I rarely write negative reviews, but my experience with Toronto CityPASS® was so poor that I feel obligated to warn others. My group bought the Toronto CityPASS® hoping for a smooth, enjoyable experience -- but it turned into one of the worst travel hassles I've had. We planned to use City Cruises Toronto, only to be turned away by the boat captain at the dock after initially being told we could board. There was no explanation -- just public embarrassment and wasted time. We spent extra money on Ubers to get to and from the cruise, only to be left stranded. I called CityPASS® customer service immediately, and their representative specifically advised us not to use the final attraction on our pass so we could request a refund. We did exactly what they told us to do in good faith. Despite this, CityPASS® only refunded $16.99 -- the portion for the cruise -- and refused to honor a refund for the unused ticket they explicitly told us to skip. So not only did we lose money, but our time and vacation plans were completely disrupted. Their refund policy clearly states unused tickets are fully refundable within 365 days, but apparently, they don't stand by this when it actually matters. Customer service was polite but ultimately unhelpful -- just copy-pasted responses with no real effort to resolve the issue fairly. I won't use CityPASS® again, and I'd caution other travelers to think twice -- especially if you want a company that will stand by its policies and treat customers respectfully when plans go wrong through no fault of your own. read more

It's not worth it; they used to have discounts for them, but not anymore. It is $150 per person, and they say you save 38% which is BS who has time, energy, and wants to go to 6 busy places in the span of one week. read more

went to New York, purchased the 3c pass. I can't say you will save money because I truly didnt compare prices but what I can say is the convenience of just choosing the activities you wanna do whenever you want and having the ticket there instantly is a blessing and I will be coming back to CityPASS on my next trip read more

The one I didn't chose was the castle so here are my thoughts on the other things, the cn tower was very boring since I'm scared of heights so I can't do the edge walk and the skywalk was very small, the museum was a little better because I liked the dinosaurs, the science center was very fun, there were a lot of things there, the zoo was very epic because we saw some cute animals and the cruise was amazing read more

I strongly recommend this pass if visiting Toronto. You would need to visit at least 3 of the sights in order for the pass to be worth it and we managed to get in 4 in two days, although the pass is good for 9. It was great to avoid all the ticket lines and walk right in! The added convenience makes it an even better deal. read more

Best way to see five attractions in Toronto Canada at a discounted price. The booklet of tickets costs a mere $52.08 US dollars for adults and $33.37 for children between 4-12 years old. The five attractions you can visit in nine days include: 1. CN Tower 2. Royal Ontario Museum 3. Casa Loma 4. Toronto Zoo 5. Pacific Science Centre I bought the pass online and printed the voucher which you then exchange for the ticket booklet at the first attraction you visit. If you calculate the regular price of admissions for each place you're saving about 45% in ticket price and you get to bypass the ticket lines once you get your booklet. On my recent trip to Toronto, I mapped all the attractions out and started with Casa Loma first, then took the subway to the Royal Ontario Museum, and then we made our way to the CN Tower. The following day we drove all the way out to the Toronto Zoo late in the day, but didn't end up making it to the Pacific Science Center since it was closed by the time we were done with the zoo. You get nine consecutive days to use the pass, but I ended up cramming everything into two days. Definitely buy this pass if you want to see all the popular attractions around Toronto at a discounted price. You can also buy the pass at any of the box offices that are included in the pass. read more

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It's a fantastic deal! We found it to be very affordable and it really made the trip to Toronto great!

If you're looking to do popular tourist attractions, consider CityPass as an alternative to visit 4 attractions. I believe they used to have 5 attractions, but now, it is now only allowing you to choose 1 of 2 for the fourth attraction (Science center or Zoo). As far as the other attractions go, I really enjoyed 2 of them (CN Tower, and Museum of Modern Arts). The attraction selection isn't the best I've experienced vs. the GoCard, which also allows you to select from premium attractions. It's too bad they don't have that offered in Toronto. Pros: You can skip the ticket lines if you download the app or save the QR code in your email. This is a huge plus as you'll be saving time waiting. There are 9 days for you to use the pass once you initiate it on your first visit so there is plenty of time to strategically plan out your itinerary. Cons: The selection of the attractions aren't that amazing. I really would have like to visit the Hockey center or watch a Bluejays baseball game. You can't re-enter on the same day either. read more

We came to Toronto and bought the CityPASS at the 1st site (CN Tower). They made it convenient so that we can buy it at any of the 5 attractions which are those that we want to go. It's especially important for people staying longer than us since the limit is 9 days expiration from your 1st attraction. We only needed to go to 3 sites for it to be worth the price but we went to 4 sites. I'm very satisfied with the purchase. read more

Toronto CityPASS - Ticket Sales Near Me

A complete scam. DO NOT PURCHASE. I bought 2 passes and only attended one. The other attractions were fully booked and an event was happening for the Riley's Aquarium. We thought, no problem we'll go another day, only problem is CityPASS hid the fact that you have to use the tickets within 9 days so when we rescheduled our visit, it was too late. Never again! read more

We only went to CN Tower (go early), Royal Ontario Museum (very good), and the aquarium (the shark and turtle tank makes it worth it). Understand that the zoo is almost 2 hours by subway from downtown. We did not realize that when we bought the CityPass. Was not interested in Casa Loma/castle. Surprised that the Art Gallery of Ontario (very good) was not included- or at least eliminate the castle/Casa Loma. So, we probably overpaid. read more

The CityPass is an amazing option to visit top Toronto attractions for such a lower price. I am in Canada for a long time but never tried CityPass because of 9 days validity limitation which seems illogical to me. I missed 1 out of 5 because I couldn't manage on two weekends, it is not possible. So it is almost the same price for me. Few things were closed at one place but we had to go because of 9 days validity. 1 star for the heavy discount on the ticket prices. read more

They don't give you refund even you used 1 ticket from 5. Don't waste your time on this piece of sh.. They don't care about your life situations, they just want money for no service. read more

The best way to do touristy things is getting a CityPass. I think it's especially great for families. The CityPass booklet includes the CN Tower, Ripley's Aquarium of Canada, Casa Loma, Royal Ontario Museum, and Toronto Zoo or Ontario Science Centre. I didn't go to the zoo or science center though, as I had no interest and they were out of the way. read more

be very careful if you are planning a group trip. we spent hours developing an itinerary for a group trip only to find that anyone who purchased after feb 28 would have different attractions they could visit. half of our group had tickets for one group of attractions and the other half would have to pay full admission to the aquarium on top of their city pass. not to mention if you visit in April you cannot use the city tours attraction... but you still won't be offered the aquarium. i was offered no solution except "return the tickets you bought" awful customer service. read more

First time using Citypass in one of their cities. Its a pretty good deal unless you are with kids. I hate that you are forced to choose between the Toronto Zoo or the Ontario science center. The kids wanted to do both. If I really had a choice in choosing what I wanted out of the six locations, I would've skipped Casa Loma which we did skip anyways. Other than that, the perk to skip the ticket buying lines was nice but not neccessary during the time frame when we went which was offseason. I would suggest buying the booklets ahead of your trip rather than buying when you get there. which allows you to skip the lines right away. It was somewhat helpful at the aquarium. Just go straight to the where they collect your tickets. No need to go to the front desk. read more

This is a good value for the included attractions. The CN Tower and the aquarium are definitely worth visiting, but Casa Loma is crowded and not very pretty or historically significant except for being owned by a narcissist who went bankrupt. If you don't have kids, the science center is skippable too. read more

Solid purchase if you feel the need to do enough of the tourist-y things to make it worth it, but in our opinion the only must see was (surprisingly) the aquarium. read more

I bought two Toronto CityPasses in person at the CN Tower on 5/16/16. I went to the aquarium the next evening, 5/17/16, when it was supposed to be open. I was told that the aquarium was closed to the public due to a private event. I asked if I could get a partial refund but was told no and that the closure was on the website. I'm not sure if he meant the Citypass or aquarium website. In any event, I don't think the CityPass user should have to be expected to check the website regularly to see if there is a closure. No one told me about any closure when I bought the Citypass. There should be a big asterisk on the Citypass stating that attractions may be closed due to special events. Needless to say, we were greatly inconvenienced on our short stay in Toronto. read more