An okay place but wouldn't necessarily put it on the radar if you live in the Metro Vancouver area…read more Was keen on laser tag but husband decided that we'd do that AFTER playing at the arcade machines. Kids used up their $25 credits, sharing a little with us after maybe 45 minutes. I think I'd rather take them to a Rec Room location. Facilities here were okay and relatively clean. The only thing that really freaked me out was that I complained twice about the soap dispensers in the women's bathroom only giving out drops of soap and at a place where everyone's touching everything, that's gross. Some machines weren't functional so that was a bit disappointing. Big ups to the gal at the cash though, who accidentally took payment for laser tag only to find that there was an hour wait. She refunded payment and gave my older kid a bunch of candy bags to make up for it, so A+ for customer service on her part since it was an honest mistake. I got really good at one shooting game and my littlest did well at a motorcycle riding game and the oldest scored enough points to win a stress hedgehog which he loves so all good if looking for an activity. Patrons were nice and there was a birthday party going on. Good for a PD Day!

From the owner: Kamloops Largest Family Fun Centre featuring Laser Tag, Spin Zone Bumper Cars, Mini- Bowling Laser…read moreMaze, Modern Arcade and more! Perfect for bowling birthday parties, sports teams, date-night, corporate rentals or just a family outing! Games for all ages - not just kids! Win tickets & Trade for Prizes! Racing Simulators, Arcade Classics & More! We are the affordable family entertainment choice with over 9000 square feet of fun! Located on Kamloops' Beautiful North Shore If you're looking for a clean, modern, family friendly facility in Kamloops - The Fun Factor is your answer! We pride ourselves on being affordable, friendly and give you great value for your money spent! *Celebrating 30 years in operation!*

Please do not use this company for any event. We are unsure if the owner , Tiffany is a scammer or…read moreif she is just incredibly bad at running a business. We, (an elementary school PAC) hired her for inflatables at 2 school functions. She did not provide what we asked for and then when we wanted a refund we had to endure months of excuses and lies from her about where the refund was. Thankfully Visa got our deposit back for us and we were able to book another company for our event. We heard she no-showed or ruined events at a bunch of other schools. She lives in our neighbourhood and we are blown away that she keeps screwing people over with no consequences. DO NOT HIRE HER, THIS IS YOUR WARNING.

I booked this company for the fortnight bounce house it was $500! Paid the deposit. Booked it with…read morea lot of notice, For my son's birthday party. The night before it called for rain the next day, so she reached out and said no matter what we will make something fun and make things work. It did not rain in my area. I kept reassuring that of her and sending her pictures all morning. It wasn't raining and did not rain. She decided to go tear down another event and failed to show up with my rental. I had over a dozen eight year olds, disappointed at a birthday party. It was pretty devastating. That evening she offered me it for another day during the summer to make things right. I provided a few dates and we went with what worked best for her! With Months notice. so here we are having a big end of summer party with all the returning kids from the birthday party. And it happens again! Didn't show and was stuck at another event. I absolutely could not believe this was happening again! Another big load of disappointed children after the embarrassment and disappointment of what happened before to try to make it right and here we are again. I was completely disgusted with this company's customer service.