Best tour and experience. We did the Cave TUBBING tour. It was a great and unique experience. Edwin…read morewas an amazing tour guide. He took his time to explain so much about the fauna and history of the place. We had a 7yr old with us and he was so patience with her. And let the teenager explore. We had so much fun and freedom in this tour. We were the only tour in the river. Definitely the extra-drive to get in Utuado vs. other similar tours in Arecibo.

It was an amazing tour! There were only 8 people on our tour and we didn't run into anyone else…read more.. we had the place to ourselves, which was very welcome after the crowds on other tours. Edwin was everything you would want in a tour guide, funny, helpful, knowledgeable! The tour included just the right level of adventure... the bridge was beautiful and exciting and the cave was dark but still visible. A great time for my entire family of 8 to 50 year olds!

Yunque Ziplining was all-around one of my favorite experiences ever. We were greeted by the super…read morefriendly and fun guides, Lori and Lisa (sorry if I spelled your names wrong). They made the journey a lot of fun! After we had followed Lori to the meeting place, we were put into our harnesses and given a very short safety speech. Then the trip began. We had a blast going down the zip lines and looking at the local plants and animals. We even got to see a tarantula and eat a termite! The view from the last zip line is breathtaking. I would definitely do it again and I recommend this experience to anyone!

SPECTACULAR!!! For ALL ages and athletic abilities. There were super small kids and Seniors in our…read moregroup - and no one had issues. Safety was #1 concern and every guide hit the mark. Minimal hike that was even more enjoyable with the guides giving animal and plant lessons whilst walking. My 14 year old had a blast - as did the rest of us!! Will 100% be going back and enjoying the views. STUNNING was an understatement. (Our all female team guides were THE BEST!!! Truly knowledgeable + really fun)

We had such a great experience! They helped my younger kids were were nervous and kept us all…read moresafe. We loved going through the jungle and over the river. I felt they were very efficient so we were not waiting long in between. It was a great option for me and my kids ages 16, 14, 11, 8. More affordable than others nearby for great value! They were so good to us. Highly recommend.

I've done a lot of zip lines in my day and while the rainforest is incredible and priceless I…read morethought this is very expensive for the amount of time in the challenge you get on the zip lines. The staff was very grouchy. I watched the staff yell at a little nine-year-old girl And didn't think I got much bang for my book wasn't even offered a cup of water after sweating I think there's some growth for this place to be had all the person at the register was interested in was my money which cost us over $100 a person on the zip line and the zip line staff There was about six or seven young men, and only one of them was friendly and literally watched one of them badger, a little girl, not once but twice without her parents knowledge, and I thought that was just a little unprofessional views were great challenge was low and overpriced could improve on the customer service and the delivery of water after being on the zip lines or something along the trail It's hot you're sweaty and there ain't nothing in sight. Would've liked a little more personalized attention to the family when you're paying over $100 a person but I recommend and say this is the best one in town probably not when all you're interested in is my money and not the delivery of great customer service You have some growth I also had no one help me lock my keys and wallet

This was a great afternoon adventure for my husband and myself. First of all, we have never zip…read morelined, and for our first time out , Alfonso went over all his credentials, training, the reliability of the equipment to reassure us that we would be safe today! Our outing not only included the zip line, but also some hiking, instructions on three micro ecosystems, and swimming in a mineral spring! They included some fresh fruit and drinks, a rustic ch anging room and took LOADS of pictures for us. Thanks Caesar and Alfonso!

I had a beautiful wild experience with La plata. My instructors were very nice and informative…read more Always putting safety first, I felt very comfortable zip-lining and hiking with Alfonzo and George. Can't wait to do it again!!

Great time! Highly recommend it!…read more It was every bit as good as their website and yelp reviews made it look. If you're in PR and physically-fit enough to climb the trails, this is a must-see! I read the other reviews here, but I have some more to add. First of all, our driver was exactly on-time (unlike others who were surprised by early arrivals). Can't beat punctuality! We had to make several stops (obviously, we had purchased the package that included transportation from one of the San Juan hotels). But it wasn't bad and the ride from the beach to the park was 45 minutes, including stops at two other hotels. Once there, you'll get to use the restrooms (bano's) if you want before being directed down to a trailer to sign a waiver and pay (if you didn't bother to pay in advance.) Compared to what I paid for the in-advance-internet price, the walk-up rate was $7/person more. There was some more waiting around before getting fitted for a harness and then some MORE as we waited for a large enough group to assemble before heading down the trail. I really want to stress this part, as there were several older guests in the group and they struggled with the trails. At the beginning, you descend some ragged/un-improved trails down to the first line. There WERE some thin ropes to show you the trail and I guess you could hold them, although I think if you really put your weight on them, the poles would have just fallen over. There were a lot of loose rocks and dirt, but eventually everyone got down the trail to the briefing area. I don't think my mom, or anyone not "sure-of-foot" would have made this descent... There was a briefing given in both Spanish and English and they made the final adjustments to our harnesses (which had been left loose to allow us to hike down the trail). About photos: I REALLY appreciated that they weren't trying to squeeze more money out of us at every turn with compulsory pictures or "add-ons". Hell, they don't even sell souvenirs, so if you're thinking of getting a memento, you can forget about it. So, better bring a camera that is either small enough to go in your (zippered/buttoned) pants pocket, or you had better have one that has a strap to put around your neck. YOU WILL NOT be taking pictures while ziplining!!!!! You MUST wear heavy raw-hide gloves on both hands throughout the trip, although there are someplaces where you can step aside and remove your gloves to snap a picture or quick video. The alternative is a "Go-Pro" or other helmet-mounted camera. The helmets they make you wear have places to connect your Go-Pro straps. DO NOT be like the jackass in front of us who thought he could ignore the safety instructions and take his hands off the harness and line. He immediately flipped upside down and easily could have dropped his equipment or injured himself. Use a helmet-cam or take pictures when safely stopped. 'nuf said! As mentioned in other reviews, there is NO PLACE to securely store your valuables, so don't bring any! If you don't have a zippered pocket or pouch that you can put around your neck, just leave stuff at home/hotel/car. And now the staff: They couldn't have been any nicer! What a great group of young people. There is staff at EVERY point in your journey. There's at least one person (highly trained) at EVERY platform, at the beginning and the end. And of course, back at the base station to help you with your equipment. Most are completely bi-lingual, but a few aren't fluent enough to carry-on a casual conversation. Even those folks spoke enough English to guide you thru safety procedures or changing from one line to another. Seriously, nothing but praise for these men and women. They were great. We put a $20 in the tip-box to thank them. Bottom line, we've ridden a number of (much) smaller ziplines, but nothing like this. 8 lines!!!! Awesome views, easy procedures, friendly staff! Loved it! We would do this again on a future trip.

This was an awesome experience! It was our first time to Puerto Rico and first time ever zip…read morelining. We booked through Sam, who was great! He was super accommodating and kind. He picked us & another couple up at the hotel and the trip was about 20-25 min to get there. He even met our Beyonce playlist requests :) haha! There were 8 lines and the staff was great. I think this is a good spot for first timers. It's not overwhelming, but still high up with beautiful views. It was also cool because we stopped at a butterfly/tropical bird garden on our way before we hiked down (only 10 min hike) to the zip lines. We got some beautiful pictures. After we were done Sam recommended a great authentic little food stand that we stopped at on the way back to the hotel. It was so good! Overall, it was worth every penny. Manuel was also awesome, but so was all of the staff that helped really. They really put us at ease and were great with safety. A 9 year old girl was even in our big group and was totally fine. Had a great time!

Tour guides met us at the cruise terminal and led us out of the terminal then down a sidewalk a…read moreways before we got to a small bus. While on the moving bus on bumpy roads, we were asked to fill out waivers. After about 30 minutes we arrived a Hacienda Campos. We walked up a hill to a restaurant where we were asked to wait. I had been worried about the 230lb weight limit as I was just under it before leaving, but I had also been on a cruise ship enjoying all sorts of wonderful food for 6 days at that point. I had no reason to worry, as unlike other zipline companies, this one did not weigh us. We sat in the restaurant and bar area for a while and it was suggested we purchase their small cans of bug spray for $13.50 if we did not have our own. I'm glad I didn't, as the bugs did not bother me at all while we were there. After 30 minutes of just sitting, they finally took us to get harnesses. We later learned the delay was caused due to the staff determining 4 of the people who came on the tour were "too old" to participate and had to issue them refunds. Odd they waited until after we arrived to decide that, as the cruise line knows your age when you buy the tickets, and a representative from the company met us at the cruise port and let the people on the bus. The only option they had after getting a refund was to sit in the restaurant till the bus took everyone back to the ship. The ziplines were fun, you do have to do a fair amount of hiking between the locations, which is nice. They also have helmets with GoPro mounts screwed on to them, not just with adhesive. Anyone who brought backpacks had to bring them along on the ziplines. There were lockers in the restaurant area, but we were not told about them and did not see them till we were done. After the tour, we were told we had some time to eat and drink at the bar before the bus came, but they did not tell us how long. Several people ordered food, some got it but others were still waiting when we were told the bus was ready. Turned out the lady making food had gone off to walk her dog, so several people had to rush to eat as well as eat on the bus. The actual zipline part was fun, but the time management before and after was not the best.

This was a great adventure!! I am 53 and have never liked heights. My daughter really wanted me…read moreto go with her so of course I agreed to try it. Our guides were Alex, Jean, Jenny & Miguel. They were funny, entertaining, and always made sure we were safe. I was not expecting rope ladders but was even able to do that. It was hot and had just rained so super slippery. We saw iguanas just chilling out.

One of the Largest Zip line in North America…read more Full disclosure -- it was my friend who actually had the adventurous experience on the zip line. They had people zip lining Superman style (flat on their belly), people on a bike on a unique bike zip line and a lot of other zip line opportunities. If you buy the full 5-zip line experience, that's the best bang for your money, climbing and walking is required to get to the top of one of the zip line towers (I couldn't do it with a bad foot). They also had a small cafe for snacks in a lodge-style building, which offered an excellent vantage point to view the zip lining. A full sit down restaurant is located at the very top of the building, the food was tasty and good, the drinks were tropical and refreshing. We were fortunate to have rented a car, so we drove to this location, which was not in the capital city, centrally located. You'll have to arrange transportation to this adventure park, or rent lodging somewhere close by, for a tranquil relaxing mountain retreat. Hope this help you to have the adventure of your life.

My only upsetting experience here was that i paid the money to receive my videos from riding the…read moremonster and i never received them or got an email back. besides that it was still a great time and i would recommend! maybe just skip purchasing the videos!

My sisters and I had an amazing time and Aj was such a patient and understand your guide. He was so…read moreinformative and provided us with a personal tour and educational information on the lagoon. I thought it was great. Thank you so much.

It was a fun trip! Super outgoing adventurous staff! They were all kind and made sure we were all…read moresafe! It's a fun kayak ride through the mangroves! Quite the adventure! Didn't see the glowing like we wished but it was a full moon so it's to be expected I guess. But all in all it was fun adventure! Make sure to bring dry clothes or a towel lol your bum will be soaked when sitting! Wear water shoes or flip flops and PACK BUY REPELLENT! Skeeters will getcha if you don't