Went to The Heel Shoe Fitters store specifically to be fitted for comfortable shoes, as I am…read moredealing with foot and knee issues. Most shoe stores are self-serve and I decided I needed assistance in finding the right fit. Hunter was extremely helpful and spent a lot of time fitting and finding the right shoes for me. And recommended some brands I wasn't aware of. One of the pairs of Xelero shoes ending up being very uncomfortable and I returned that pair several days later. The Xelero was very comfortable and stable. However, one of the shoe's "tongues" was very uncomfortable. It probably would not affect most people, but I have had issues which affect my ability to walk. I returned the Xelero for a different style of the same brand that worked better for my needs. Josh spent a lot of time assisting me finding the right shoe and fit. I am very satisfied with the service and highly recommend The Heel shoe store for anyone, but especially for anyone who has foot, knee or hip issues.

I went to the heel on probably one of their busiest days yesterday! I thought it would take…read moreforever for service and I would be rushed. But to my surprise Bridget was wonderful! She was patient and listened to what my needs were and made it happen! Thank you Bridget, see you for my next pair!

This is the place I come to every time I visit Green Bay to get the best running shoes. The…read morecustomer service is always top-notch, and every employee is incredibly knowledgeable and helpful. I genuinely look forward to stopping by whenever I'm in town. I used to have so many problems with knee pain, but the first time I came in, one of the employees took the time to understand what I needed and recommended the right type of shoes. Since then, I haven't experienced that pain again, which made such a huge difference for me. On my most recent visit, I couldn't decide which shoes would give me the best support. One of the staff members asked me a few questions and quickly guided me to the perfect pair. That level of care and expertise is hard to find. I can always find things here that are nearly impossible to get back home in Honolulu, which makes it even more special. I love this store. Thank you for consistently providing such an amazing experience! Great prices!

Second Rogan's I've ever been to. The other was in Milwaukee and I loved it. For some reason I did…read morenot feel the same way about this one. The staff was nice and available to help. He directed me to the slipper section. I noted the prices seem steep. Well they are very reasonable if you get 2 pairs using their second for 50% off deal. If you are looking for work shoes or boots, look no further, it's almost half of their massive store. So many choices , certainly more than I've ever seen at any shoe store. Limited skate shoes, Nike and Adidas. Lots of Asics, Hoka One, and Saucany. I found shoes I liked but they did not have my size. I ended up not buying anything and will continue my search in the area for a potentially better alternative. PS - appreciate the extremely responsive note from what I presume is the GM or owner. Thanks for that. He said they ship for free. That's nice but I always like to try them on first. It's all good, you have a nice store.

So I've been here a few times now. Tried several different items on the menu. Overall the food is…read moregood or very good. Prices are great...very reasonable. The problem is the bartender who I believe is also the bar manager. He's just not very friendly. I like to be treated with a smile, but he's just not a happy dude. Other bartenders who take over for him have acknowledged this upon discussion. They just roll their shoulders when I mentioned as if they've heard this before. I'll keep going to HP but just not as highly recommended as I might normally make it.

Loved this place. They had what I needed and very cool brands and styles. Will definitely be…read moreback. Best place in Green Bay for a man who wants some nice quality stuff. Tim was an awesome help. Next time I am in town, I will stop by again.

Very pleasant shoe store. Helpful and friendly staff. Great selection and variety of shoes…read more Easy to return or exchange online purchases here.

Visited this DSW location and requested size 7 & 8 right foot DrMarten boot, as only left boot is…read morein the box on floor. The man behind counter stated he could not bring right foot boots out. I asked how would I know what size I need. He stated I would have to buy the boots to get the right foot and if they didn't fit I can return them. what kind of shoe store doesn't let you try on both shoes??? Poor business practice for a SHOE STORE. Will not go to another DSW.

Went to get some steel toe work boots. I only travel to job sites where I need steel toes 3 or 4…read moredays a year, so I don't need high quality, daily wear boots. Red Wings seem to be top of the line for work boots so not sure they are worth the $$ for someone like me. There was some confusion around ANSI vs ASTM standards, but throughout the visit, Maia was super friendly and helpful. When I am in the market for high quality boots, this is where I'm coming. Outstanding customer service. Plenty of parking. Highly recommended.

My son and I went to this store today and it was a great experience from start to finish. The…read moreassociate, Rebecca, really did a great job offering efficient service. She asked a lot of good questions and advised him on how a boot should feel on his feet when he is walking. She also told him how to take care of his boots so they would last longer and all the great guarantees that come with buying Red Wing boots and socks. This is definitely the store to visit if you are ready to invest in good work boots. Thanks, Rebecca for the great service!

I live in Chicago, but was visiting family and decided to stop at Runaway shoes on the suggestion…read moreof my father. Cheaper sales tax for the win! They were pretty busy for a Saturday morning, so I had to wait a few minutes to be helped, although I was acknowledged right away and the sales associate said she'd help me in a minute. I came in with an idea of what shoes I wanted, and told her so. She took a look at the shoes I currently had and explained they were a different type than what I was looking for, at which point I explained those weren't working for me so I wanted to try something. As the store was busy, two of the sales associates 'tag teamed' working with me, which I didn't mind because both were friendly and I didn't have to keep repeating what I was looking for. They both listened as I explained what worked (and didn't) with my current shoes and what I was looking for in new shoes (I'm coming off a tibial stress fracture, so I need cushioning). I ended up getting the BRAND NEW Brooks Levitate, which they told me was first being offered that day (whoop whoop!). They were also understanding when I explained I was from Chicago and, if there was an issue with the shoes, I likely wouldn't be able to bring them back within the period for returns. They were nice enough to put a note in the system to extend that period until I was up next, as long as the shoes were still in good condition. Overall, they were incredibly helpful and offered good advice in picking out a shoe. I never felt rushed (even though they were busy) or pressured to pick the higher end shoe (I came to that conclusion on my own). Even though I don't live in the area, I'd definitely go back there if I had the chance.

So happy with this experience!  I needed a pair of good, comfortable shoes as I got a new job where…read moreI have to stand on my feet a lot.  As much as I love you Chuck Taylors, I need a lot more support. This store is great if you're a new or experienced runner....or like me not a runner.  The sales are friendly, knowledgeable and even saw them handle multiple customers with no problem. The have all kinds of running accessories like socks, shirts, shorts, water bottles....whatever you need they have it. As I walked in, I was immediately greeted by a sales associate.  I told him what I needed, he then had me walk a little bit and stand on something that showed the curve in my foot so he could find the perfect shoe for me.   He brought out several options for me to try, and told me what I should be expecting in a good shoe.  That helped a lot when making my decision. I was there for about 15 minutes and I walked away with a new pair of shoes.  Now I did pay more than I usually would for shoes, but I know I got a good quality of shoes. I hope they will last me for a while.

Very impressed with Famous Footwear! I needed shoes ASAP as the ones I had were hurting my feet so…read morebad I could barely walk. I was very pleased to find shoes here at a great price and they have size 14 in store! That alone is amazing. I can't tell you how hard it is to find size 14 shoes in stores. The staff is very friendly and they are able to help you find any shoes you want that might be in the back or order them and send them to your door. This was my first visit and I know it won't be my last!

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I have never in my entire life had so many problems with a business, let alone trying to obtain…read moreshoes for my special needs son and myself. I have always went to the New Balance Store in Appleton but since this store was close to our home it is why we went there. My husband, son and myself visited on a Saturday in August of this year ( 2018). We went in and my son and myself were both measured. The sales lady appeared incompetent about wide widths and took them over 20 minutes to place 2 simple size order for wide with. The order was then placed and were told it would take around a month or so for our shoes to come in. I get a phone call from a sales woman about 1 week later stating that someone placed the wrong order for my shoes and they did not make my size but they would order several different sizes but this woman was not sure of anything. I told her over the phone that I did not have time to sit there on the phone for 30 minutes debating shoes size and that I would think they should know about shoe size. I went in the store a week after this to get sized once again and the correct order for my shoes, I thought all was fine. I called yesterday ( October 1st) to see where my sons shoes were because it had been since August that we placed his shoe order and to check the status of my shoes. The sales person was utterly clueless. The sales girl said they had no order on file for us even being in the store but there are shoes there but there is no name on them. I am thinking to myself wouldn't a business have a name to an order for product. I asked the sales girl to get into their system and she could enter our name and address and our order would come up. The sales girl told me they have no computers that work. I was so frustrated at this point and told them I would just go to the Appleton store. The sales girl called back and then said, "Oh we have a pair of shoes here but not sure if they are yours or your sons or whose they are?" I told her that I have never in my entire life had experienced such a hassle with getting shoes. I told her we would just go to the Appleton store like I should have because the level of incompetence here is astounding, I wondered how these sales girls even dressed themselves in the morning? So today the phone rings and it is this Vander loop shoes. I asked the girl on the phone if she was a manager, she said she was one of them. I asked her if she wanted to hear customer feedback. She said yes, very rudely!! Then she tried to over talk me, accused me of yelling at her. Extremely unprofessional to say the least. I then again asked her if she wanted to hear from a customer and customer feedback to why I am so frustrated. She then says, "Yes, but accuses me of yelling at her staff." I told her that I am not yelling and would she really want feedback from a customer? She then began to accuse me of yelling at her. I then Yelled at her, "THIS IS YELLING YOU DUMB BITCH!" I slammed the phone up. She then calls me back. I see the caller ID and am like, "Oh now this is harassment." Get this, she calls me back and I answer. I ask her, "What in the world are you doing calling here?" She then said, "I was just calling to tell you I cancelled your order." I told her, "Do not ever call here again, bye bye." I would go bare foot before I ever went to this place of business. Warning for anyone reading this, If you have a special needs child or if you need a special order DO NOT, DO NOT, EVER GO TO THIS STORE! YOU WILL NOT GET HELPED AND THE SALES WOMEN ARE IMCOMPTENT, They make Al Bundy look like a genius!

Bought a pair of Merrill shoes today and they fit perfectly on my very unusual size feet…read more The salesperson was outstanding! Was In and out in 15 minutes. My kind of shopping. Sincerely, Dale

Always enjoy the store. Shop there once a week. Especially enjoy checking out with Liz! Thanks Liz…read morefor your bright smile and expert customer service!

I have my shopping done by Shipt. Everything goes fine. BUT I had…read more gotten a product with a wrong label - I called the store to tell them about it, and was told I would get a coupon for a free replacement. I never did get that coupon - it has been about 8 days ago. I was told by the Manager I would receive it by email that day. Still waiting - but not holding my breath.