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Torres Alexander MD

1.0 (1 review)

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3 years ago

do not go here to be treated. The staff is uneducated and rude. They do not care about patients health.

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Sun N Lake Medical Group - Our Sebring Providers

Sun N Lake Medical Group

3.0(4 reviews)
7.1 mi

I am the grandmother of my daughter baby who goes here but after what happened my daughter is…read morelooking for another pediatrician. Those nurses don't know what they are doing. They almost damaged and life threatening tryimg to give my grand baby only a few months old the wrong shots. wrong vaccines and they acted like they didn't care. no remorse. My daughter spoke up and repeatedly telling them that's the wrong shots and they ignored her. But thank God my daughter told them and made sure he wasn't gonna get those shots. This nursing staff needs to be cleared out for a new staff or this doctor will be losing more than patients coming to see her!

All they care about are the copays here! Dr. Camillo has absolutely no bedside manners whatsoever!…read moreMy 3 month old baby had an emergency over the weekend. Since Sebring has no pediatric hospital I had to go down to Miami to get my baby checked into the emergency room because she had a possible seizure. I left multiple messages for the doctor to call me back with the nurse on call and nobody called me back for an entire week and a half!!!!! Thankfully after 2days in the hospital in observation and running numerous tests, the results were negative Thank God! I called the doctors office and spoke with the front desk who advised me that in order for me to speak with the doctor, I would have to come in. I asked if they had received any of my messages and they advised that they did receive them but in order for me to speak with the doctor I had to go in person. A simple phone call from Dr.Camillo asking how she was doing prior to me coming in for a follow up appointment would have been the professional thing to do. But she refused to call me and required me to come in person. Again, absolutely no bedside manners whatsoever!!!!! We will NEVER go back there again! On top of that, the front desk is VERY unprofessional, whether you're in person or over the phone one of the front desk girls constantly calls you "Babe" .... What is that?! Either call me by my last name, first name or "Mam". But it's extremely unprofessional to be calling patients mothers "Babe"!

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Sun N Lake Medical Group - Our Sebring team

Our Sebring team

Sun N Lake Medical Group - Sun N Lake Medical Group Staff - Come see us soon!

Sun N Lake Medical Group Staff - Come see us soon!

Sun N Lake Medical Group

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J Agustin Lacson, MD - Very nice reception room in a remodeled building!

J Agustin Lacson, MD

4.5(2 reviews)
7.7 mi

My Primary recommended this practice to manage a long-term condition I have, and I respect his…read moreopinion. I perused the Internet and liked what I read. I surveyed my friends and associates and was pleased. I touched base with my insurance carriers and no problem, so it was a go. Online Presence- Up and running but a little behind the times. They have a website but no patient portal. There is a link to make an appointment but all it does is generate a call to the staff. It's time for an update! Arriving- Thy are on the southbound frontage road of US Route 27 between Avon Park and Sebring. There are several turn offs before and after them. Just query your GPS. Parking is no problem. Front of the Office- Always a big deal in a medical practice. The physical part is just fine. The reception area and treatment rooms are clean and mostly comfortable. See my pictures. The staff is better than just fine. Everybody I touched was great! The Appointment- I was able to get an appointment within a week which was great. I showed up a little early and was in a treatment room before my appointment time. Soo far, so good. Unfortunately, I sat there for almost 45 minutes with no contact from anyone! Not a good way to make a first impression! The Md- First impressions were very favorable. He knew how to listen, which is so important! His questions were organized and on point. He spent about 45 minutes with me which I appreciated. I walked out feeling good about my choice. Conclusion- A solid choice! That 45-minute wait hurt but he made up for it with quality time. I'm going with 4 stars for now!

Dr. Lacson was available very soon after hurricane Irma, My mother was desperately sick and…read moreneeded to be hospitalized. Somehow the emergency room we visited the same day was satisfied to hand her a bottle of general antibiotics and send her home. I am convinced that she would have died had he not seen her that day and had her admitted at once. He is an altruistic doctor who is skilled and compassionate. I am grateful to him that my mother is not only still here but well. I have heard several people speak of him in glowing terms. now i understand why.

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J Agustin Lacson, MD - Individual practice in a very nice building with great parking!

Individual practice in a very nice building with great parking!

J Agustin Lacson, MD - Spotless but the chairs are uncomfortable!

Spotless but the chairs are uncomfortable!

J Agustin Lacson, MD

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Torres Alexander MD - internalmed - Updated May 2026

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