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    1.4 (1.4k reviews)
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    Stop at Houston & West Street, NYC
    Ebony M.

    TopView has added a stop at Houston & West Street. Which is 4 blocks away from the subway. The nearest attraction is Soho, the Whitney Museum, Meat packing district, Little island which are all a hike from the drop off stop. This hop on hop off tour bus is a money grab for unsuspecting tourists. Not a fan of the men harassing you to buy a tour package. In my opinion tourists can take NYC MTA bus for much less, hop on or hop off without any hassles. If you want a more upscale experience hire a luxury car service to drive you around to all the tourist attractions while you relax. Otherwise walking is a great way to explore the NYC attractions. Take a ferry ride to Staten Island to enjoy the views of the NYC skyline and statue of liberty and not deal with feeling like you are being hustled. Read the reviews before booking the tour.

    How long till next bus I received this message multiple times as I refreshed from 1:50 till 3

    Buses are few and far between, we were stranded midday for over an hour and finally had to spend 51.00 on an Uber to get back to our hotel.

    Misleading and stressful experience - beware I was traveling with my two kids and had only about three hours before heading to the Natural History Museum. A street seller stopped me and insisted that if I bought this ticket, we could "see everything" and that it was a better deal. I told him clearly that I didn't have time. He said it was fine and pushed me to buy. I bought 3 tickets at 3:18 PM -- only to find out the bus would not even leave until after 4 PM. That was never mentioned before the sale. When I asked for a refund, I was sent in circles: call customer service, email a request, wait 48 hours. After waiting, they suddenly said refunds were not allowed. This felt dishonest and extremely frustrating, especially while traveling with children. If the salesperson had told the truth, I would never have purchased. Be very careful with street sales -- ask exact departure times before buying.

    Air conditioning vents not working
    Tisha J.

    We purchased our tickets and boarded the first bus, only to discover there is no air-conditioning on any of your buses. In the middle of summer, with hot and humid weather, this is unacceptable. We request a full refund, as the ride was extremely uncomfortable and the driver showed no concern for passenger well-being. There are air conditioning vents that clearly are not working or being kept up... Another passenger asked the driver to open the windows, and he responded that they do not open. To make matters worse, another passenger hit their head on an uneven section while trying to sit down, and the driver remained indifferent. With no ventilation and no safety consideration, this is not only poor customer service but also a serious safety issue.

    Smug face knowing he's wrong, arguing with customers.

    Employee was extremely rude, I went to ask a question about what to do if we purchased tickets online. The employee got extremely angry and told us to get in the back of the line. When trying to explain we've never been here before he continued to express his frustration calling us names and arguing with my family. Later after standing in line we saw the same employee get physical with an older gentleman and another separate family. I don't believe this individual should be in customer service if he lacks the decency of simply answering a question. The way he was pushing elders around and picking fights with customers is not a way we wanted to support the business. We have reached out to customer service several times but with no response. I would not recommend taking any of your loved ones to this unacceptable and unprofessional service. Take your money to another bus charter.

    The Manhattan bridge

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    3 months ago

    Total scam. Scam. Buses were not running on time like they said they would. It was a total nightmare. I would never ever do this again.

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    TopView Reviews in Other Languages

    Ask the Community - TopView

    If the bus is full all day and I am never able to get on, can I get a refund for the money I paid for unusable tickets?

    TopView will not refund anyone for anything.

    When can I go back to this experience?

    Shirley, thank you for taking the time to reach out to us. What exactly can I assist you with?

    Is this in the snowny weather?

    Are you asking if the tour runs in snowy weather? If so, I don't know but I'd avoid using this bus tour company. They over sell tickets and don't have enough buses. There are no refunds so if that happens to you and you've been waiting 3+ hours to… Read more

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    Review Highlights - TopView

    We saw a lot of Manhattan from the bus and we could get on and off as we pleased.

    Mentioned in 31 reviews

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    Big Bus Tour - New York

    2.3(849 reviews)
    0.4 miKoreatown, Midtown East

    We took the Big Bus night tour and had an amazing experience! Sitting on the top deck was perfect…read morefor seeing all the city lights and landmarks. I'd recommend arriving earlier than we did (we showed up about 10 minutes before departure) because seats fill quickly, and it can be tough for groups to sit together. The pickup spot is conveniently located right in front of the M&M's Store in Times Square. Our guide, Aaron, and driver, Sergio, made the tour outstanding. Aaron shared great stories and fun facts about the city, and Sergio's driving was excellent -- smooth, safe, and timed perfectly so we could get great photos. We left feeling like we got a true taste of New York at night. Definitely worth it, especially with Aaron and Sergio leading the way!

    I always use the big bus tour group when I come to NYC with teenagers. The customer service is…read moregreat-- as we are checking in between 18 and 25 people. it's an easy way for us to travel around the city and let them separate off into some smaller groups but not get worried they don't know how to get back to the meet up. The open top is a great way to see the buildings especially when it's your first time to the city. The recorded running commentary is informative and witty. This year we again did one day on the red route and one day the blue route. Great experience- especially Denise and Wanda!

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    Small Bus Tours NYC

    Small Bus Tours NYC

    4.9(85 reviews)
    5.4 miJackson Heights

    My husband and I love learning about history. Tour guide, Franky and Guy, are the original New…read moreYorker. "Youse guys." The stories the can tell about New York is non stop and rich in history. I used to think New York was a dirty and scary place as it is depicted in the news and movies. Boy, was I wrong. Very wrong. Thank you Small Bus Tours NYC Franky and Guy for opening my eyes and giving me a new appreciation of New York. They're worth the money. Trust me!

    Great tour!!! The…read moreonly hiccup was the bus was unmarked and not parked in front of McDonalds as described on the website/email instructions. I had just explained to my son the importance of arriving early because arriving on time makes you late(he wondered why we left the hotel early though we were only a couple of blocks away from McDonalds.) The unmarked bus was parked across the street in front of the Paramount building. We were in line for a different tour who was parked in front McDonalds who informed us that we were in line for the wrong tour and pointed to the unmarked bus. We still arrived on time. I then explained to my son that situations like this is why you arrive early. I had a ton of missed calls and was contacted by email but a sign of some sort would've helped(a magnetic sign on the driver and passenger doors, or a foldable sign that can be transported on the bus) as I noticed the bus from across the street(the same side as Applebees and Ellen's Stardust Diner) but had no way of identifying it.

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    Small Bus Tours NYC - Grand central terminal

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    Small Bus Tours NYC - Manhattan

    Small Bus Tours NYC

    4.9(14 reviews)
    0.8 miMidtown West

    We were taking our kids to NYC for the first time on a quick weekend trip and wanted to do a…read moresightseeing tour so they could see a lot of famous landmarks from across the city in the short amount of time we had available. I researched various options and saw the many positive reviews for this company. After reading their itinerary and how they cover both uptown and downtown landmarks as well as a boat ride past the Statue of Liberty, we were sold and booked immediately. The day of our tour, we arrived at our meeting location that was outside of McDonald's. I knew from reading other reviews that we would be looking for a small unmarked van. We walked up to the driver and gave our name, he was able to check us in before I could even pull up our digital tickets. Our tour was small, a total of 10 people, plus our guide, Bryant, our driver, and their "supervisor" This was exactly what we were looking for; personalized service, access to many different points of interest, a knowledgeable guide who shared a lot of information with us and who had an awesome personality which made the tour very fun for everyone. This was by far the best sightseeing tour in NYC, don't get roped into the hop on hop off big bus tours, they simply don't compare.

    This tour has a lot going for it. So here's a list of the pluses and minuses…read more - There's only 24 people so it's very intimate. Our bus held 42 people so you aren't crowded either. - Our guide Bryant was extremely knowledgeable, funny and made our tour very special. - In 6 hours we covered most of Manhattan with a few walking opportunities. - We really got a great feel for the neighborhoods and what sets them apart. - Our Staten Island Ferry experience was outstanding. - There is some walking required. Our step counter registered around 5300 steps. - The bus was hot. We had to ask the driver every time we got on to turn on the A/C.

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    Small Bus Tours NYC - World Trade Center and 9/11 Memorial

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    The Ride

    The Ride

    3.6(284 reviews)
    0.7 miMidtown West, Hell's Kitchen

    From a Native NYer's POV--…read more It's been cold in NY! And it just so happens that my cousins have birthdays the first week of December. In order to make their day special, I wanted to take them on a tour of New York City. As a local, I would normally do a walking tour, but when the temperatures hit below, freezing, my Floridian cousins could not handle the cold. OK, I admit it. I couldn't handle it well either. So I was looking for an experience that would give me the tour. I wanted to share with them, but better than a hop on hop off bus. That's when I found The Ride! Honestly, the experience was exceptional! You get on the bus and you sit sideways to see the incredible cityscape of New York around you. We went around Times Square, radio city, Rockefeller Center, Bryant Park, and the very bottom of Central Park. When you experience The Ride, you have two tour guides on the bus who tell you some facts about the city in a very funny and interesting way. The bus itself also gives you facts, because "The Ride" bus also has a personality of its own. My cousins had no idea we were doing this, and they absolutely loved it . Because it was called the holiday ride, we also saw some surprises along the way, including dancers, actors, and Freestyle rappers! It really made it feel like a true New York City Disney World attraction. You also can't control what you see on the street, so sometimes people wave at you just to wave and sometimes people make interesting gestures at you lol . Overall, as far as tourism goes for New York City , 10/10, 5 stars, and that's coming from a local born and raised. This was an awesome experience to bring my family to.

    Based on the great reviews, I decided to book The Ride for my family during my children's first…read morevisit to NYC. Unfortunately, I was very underwhelmed. One of the street performers was a fantastic singer, but the rest were honestly a waste of time -- poor singing and awkward acting. It's far too expensive for what you get. That said, if you're celebrating a special occasion, it might be worth considering. They went out of their way to make a woman celebrating her birthday feel special, with repeated shoutouts from the performers.

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    The Ride - Backrow is the best tbh

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    Hop On Hop Off Tours

    Hop On Hop Off Tours

    1.0(1 review)
    0.4 miMidtown West

    I had about an hour left in the evening when I spoke with the agent. I asked him exactly when they…read morewere going to leave when they approached me about buying a seat on the bus tour. He said "right now" and that the tour would take an hour. Well, we sat on the bus 65 minutes and they still didn't leave. These guys insist on filling the bus before they take off so what they told me was garbage. Don't take one of these tours unless you have plenty of time to waste waiting for them to fill every seat. Very misleading. By this time it was 10:20pm. We left told the driver before he left l that it was too late for us and we wanted our money back. He said that I needed to take that up with the ticket agent. We exited the bus and found the person who took our payment and told us the bus was leaving right away. He said that he could do nothing more than put us on the next bus. He refused to reverse the charge and said "just ask your bank to take care of it".

    From the owner: Hop On Hop Off Tours LLC is your gateway to exploring the iconic sights and hidden gems of New York…read moreCity in the most flexible and immersive way possible. As a premier sightseeing company, we offer a seamless and exciting experience, allowing you to hop on and off our comfortable buses at any of the city's must-see attractions. Whether you're admiring the towering Empire State Building, strolling through the lush greenery of Central Park or snapping photos of the *Statue of Liberty, our tours provide the perfect blend of convenience and adventure. Our routes are designed to give you the freedom to explore at your own pace, offering an in-depth, guided journey through the city's most dynamic neighborhoods. With live commentary and stunning panoramic views, Hop On Hop Off Tours LLCconnects you to New York's vibrant culture, history, and landmarks like no other. Whether you're a first-time visitor or a New York enthusiast, we ensure every ride is more than just a tour—it's a journey through the heart of the city.

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    Sex and the City Bus Tour

    Sex and the City Bus Tour

    4.6(36 reviews)
    0.8 miMidtown East, Midtown West

    This was good. We went here for my 24th birthday party years ago. I had seen each TV show one time,…read moreand knew only some of the trivia. I liked the places like Tao for Cosmos.

    This tour was really well done. My friend and I LOVED it. We got priority boarding/seating for…read moreswitching to a different time and it was awesome. First on the bus and picked the front seats. We met outside the Pulitzer Fountain. We arrived early so we were there before the bus and the "blue umbrella" you are suppose to watch out for, so at first we weren't sure that we were in the right spot. It was a large white/grey bus and very comfortable. We found that even though it was quite a large group, everyone was very courteous and respectful which made the whole thing very pleasant. The tour took about 3.5 hours and I loved every second. It is mostly driving through NYC and discussing the locations and scenes that were filmed there. They then show clips either before or (mostly) after you drive past the location. It was great. There are three locations you get out of the bus for and they include: The Sex Shop: Least favorite of the drop off locations. Two buses pulled up at the same time and though we were the first ones inside, it filled up so fast to the point of just being stupid. Carrie Bradshaw's Apartment: Well organized. We came up to it in a line and the tour guide took your groups pictures in front. Magnolia's was too busy on a Saturday to have time to pick something up (they apparently move fairly slow), but from what I understand, on less busy days, people are able to get some treats. Steve/Aidan's Bar: $10 cosmopolitans! This space is GORGEOUS. I would love to come back. There is a cosmo station where they have a dedicated person serving the cosmos to the bus tour. I don't usually like cosmos but these tasted like delicious boozy pink lemonade. My friend and I were only here for the day, but there are multiple restaurants, bars and bakeries that were featured on the show that I would love to go back to on my own. They give you a list after the tour which will be helpful for next time. The tour ends at the HBO store. The store is nice but mostly Game of Thrones merchandise. I ALMOST bought the DVD series of Sex and the City because I desperately wanted to binge watch it, but I didn't. Thank God! It was $88 at the store and $50 via Amazon Prime.

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    NY Iconic Tours

    NY Iconic Tours

    1.5(37 reviews)
    0.4 miTheater District, Midtown West

    I bought a tour with Groupon. So it was affordable. Nice ride on the top of the bus which was…read moremostly empty. They gave us headphones to listen to pre-recorded tour narration. The idea is great - there were multiple languages on the screen. But most of them didn't work. Mine had English coming on one side and Chinese on the other lol. It was also delayed. They recheck your tickets at the boat. Have your hats on and lots of sunscreen!

    DO NOT WASTE YOUR MONEY WITH THEM! You have been warned! They don't care about lying to you, making…read moreyou wait 5 times what they quote you, or even if the tour bus is working properly. The only thing they care about is getting your money and running away to make sure you can't get it back. They quoted us 15 min for tour to start, we waited over an hour on the top level of a bus in blistering heat (and this was a night tour!) They made us switch buses because they said the first one wasn't working. Then, they sent us off in another bus that didn't have a working automated tour system- and that's all they do. They do NOT have any real tour guides because any normal company would've sent a live tour guide with us when we'd already been on 2 non-working buses. Then, they'll allow their employees to ride up top with paying guests- I wouldn't care except he decided to blast his highly inappropriate music (there were kids on the tour including mine) which we had to listen to because the tour system wasn't working. I asked him to fix it and he didn't even realize it was broken. He ran down to the driver and came back up saying they were working on it. Then, I called the co number and was promised they were working with the driver to fix it for us. When I called again (because it wasn't fixed) they ignored our calls. We were with this sh**ty company for more than 2 hours and all we did was sit for an hour then drive around the crappiest parts of NYC and stare. If I wanted to drive in a bus around the city and stare at trash, I could've taken public transportation. I'm so bummed because I've been before and had wonderful tours but this was my boys' first time. They think NYC was the worst part of our trip. And, that is what this tour company does. Takes one of the best places in the world and ruins it for first timers- makes them think all New Yorkers don't care and the only thing to see is dark streets, trash piled everywhere and one a couple of pretty bridges. My kids literally asked me to stay in Jersey the last part of our stay there. Don't let these idiots ruin NYC for you. If you see the Iconic tour guys trying to sell you tix on the streets, run away! Don't buy this crap on Groupon either (like I did).

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    Central Park Pedicab Tours - Alice in wonderland | Pedicab Tours - Stop

    Central Park Pedicab Tours

    4.2(26 reviews)
    0.8 miMidtown West

    It was a bitterly cold day in February in Central Park. Having lived in and around NYC for a good…read morepart of my life. While living there, we never really did anything touristy. We took a short trip to NYC and extended it a few days so we could do just that - play tourist. A Pedicab ride around the park was on my wife's bucket list. I relented, even though I wouldn't say I liked the cold. We found a friendly, enthusiastic driver who explained our options. We selected the one that was right for us, paid, and the ride began. Was the driver knowledgeable? He certainly was when it came to pop culture. He knew enough about John Lennon and Yoko Ono to point out their residence in the Manhattan. He showed us where various films were made, where stars performed, this or that actor's favorite part of the park, etc. When it came to history, which we know a great deal about, his facts weren't always correct, which was a bit troublesome. When we realized we knew more about the park's history than our guide, we were happy with the pop culture and left it at that. I'm sure the caliber of the driver varies from one to the next. I will say he was pleasant and kind. When we entered the cab, he gave us a warm, heated blanket. (Although the cold cut right through it.) Seriously, I would never have chosen to do this on my own. But we did have a good time and got to see things we hadn't seen before. Expensive, but it was worth every penny.

    Be careful of this business. On December 25th, 2023, me and my son had 2 hours tour. Our driver was…read morelate 10 min but it's ok. The young boy came and picked us up. Showed us around Central Park. Was actually nice. Spoke Russian because he said he was from Tajikistan. He offered to take us around Manhattan in the evening and we agreed. He showed us good places . Several weeks passed and he send horrible messages to me! Threatening messages!!!! I am a proud Jew and he knew that. Please, before trusting the business and being nice be aware of who you are trusting! This is scary!

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Book Online Avail. 24/7
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    Central Park Pedicab Tours Book Online Avail. 24/7 #officialnycpedicabs

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    TopView - bustours - Updated May 2026

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