes, Vegitarian or Meat. Both are highly recommended. What follows is a brilliant mix of beans (black/brown), cheese, avocado (70p extra), lettuce and mixed vegetables, and the choice of sauces that range from normal over medium to hot (the hot version is a good but not too strong hot), they have stronger sauces there (and way hotter). The only negative thing was that you have to ask for the special (orange coloured) sauces, which taste great, but if you pick the wrong one you have to fight later with some afterburn. The meat was great, the vegetables were fresh and the range of meet and sauces is just amazing. Together with a coke and a some (mostly) free taccos it's a full meal that will quench your hunger for half a day. Oh, the price is more than okay for what you get, so no complaints from that side. The store itself is clean, the staff is supportive and calm (while you are experimenting), there is some music in the background and there's almost no waiting time, since they follow the principle of Subway and the human production line, it's all fresh and you can watch the creation of something beautiful. The mix of the hot buritto roll, the warm meat and the cool ingredients makes it a perfect mix of everything. Go and have a dang good meal, guys - it's worth it!!! read more

Tortilla - Hammersmith - Mexican Near Me - Hammersmith, XGL

See all

So I'm rating this place benchmarked against the two Burrito places I've been to prior, not exactly a pro. But the stuff I'm putting in my mouth is tasty, the staff are friendly and the atmosphere is buzzing. Good enough for me! read more

Ouch. The burrito I had here was dry, relatively tasteless and lukewarm at best. I've had a soft spot for Tortilla ever since the excellent Elite event at Leadenhall Market, and some branches (e.g. Angel) have delivered. Unfortunately this one doesn't. The service was good, but that didn't make the food taste any nicer. read more

This is really unappetising. I would eat it if there wasn't anything else or I felt I had to because I paid for it, but it was barely passable. The staff was friendly at least and it's close to Hammersmith tube station if you need a fix and you're starving. I wouldn't recommend it though. read more

In terms of reasonably priced burritos this place does the job. Queues form easily as service is not the fastest. I had carnitas which is essentially pulled pork - tasted nice and is filling but no wow factor. Saying that there is a decent amount of seating and is very close to hammersmith tube so an easy place to Jump into if you are very hungry. read more

i had no idea tortilla had arrived in west london. I normally get mine when on a day our in city. So it was a lovely surprise to stop off here for lunch. The usual fair of buriitos. and the oh so hard choice of what beans black or white so being a typical cant make my mind up i have both yes they do allow you to do this. i have been tempted to try the steak but got got a very chewy one at another branch so it has put me off. all in all if you are looking for a cheap homely meal in a one hand roll well this is for you read more

This Tortilla isn't as good as the one close to Angel Tube Station but a good standby as there's no other place around. They could do a better job wrapping the burritos and providing more salsa! read more

The most closest taste to my before experience with some Mexico friends in other country. Strongly recommend the corn chips with fresh chop tomato sauce, which is one of the must have Mexico food in any Mexico restaurant! You can partly know whether this Mexico restaurant is good or not from their own fresh sauce. People working there are more like Portuguese or Spanish, might because only very little Mexico people live in UK. And food itself is a little bit more sweet than it original taste in Mexico, but more fit for British local taste. A Mexican told me he always bought sauce from this shop. Would like to buy and try to make my own Mexico roll at home next time. read more

This branch of Tortilla is not very great, last time I ventured there, the rice was dry and hard and the chicken was tasting weird. I generally prefer Chipotle and Chilango over Tortilla but most Tortillas aren't that bad. The only good things about Tortilla in general is that you have options of choosing a smaller or larger burrito and the price is slightly less than it's competitors. read more

was ok but took ages in the que and no smile from the staff they seemed like they didnt want to be there.