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    Torque Auto Service Center

    5.0 (1 review)
    Open • 8:00 am - 4:00 pm

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    Services - Torque Auto Service Center

    Auto brake repair

    Auto engine repair

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    O'Connor Automotive

    O'Connor Automotive

    (9 reviews)

    My reason to smile today! I guess you really don't need a reason but, yesterday I made an…read moreappointment for this morning at 7:30 at Monroe mufflers in Penfield to get my car inspected. I walked in two minutes early, and Melody the desk was very taken back and told me that she was not open in a very rough attitude. I proceeded to tell her that I had an appointment in two minutes that I made online. She told me that there was no appointments for me at 7:30 but she doesn't have anyone that comes in until 9 o'clock that even remotely able to help me. That was not her problem that it was corporate's problem and tough luck. I mean there was a bit of words exchanged, and I tried to stay as quiet as I could, but I ended up leaving and going to O'Connor Automotive in Palmyra, New York. If you are looking to get your inspection done, we're looking to get work done the service. Here was excellent. Not saying that he can take people at the drop of a hat, but in my case he did he was very accommodating, very polite didn't try to sell me anything extra or do anything down. Just wanted to send good luck, and business his way! https://www.oconnorautomotiverepairs.com/ 605 E Main St Palmyra, NY 14522 United States 1 (315) 597-9797

    I took my car to change the tires and the oil you solved it by the mechanic said you would I would…read moreI gave my vote of confidence to him yes he changed the tires but didn't change the oil I paid for the oil change and the tires I made a big trip my car started to give a problem on the road translating the engine melted due to lack of oil change when I went to question he said it was my fault for not having checked whether or not he had made the exchange I offered that we pay half each and he did not assume so I leave here my indignation for the lack of honesty of the owner if someone is proof I have and the report of the other mechanic that the vehicle was not done the work ordered and paid

    James Ford

    James Ford

    (16 reviews)

    At first, I thought they were just unorganized but now, I understand that they use fraudulent and…read moredirty practices. They make promises that they do not intend to keep in order to get you into a car. I signed paperwork that explained that they will pay the remainder of my lease so that I can get into the Ford sooner. They never paid that. I have the paperwork still but they claim that the contract only covered a "disposal fee" that was less than 1/3 of what was left on the lease. These were the major issues I had with this rotten company: 1) They agreed to pay the remainder of my lease and I have Toyota calling me daily asking for that money that James Ford never sent them. I've contacted the sales person 4 times, the Title Clerk 3 times, the General Manager 2 times, and the finance office 2 times. 3 weeks later, I finally heard back from the sales person telling me that he can't help me and from the GM telling me that they can't deliver on their promise. 2) I got a notice from DMV for lapse of insurance (WHICH I NEVER HAVE HAD) because James Ford never sent in my proof when THEY offered to take care of everything. 3) The Sync doesn't work in my vehicle that they sold me. I tried several times to get them to look at it and fix it and I am either ignored or sent away when I show up. I only bought this vehicle 1 month ago and I can honestly say that I have never had a worse car buying experience.

    James Ford ... best place to buy . Fast simple and great selection . Doug and Loiue the managers…read moreget involved upfront , no running back and fourth. Great experience

    Torque Auto Service Center - autorepair - Updated September 2026

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