This is the second time we have been to this restaurant, The first time was amazing service and food. This time was horrible. First of all, it was a very hot day. We asked for a jug of water...and waited, and waited. Then we ordered a KT burger with no bacon, and the steak, medium rare...the waitress responded, " the new york steaK'? To which I replied yes. When our food came the bacon was not only still on the burger, the cheese was melted into it, so both ended up coming off. The waitress brought me a very tough prime rib with yorkshire..then was surprised that I was a little put off by this. When I explained to her that I wanted steak, and that was what I ordered, she said,,oh., well we thought you meant out special (no, I SAID new york steak). When I sent that back, she then arrived with a medium to medium well done steak. with mushrooms on the top ( last time my husband ordered the steak there, he had to specially order mushrooms, so I was rather surprised to see mushrooms on it..and im allergic to mushrooms). The steak was medium to medium well, not medium rare, and went from being spiced reasonably to sudden mouthfuls of extreme salt. THEN the waitress said to me " Well, I am glad we could do that for you", and I said to my husband after :" what, glad they could bring me what I actually ordered?". After having three bites of the steak, we decided to just leave. as my husband had finished his meal by the time my arrived, alongside all the other issues. Needless to say, they charged us full price for the "striploin and KT burger" that was marked on the order pad read more