I've been in here a few times but I never buy. I find the owner to be kind of stuck up. I found I…read morewas given better customer service on the occasion which I was shopping in my workwear rather than when I shopped wearing casual/comfy clothes. The product carried here is mid-range brands and very reasonable priced. All the other staff besides the owner are very pleasant. I find there is a heavier quantity of smaller sizes than larger sizes available here but that may just be the market.

From the owner: Do you love to look fabulous and fashionable, but you don't want to break the bank? Kiki's Closets…read moreis a quality consignment boutique in Hamilton, ON carrying women's brand name clothing, hats, purses, jewellery, footwear and accessories. We have a wide variety of designer labels, vintage and unique items. We pride ourselves on personalized attention for our shoppers and making the consignment process easy for our consignors.

I got a very cute dress here for graduation and its beautiful! The first dresses i tried on was…read morebroken, the quality is very cheep. I don't think this is a good value dress and you should look everywhere else before deciding here! The service was okay i with my friends and i begged mom to buy me it. She thinks I should look other places first. My mother said if i find a new dress that i like i can get it and wear this one to my gala

If I could rate this store 0 stars, I would. I had the worse experience of my life at this store…read more The staff were constantly hovering over us when we were looking for dresses. Less that 2 minutes after I walked into the store and started to browse, without even saying hello or anything, one of the staff came up to me and commented on how they don't have a big enough size for me so I should just not even look at the dress I had in front of me. She then continued to follow me around the store and kept commenting how i'll need a bigger size and she can try to look in the back - without me even asking or suggesting it. Another staff then would not stop harassing me about trying on a specific dress she liked. I repeatedly said no thanks and tried to explain I didn't like the dress but she kept on interrupting me and literally begged me to try on the dress "for her". It was extremely uncomfortable. These staff are fatphobic. Unless you want to get fat shamed, I highly suggest never shopping at this store. Extremely disapointing and upsetting experience. I will definitely never enter that store again and I encourage others to be careful. Not sure who the 2 staff were but whoever was working on Thursday, August 17th, 2023 in the evening - watch out for them.

First visit was great.Sales team very helpful with picking my daughters prom dress. Went back for…read morethe first fitting and dress was completely butchered. It was altered too small even though seamstress said she didn't touch any material. Basically told my daughter she had gained weight over the last two weeks and it was her issue. Had my daughter in absolute tears. Did absolutely nothing to help her and eventually scrambled to try to find another dress but she at that point was beyond wanting to shop there after how she was treated. The silver straps they added to the original weren't even hemmed properly leaving the ends frayed. I walked out paying for a dress that didn't even fit. The dress wasn't cheap either. Buyer beware.

I went to Best for Bride with my mother and sister when I was starting my wedding planning. I went…read moreto the Hamilton location as that is where the wedding would be held and where my parents live (I live in Toronto). We did not have an appointment and it happened to be Boxing Day when we visited. We were welcomed in and explained to how to start choosing dresses. We were given clips that we placed on dresses we liked. At this point I wasn't fixed on what look I was going for. We selected A LOT of dresses that Sarah (the sales consultant) brought over to the dressing rooms and helped me try on. I will be honest, I was very indecisive to begin with and actually wasn't looking to buy that day. Sarah could tell I wasn't loving anything yet, and I tried on a dress that I liked and described to her how I thought it should look. She told me she had the perfect dress, and it turns out she was right. The dress she brought over was almost perfect. I could tell my mom and sister weren't totally sold and I asked if there was a belt. She brought one over and we all lit up. That was my wedding dress. At this location (I have been to the Toronto one as well for bridesmaids dresses) they have a red carpet runway with cameras so that you can see how you look from the front and behind as you go down the aisle. This was a pretty cool feature that I found unique to the Hamilton location. For alterations I was told to come in November as my wedding was the beginning of January. I made the appointment and came in with my dress. I was a little wary as they told me to come back to try my dress on less than a week before my wedding (I was seriously scared). Well there was no need. I went in for my appointment and the dress fit perfectly. The belt was hand sewn on and I wasn't happy with the position, but the seamstress fixed it on the spot and I took it home. I also must say that the staff I worked with were very kind and were good at remembering people (I was told I was remembered because if my shoes). I also was never pressured to go outside of my price point. I wish there was a better payment tracking method as on the alteration payment sheet it wasn't clear if we had paid in full or just half to begin with (as we were given the option). Everyone at the wedding loved my dress. My family loved my dress. My husband loved my dress. And I loved my dress.

Horrible staff, they were all either behind the counter talking to one another or one young man at…read morethe front was openly on his phone, honestly I was laughing with another customer at the horrible service, we both ended up leaving, other stores hire better and that's where I will spend my money.

Awful experience. Will never shop here again, terrible…read morequality. Double charged my visa, and shortshipped my order.

Lauren Sova and Harpreet Kaur in the Burlington Mall store provide outstanding customer service…read more Their warm and friendly welcomes, their willingness to provide helpful advice and their knowledge about the clothing options available have consistently provided me with first class shopping experiences. Lauren and Harpreet make shopping at Reitmans a real pleasure.