I was updating the main floor of my home and Robert and his team refinished my 60 year-old white…read moreoak flooring. Elegant Hardwood Floors was a clear standout of all the contractors I hired for my project. Rarely do you experience this high level of service during a construction or home renovation project. Robert was responsive, friendly, and prompt from my initial inquiry to completion of the job. Every commitment was kept and the quality of work was phenomenal! As typical with a remodel project, there were a few unexpected project and scheduling challenges. With each one, Robert was accommodating, and either helped us solve it or personally stepped in to save the day. He and Jen even helped guide us on the right process and product selection for work we decided to do on our own. I infrequently write reviews, but working with Robert exceeded my expectations and was like working with a close friend!

Jennifer was competitively priced and began and ended earlier than their original commitment. There…read morewere challenges with the original flooring and Elegant designed an ideal solution. The quality of the workmanship is excellent. They were everything you hope for in a quality contractor. Great, great work!

We wanted to avoid the big box stores but also wanted a pretty specific type of installation. After…read morehaving two other businesses fall through, we found Kuantum. In addition to being locally owned, they had exactly what we wanted with competitive prices. The job was almost 500 square feet and included a flight of stairs and they still finished it in only 2.5 days. Needless to say, these are the guys we will be using for every flooring project going forward.

Best prices we found. The guy gave us info others had not which solved a problem we had. Will…read morerecommend others to go here.

Brad is good following up with quote and any questions about materials and installation. He and his…read moreinstaller come when they say they are going to come. However, watch your invoice against the quote and the credit card. Brad charges against card without approval. The amount of charge changes against the quote is different and he did not even show me the reason for the difference before charging my card. Watch the installation costs that is where he changes the cost of the job. He was going to over charge us 150 more dollars per room for furniture removal (normally 200 per room). His installer still charged for one piece move for 125 where this is an overcharge.

Communication was poor…read more Charged final payment before checking with me to ask if I was happy with the installation. Carpet install is crooked from Master bedroom down the hallway.

Wow never ever ues this place Katie ripped us off and lied to us, when I called her manager she was…read morejust as difficult and dismiseve as Katie was when I tried to call Katie blocked my number.. never ever use this place the lied and stolled our measuring fee. Totally a waist of time.

Buyer BEWARE! BAIT AND SWITCH!! We purchased 2 mattresses…read moreand scheduled to have them delivered to our home the following day. 20 minutes prior to delivery, we received a call from Mt. Refined stating that they did not have the 2 mattresses we already purchased, but only one. The manager WOULD NOT GET ON THE PHONE to discuss the situation but told the girl who called to make us pay $100 MORE for a different mattress. After attempting to negotiate, asking her to even meet us half way at $50, they refused. And again, the manager refused to take our call. NO WAY TO DO BUSINESS! We had previously purchased THOUSANDS of dollars worth of goods from this store. We will NEVER buy from this CHEAT store again!

I had floors installed 3.5 years ago and they looked great but they are already having installation…read moreissues. The flooring has cracked,broke and has screws coming through the floor. I have called and emailed them for the last month in hopes of getting someone to come and look at them but no response Update: called them after seeing the response to my review. Someone came out and looked at the floors, but they only made excuses to why it wasn't their fault. After going back and forth he said he would fix them but 3 months later and several texts and phone calls, still not fixed.Also finding new installation issues. $35,000 dollars for poorly installed floors.

Hopefully this review will save someone else the trouble of being upsold flooring, spending over…read more$9k with Vama, getting THIS level of quality for installation (see photos), and dealing with bad customer service. Long review incoming. I dealt with Vama initially from out of state before moving into my condo, thinking based on positive reviews and my realtor being around that I could trust them to install floors properly without constant supervision. Boy, was I immensely wrong. It's been over a year, and I am still mad about my ongoing interactions with this company. Worst home services company I have dealt with in SLC. Initial problems: we showed up and were shocked to find that they hadn't bothered re-attaching any of our base boards, many of which they broke. Our garage was full of trash from the install, such that I couldn't park until they agreed to send someone back to clean up. Trash was left in our bathroom. Floor boards were installed crookedly and in some cases IN THE WRONG ROOMS. They put floor in our bathrooms where we didn't ask for it and didn't put floor in our closets where we had requested. Disaster. My first priority was getting the base boards dealt with. Sam initially claimed that it's normal for them to break base boards but when I pointed out that even their install guy admitted TO ME that he had done a particularly bad job because he was rushing to head to California (wtf), Sam did send me 400 to partly cover the expense of the handyman we had come make new base boards, as many of ours throughout the house were unsalvageable. But this took so much wrangling to finally have base boards and floors installed in our closet, that I didn't fight with them about re-installing flooring that looked like it was cut by someone who didn't know how to use a saw to cut in a straight line (again, see the pictures). That was my mistake. Fast forward over a year and floor is coming unattached so I finally reach out to see if I can get the rest of these issues fixed. At this point I finally get back in touch with Vama. Saga with customer service begins again as they repeatedly ignore my calls and give me a run around claiming they will call me back, not calling me back, rinse and repeat. Sam tells me it's been over a year and so this is damage caused by me. I ask how I could have caused my floors to be installed in wavy lines and get no answer. Great. I manage to waste a bunch of time trying to communicate with these people until they ghost again. So, here is this long overdue review. Do not do business with this company unless you want floors that look like what you see in these photos. Photo 1: Floor board with non-trivial chunk missing from the corner that was installed on the stairs Photo 2: Noticeably large wavy gap between edge of closet metal track and floor board. Photo 3: Roughly inch gap where they just didn't bother finding a piece that actually would fit to cover the whole ground of our closet. Absolutely wildly bad craftsmanship there. Photo 4: Again, board cut and installed in a wavy line next to our closet. Precision? Never heard of it. Wish I still had photos of the base board carnage on hand, but that will require me going quite a ways back in my phone

Amazing!!! The inventory was really excellent. Not overwhelming, knowledgeable staff, excellent…read moreadvice, and the prices are good as well. The place was filled with contractor s so that should give you an idea that this is a place that you need to go to if you're looking for tile. Beautiful tile. Honestly priced. The best part, however, is knowledgeable the staff and owners. They clearly know what they're talking, about care about the customer, and are really interested in making sure that you get what you need.

We bought some porcelain pavers to use on a project and they were too big for the space so we…read moresearched for where to cut them and found this store offers that service. We are so glad we found them. Even though we didnt get our tiles through them, they took great care and expertly cut them. We ended up needing another tile cut, so we went back last Saturday, not realizing they don't usually offer tile cutting on Saturdays due to being busy, but they still took our tile anyway and let us know they have a few other things ahead so they would call as soon as they could cut it. A few hours later they had it ready and because of the wait they didn't charge us for the cut. We couldn't believe it. Such great service! They have a great selection of gorgeous tiles in their store that I definitely would want to use for future projects!

Kevin and his team just left our house today for another beautiful, wood, home renovation project…read more After first having them lay wood laminate in our entire upstairs and basement hallway areas, we had them come again with their expertise - surrounding our front door, kitchen island foot rest, and double stair landings with the same flare of workmanship. These guys are SO professional, friendly, easy to work with and have an edge on craftsmanship....Top Notch Precision and Dedicated to please. Their rates are hard to beat. You will not be disappointed. Another unique thing about these guys is they are hyper responsive and on time to every job. There was never a moment I had to call and ask where they were. That's pretty amazing and impressive.

From the owner: We specialize in the installation of Laminate, LVP and Engineered hardwood. We can help with all…read morephases of your remodel. Demo, baseboards, stairs, and more. Call for a free quote.

I would highly recommend Westco Carpet and Interiors. We had exceptional customer service from…read moreKathy Miller. We had tile for our bathrooms, kitchen,fireplace wall, and hardwood floor throughout our home. Westco was very good at communicating their schedules with ours and we never felt rushed when making choices. The products are highly rated and the installation was very professional. Once again, contact Kathy Miller. She is great!

Westco is a great company to work with. I was nervous about this project as this is the first time…read moreI'm having my flooring changed. Joy was very patient and supportive, she helped me pick out the carpet and vinyl planks that are both high quality and within budget. The installation crews for both LVP and carpeting had years of experience, they were courteous, clean, efficient, and most of all, they make sure the jobs are done right down to the smallest details. I am so pleased with Westco, as soon as I found out they also do window blinds, I signed a contract with them for that project as well. I would be pleased to refer Westco to anyone that needs their flooring done.

I had 33 year old oak hardwood that needed sanding and refinishing, plus add new hardwood to match…read morein our living room. Their prices are reasonable, the quality was excellent and Juan was knowledgeable and professional. Jacob the owner was very polite and he did the bid. I wasn't sure what finish to have on my floors, so I did research and decided on water based finish. Juan helped me decide what sealer/stain to put on my floors. It took them 5 days to install the new wood on about 250 sq ft, then sanding it all down with my existing floors, approximatly 1400 sq ft., and sealing and putting on 2 coates of finish. I love my floors! I highly recommend them.

From the owner: Moose Flooring is Salt Lake City's best flooring installer and provider of quality floors at a fair…read moreprice. We work with all types of flooring: Luxury Vinyl Plank, Luxury Vinyl Tile, Hardwood, Laminate, Tile, Carpet, Heated Flooring Systems and more. If you're looking for an honest and free quote on your future flooring project, look no further than Moose Flooring. We serve flooring and installations to the Salt Lake City metropolitan area including Sugar House, East Central, Downtown, West Jordan, South Jordan, Draper, Cottonwood Heights and more. For the Best Flooring Installer and Contractor, call Moose Flooring today. We will bring free flooring samples to your home and provide a same-day quote on your flooring project. Thank you!

Came and got the job done. Two weeks later I get an invoice that included double the time the guy…read morewas here as well as an additional $95 fee for just showing up. A few I was never told about. So a show up fee and a per hour charge. The guy was here roughly two hours and they charged for 3.59. Ridiculous and I would never use them again as I cannot trust this company.

Showed up and called to see how the service was after…read more Wow! Businesses can sometimes grow out of the phase of being a home town business, but PC Handyman services not only has a strong team, solid equipment, great service (I mean stellar) but they also care about their community even at their size. They also seem competitive in rates but I know every situation is different and costs vary. They offered to send one of their team members to help my family while I'm dealing with health issues and my partner has a broken leg. We are going to pay for the future service but the fact that they sent someone even though they don't know us meant so much. It was such a generous and act of goodwill I'll never forget. NEVER