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    Torrid

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    9 years ago

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    Twist Boutique

    Twist Boutique

    (15 reviews)

    I have bought from Twist Boutique online twice. The service has been extraordinary! And they keep…read moregood records so they could find what I liked before. Thanks so much

    First of all, I have been a loyal customer of Twist since I discovered it when I moved to…read moreWisconsin. It has been a 5 year fantastic relationship, so I thought. I bought a pair of black Fenini Overalls. $189.00 price point, for an event last weekend. I was so happy. Cindy was fantastic and was the one that hung them in my dressing room for me to try. I got the overalls out of the bag the day of my event, and I noticed a big stain. it wasn't detectable in the light, but it was there. I messaged Twist. This is where it went south. I received a message that said basically that they weren't stained when I left the store. But to wash the overalls in cold, dry 10 minutes and then hang dry. I did. The stain was obviously a flaw in the fabric. I followed the instructions they gave me and the stain remained. Then the owner Trish called and told me to bring them back and that she herself would remove the stain. she made it very clear that she thought that I was lying. I returned the overalls for her to remove the stain. She couldn't. She said that she called Fenini and that they didn't have the overalls in my size. Trish also told me the owner of Fenini said that she had never seen this and that they weren't shipped to Twist that way. Indicating again that I was a liar. She apologized for all of the inconvenience. She said that she could discount the overalls for me, or give me a refund. I messaged that I would take the refund and anything else that she could offer for all of the inconvenience. I called today and I am getting a refund. Needless to say that I am mourning the loss of the beautiful products and happy, caring salespeople like Cindy. However, that being said, I cannot continue to shop here after the slap in the face from Trish. She indicated that I was a liar. When I worked in retail, the CUSTOMER always came first and was always right. I will stick with my boutique, Maggie and Me, in Michigan. Oh, and for you ladies that can't afford the price of the jewelry at Twist. They have that same jewelry in Waupaca for half the price. Shame on you Trish. I was an incredible customer.

    Furs & Clothing of Distinction - White mink with silver fox

    Furs & Clothing of Distinction

    (10 reviews)

    $$

    I was quite fond of this specialty store and appreciated it until recently. We were treated poorly…read morewhen simply asking about the possibility of a return. We made no demands, just simply made a request. We knew it was a long shot, but figured we would ask. We would have been okay with confirmation of the no return policy, but the owner was nothing but rude and condescending. She went so far as requesting the shirt be tried on and strung us along. She could have politely stated the policy and left it at that. Furthermore, we would have shopped and would have purchased an expensive dress! I have shopped at this store frequently and was well prepared to do so again. I will never again recommend, bring my friends and family here, or myself shop. I had been willing to spend a bit more to shop local, but I refuse to do so when having to endure an arrogant, snooty, sarcastic attitude. It's too bad the owner cannot not accept feedback, becomes defensive, and continues to treat people disrespectfully. Response: my review is as complete as it needs to be. You clearly don't care to understand or improve. As stated, the return was not the issue as we did not expect it. We just thought we would ask. Your rudeness and snooty, condescending behavior was entirely the issue.

    So we came to GreenBay from California to see the game and my wife needed earrings. We came here to…read morehave her wear them and we paid $29.00 as the owner stated she hand made them. Well they did not last one day. They fell apart all by themselves. If your looking for quality things I cannot recommend this store. Good luck and go someplace else UPDATE: 07/27/2022 After my wife spoke with Jill, we were refunded the purchase of the earrings from this establishment. We thank you for standing by your store.

    Chico's

    Chico's

    (3 reviews)

    I visited this Chico's store on January 16, 2026, around 1:30 PM. I give that information because I…read moredid not catch the names of the two women working this day, but assume there is record of who was there. I was first approached by a taller woman with blonde hair, who asked what I needed. I told her I had an event that came up and I was looking for a dress. She told me they did not have any dresses in the store. I said I had found a dress online and was hoping that if they didn't have it in store, I would be able to order it, and maybe get it quicker going through the store. She told me she didn't know anything about that, and then sent me over to the other woman at the counter to get assistance. That lady was very busy opening a box of chocolates, setting them out and eating them. Finally, after a period of time, she walked behind the counter and said what is it you want? I told her that I was looking for the specific dress and was hoping I could order it. I asked her how long it would take to be shipped, I told her that I needed it by Wednesday of the following week. She seemed very put out, and annoyed by my request. She took, and ate another piece of chocolate, and with a mouthful she said "yeah, we tell people it's gonna take like 8 to 10 days to have anything delivered ". I was very off putt. The other woman there told me I should go to either Macy's or White House Black market. I did go to both of those stores. I found a dress that I liked but didn't love and purchased it. Then I decided to just sit down in the lounge area of the mall and go on your website. I ordered the dress, and chose next day delivery. It seems I will have the dress delivered by Tuesday of the week I needed it. I have never had a truly negative experience at any of your stores until today. I do hope the dress is delivered in time, and I'm sure it will be lovely. These two women do not know or understand customer service.

    I've been to many Chico's stores and had a nice experience but the Chico's in Green Bay, WI is…read moreoutstanding. Brenda, the salesperson, was absolutely the best and really worked with me to meet my needs. She went above and beyond to assist me and I left happy and content! I'm from out of town but can't wait to return to this store.

    Rummele’s Jewelers - Exterior view of Rummele's Jewelers from the road.

    Rummele’s Jewelers

    (17 reviews)

    $$$$

    Rummeles Jewelry and "Mr. Rolex" delivered truly best-in-class customer service…read more Growing up in this blue-collar town, I never imagined I would one day own a Rolex. When the time finally came and I was ready to make that investment, there was no question where I was going -- straight to David, the absolute godfather of sourcing unique and hard-to-find models. He exceeded every expectation. From the first conversation to the final handshake, the experience was personal, professional, and memorable. David not only secured my Rolex Sky-Dweller masterpiece, but he also took the time to walk me through every feature with care and precision. The attention to detail and genuine excitement for his clients is unmatched. And yes -- celebrating the moment with a well-earned beer afterward made it even more special. I couldn't be more proud or grateful for the experience. If you're considering a fine timepiece and want white-glove treatment with hometown integrity, Rummeles is the only place to go. Highly recommend.

    Adjustment of Citizen watch band. Helped immediately…read more Very professional/polite. Adjustment done quickly and proficiently. Didn't pressure (soft suggestion only) to make purchase of additional jewelry items....which probably will bring me back to purchase jewelry as holiday gift. Only thing I didn't like was the pawn store...buzz in...vibe front door....this town has no idea what crime is....which unfortunately exaggerates the "needs" to combat the "what if's" of a high end jewelry heist across the street from the POLICE STATION....come on. Keep it classy.

    Torrid - accessories - Updated May 2026

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