The stress of putting together a kid's birthday party was resolved when I found everything I needed at Tops friendly markets. 24 cupcakes, beautifully decorated will be delivered to the school tomorrow. One child in the class is gluten-free, and I was able to find a gluten-free cupcake in the frozen food aisle. And then, of course, I needed a small frozen ice cream cake for the family dinner. I really appreciate the fact that I was able to get everything I needed at one store. Great Customer Service, the bakery manager and the frozen food manager took good care of me today read more

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Everyone seems to love hating on Tops, but honestly, it's my go-to grocery store and I know it like the back of my hand. I can always find what I need, and it's convenient and reliable for my everyday shopping. That said, their breakfast pizza deserves a special shoutout, it's a total crowd-pleaser. Pro tip: grab it from the cold case and bake it at home. It's slightly less expensive and tastes much fresher that way. And if you don't see one available, just ask--during the morning hours they're happy to make one for you. Definitely worth it. read more

Tops Friendly Markets - Their breakfast pizza is iconic - get it cold and bake at home (cheaper and more fresh tasting) - Grocery Near Me - East Aurora, New York

First time to Tops and NY. Met Chef John The King of Breakfast Pizza! Pizza was delicious. Sausage and egg and bacon and egg are one of a kind! Super friendly and really kind. Enjoyed our conversation and visit. NY is truly a Gemstone State when we're talking about people! Thank you! read more

Tops Friendly Markets - Tops in Aurora - Grocery Near Me - East Aurora, New York

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East Aurora deserves better! That's all I can say! High prices and ok service, it could be better!

Dear Managers of Tops in East Aurora: I see you trying to improve your stock and layout. I appreciate that. I have no problem with your stock, though I can't count on you to have most unique items that I need. My problem is with your cashiers and front end managers. Time and time again I leave the checkout simply aghast at how unprofessional and unpleasant these employees are. Without fail, I have to listen to your cashiers and managers gossip and small talk with each other while cashing me out. It is almost like you have trained them to NOT make eye contact, bag properly, or be friendly. The managers behave as if they are miserable and I swear I'd be amazed if they smile. To give credit, you do have a few kind and friendly cashiers. I wish that I lived closer to Wegmans or even a different Tops. read more

I stopped in this morning to buy a cake for a birthday party. All the cakes were lopsided and the decorations looked very childish and sloppy. I asked them to write Happy Birthday (name not mentioned) and they struggled to do that correctly. The final result was another very disappointed customer. The manager Mike gave me the sob story of being short staffed my reply was don't offer the service then. We pay for the product to be completed top notch. I will not return to the bakery department until it improves. Very disappointed!! read more

It's a shame the lowest rating is 1 star. East Aurora really deserves a wegmans/aldis/stop and shop/ or anything other than this tops.

Are you nostalgic for the way supply chain and inventory management were handled in the Soviet Union? Then I have a grocery store for you! If you come here with a shopping list longer than 12 items, there is a 90% one of those items will not be there. A couple of updates over the past couple of months: 1) All of the shallots here have some sort of shallot-necrosis. The yellow onions are often diseased and they are unusually soft. 2) Buy Plainville ground turkey from the co-op, and buy ground turkey from Tops, and then smell both while raw - ground turkey should not smell like Tops' Plainville turkey. 3) Have had to make numerous returns - skunked beer, yogurt being sold well beyond its sell-buy date, rotting romaine hearts read more

I was in the store yesterday for the first time in months. No one was sanitizing carts...the container for sanitizing wipes (so I could do it myself) was empty (as usual) , there was no hand sanitizer in sight, there were people without masks, nothing at the self-checkout area to sanitize hands. The employee standing at the self-checkouts was (as always) busy chatting with 2 other employees...I finally reached my arm in between them and used the sanitizer THEY had. Will not be back for a long time. Wegman's may be 8 miles farther, but it's safer. (and the produce at Wegman's doesn't have mold on it). read more

My favorite go to in town. Prices always vary from location as expected. The people and staff are nice and accommodating, I think some people reviewing expect more from others than themselves.. The place is clean and well organized/stocked. I am laughing at some of these reviews. It's a grocery store. :) and ps if you write a bad review because of the lack of sanitizers, either bring your own or wash your hands when you get home. Why are others responsible for your germs? Theres never been a reason to write an actual bad review. read more

I was inTops 4 out of 5 times this week with my coupon for strawberries. They were moldy! Every single trip. On Thursday, an employee was taking the moldy ones out of the box and putting them back on the shelf. I told him, 'if ones moldy, they all are. He smiled and ignored me and kept on taking the moldy ones out. read more

This tops is by far the worst in wny. Despite being in the beautiful town of east Aurora, this store is awful and the town should be embarrassed that it's the only grocery store to shop at locally. The manager clearly needs to be replaced. The produce is constantly out of stock and what they do have is moldy more times than not. Everything is priced higher than at any other tops and the kids they hire as cashier's are a joke. They work so slow you are guaranteed to be in line for at minimum a half hr to an hr even if you're the only one in line. The manager obviously doesn't take pride in the store or his hiring process. Take the little further drive to Wegmans and you actually find cheaper prices with an abundance of QUALITY products and excellent customer service. Love their items per minute goals and rewards, it's what helps today's millennials work harder and cash people out much faster. read more

Ugh! If this grocery store weren't so close to where I live, I probably would never go there! I ran in today because of the snow day and we were kind of desperate. I really hate to give things a bad review but I can't help this one. Seems like most of the older employees there are just miserable. From the minute you walk into the store until the time you cash out they are anything but friendly. The younger high school kids are a little bit more talkative but not by much. The aisles aren't very wide and parking is kind of a pain. On to the grocery shopping: the produce section seems decent enough. Everything on display seems relatively fresh. The deli selections are pretty good too. Hands-down, Tops bakery is hard to beat. They have fabulous breads and donuts!! Love me some donuts!!! That's where things stop. Items at the store are overpriced which I know the employees can't help. On a really sad note, I saw a mouse run in front of me a little while ago. I know it's a grocery store and there's probably mice in the store rooms of most grocery stores, but it's difficult when you see one run out in front of you. Most often times when I shop there none of the employees ever say a word to me including the cashier. Wish I had other things to say about this grocery store. Sorry Tops fans... read more

Friendly? Really? Everyone there looks miserable. How is it that tops in op be ten times better? Its wrong in every way. Something is amiss here. Crowded isles. Too many self serve counters. Overcrowded cart area. Over crowded isles. Many times i found items in dairy section with experation dates past due. One good thing....THE BEST DONUTS EVER. sadly that is not enough to make me shop here. read more

This place was lacking in items there was no sun flower seeds or propel and with only three registers open it left my experience lacking I will probably never come back to this location because of the above reasons. read more

I have been going to this Tops since it first opened and I would have to say that it is one of my favorite Tops that I went to. It has some great employees and the store is set up more nicely than other Tops. read more

Horrors!! Left the deli counter once again without being waited on. I was all alone and after waiting several minutes asked for service. The nearest clerk said he was busy waiting on a customer...???.... The other clerk was stacking plastic bags. In prior experiences the clerk was too busy slicing cold cuts to be put in the deli case. I walked away then and now I shop elsewhere 90% of the time. read more

If there was less than one star, I would. Went through the self check with some beer. I am of legal age as well as my friends and she would not sell because she accused us of drinking. Mind you we didn't, and she kept saying she wouldn't sell to us. Suffice to say we will never be back there, going to wegmans instead, better beer selection and nicer employees. If Aldis or save a lot sold beer, I'd there over this place. read more