This store never pick up the phone when you call them and then the associates would have the…read moreaudacity to ask " why you didn't call us first ". Just terrible .

My friend needed yoga pants. She advised that she has two pairs from Aritzia and swears that they…read moreare the most comfortable yoga pants that she has ever worn. She wanted to pick up another pair, so we all went into this store. My friend needed knee-length yoga pants. We went looking for her size and found a pair. She then went to try them on in a fitting room. My other friend and I chatted and browsed. I liked the overall shorts, and the balance between classy clothes and digital art throughout the store. She paid for her yoga pants. The woman at the checkout was competent and helpful. I may give a pair of yoga pants at this store a try down the road. I am perfectly happy with yoga pants from Costco, though. I do more lounging in them than yoga these days. (201)

I liked my trip to this Aritzia. Things seemed well organized. There were no clothes with stains or…read moreholes lol. The staff let me browse in peace which I was appreciative of. When the time came to try on clothes, they were helpful getting me started with a room. The changing area is really spacious so your boyfriend has no excuse but to watch you try on clothes and provide opinions. This one also features a single arcade machine for more boyfriend distractions! There is a cafe here in the back and is one of the locations that have had it the longest.

Extremely different shopping experience than other Aritzia locations in the GTA! Sales staff…read moreactually seem to WANT to help you. I'm not sure if they're on commission, but it's not obvious more genuine. If an article of clothing doesn't work out, the salesgirl offered to find other similar items that were comparable in style/price. GTA Aritzia defers to apathy. Overall, I cannot comment on whether or not this particular store has superior selection, but customer service was on-point! Lotsa fitting rooms WITH seating directly outside for your shopping buddies. They even have a coffee bar there - not sure if it was free, but there wasn't a price list posted. :)

Lots to choose from, alterations on site, various price points yo accommodate all budgets and a…read moregreat staff!

Judith was very helpful with helping me to pick up a suit for my sister wedding. She helped me in…read moreevery way possible and it was a very cosy 20 minutes. I had a wonderful time in the morning and I never had someone else value my needs like this before. It was awesome .

My first experience buying items online from Torrid was wonderful. I went with picking them up at…read morethe store. I thought that I had everything that I wanted from this store. I was content with my purchases during Boxing Day that was more weeks. Strawberry Shortcake t-shirt? Yes. Minnesota Vikings t-shirt? Yep. My first pair of cargo pants from this brand? So comfy. I looked at my inbox. I got suggestions from Torrid. One of them was a Grogu sweater that was heavily reduced in price. OMG! It was awesome and so me. I had to get it. I did something a bit different. As much as I love my go-to Torrid store at Vaughan Mills, I felt the need to expand my shopping horizons. I did a search and found this Torrid store at Square One. I go to Square One at least once a year. Why not drop by to check out this store and the mall? I visited this store last Saturday. It was in the late afternoon. The parking lot in front of Walmart and mall entrance 9 was packed. I managed to find a parking spot by the traffic lights and walked over. Torrid wasn't difficult to find. I walked through entrance 9, took a left, and it was on my left. I like Torrid. Everything I have purchased fits nicely on me. The fabric is soft and comfortable. I also like that sizes range between 10 and 30. It is a size-inclusive store. It's kind of like shopping at GAP. If you know what size you are at the store, chances are that everything in that size will fit you nicely. At Torrid, I choose to be a size 1. I could go down a size, but I like a more comfortable, relaxed fit. Staff here were friendly. One of them was exceptionally cheerful when she greeted me. The plain t-shirts were so soft to the touch. Frankly, everything that I touched felt nice. I was petting the cardigans. I was hugging a lightweight blazer. I was admiring how smooth the leggings were. I like the shoe selection here. It has shoes up to a women's size 13. I'm happy with a pair of sneakers that I bought from this store. They fit perfectly without breaking the bank. There is a clearance section in the back left of the store. I saw some cute items, but there wasn't anything that I had to have. Grogu was my must-get item. I headed to the counter and spoke to another female staffer. With orders that you do online and come pick up at the store, you're supposed to show your order number and present ID. I have never had to do the latter. At this store, the woman wanted my e-mail address and my phone number. Cool! She let me know that she'd fetch my item in the back. It took what felt like an eternity for her to find it. I stood there for at least five minutes. It allowed me to browse the accessories and more. I was happy when she returned with my order. She asked me if I wanted a bag. I declined, as my items were already in a bag. I thanked her for find my order and happily left the store. I love my Grogu sweater. It is lightweight and roomy. I can push the sleeves up without stretching the sweater arms. Grogu is also awesome on it. I also got two sets of rock star earrings. One is for my best friend. The other is for me. You get six pairs of earrings. I like the microphones, guitars, and zipper pull earrings. They are a throwback to getting my ears pierced and getting a bunch of cute earrings to wear. They are comfortable and cool, and are of good quality. I enjoyed my visit here. I'd return again when I do another pickup order down the road. The selection is great and prices are affordable, especially during a sale. (46)

Still fabulous! I…read morewanted to add info to my first review! The staff and management are ALWAYS fantastic.... Always. Beautiful dresses, pants, tops, lingerie, Tshirts, belts, even make up! I struggle to find jeans that fit.... But their jeggings are fabulous! I love the website too. Many items that aren't available in-store. Especially the licensed clothing. They have it ALL! Disney, Marvel, musicians/band, cartoons like Garfield, etc etc. Prices are in US dollars, and it's shipped from the USA, so shipping certainly isn't cheap. On the other hand, they don't charge tax of any kind for online orders to Canada, so you save 13%. Plus they often have great sales at the online store! My 2 complaints are: 1. We need all the licensed clothing, like in the US stores. And 2. They only sell wide width sized shoes and boots. Which makes ZERO sense. Just because I'm plus size, IT DOES NOT MEAN I HAVE WIDE FEET! Unfortunately, I had to take the beautiful Mickey Mouse shoes back... Even a size smaller was still WAY TOO WIDE! Highly recommended! Goddess of grammar signing off...!

Thank you to Lucy's. Very impressed with your alteration work. My long black…read moreskirt now fits perfectly and is ready for the holiday season. Also thank you for putting sleeves on a pretty sleeveless dress and making it more wearable. I highly recommend Lucy's for their expertise and workmanship. Barbara

If I could give a 0 rating I would. The most unprofessional and rude experience I have ever…read moreencountered by a small business. This is saying a lot from me as my family ran their own business for 35 years, and both my in-laws have their own business, one is in retail and has been in business for 40 years. Never would anyone in my family ever treat a person the way I was treated. I came to look at prom dresses for my niece. The door was locked and there was a sign that said "ring bell". I waited a good 5minutes before someone popped out of the curtains from the back. She gave me an annoyed look and asked how she could help me. I said I just wanted to look at dresses for my nieces prom. She reluctantly let me in but had to make sure to mention that she normally has times for mother of the bride and proms, and demanded I take my shoes off. I really don't know what the big deal is with shoes. I mean it's a dingy not vary clean store to begin with, if it had been raining or snowing outside I could understand taking off my shoes, but it was a nice day, my shoes weren't dirty. I was taken back and asked if there was a problem, again she glared at me with this annoyed look and she looked down at my shoes and said take your shoes off. At this point I said, no thanks...I'm going. She sarcastically said "okay by" and locked the door behind me. there are many ways this woman could have handled this situation differently. ..there could have been a sign on the door "by appointment only", or she could have greeted me at the door and said "I'm sorry we only do appointments or can you come back later between this and this time. I left the store so mad. I would never recommend this place.