Such an amazing experience with Top Turf. Ruben was always very responsive and the team not only did the job on time, but the workmanship exceeded our expectations. The responsiveness of the Ruben and his team is a rare thing to find in the South Florida market. The price was in line with what we expected, but the level of communication and a quick turnaround time from start to finish set Top Turf apart from the other companies we spoke with first. Thankfully, a neighbor had already used the company a few years ago which turned out to be a wonderful referral for us. We could not be any happier. read more

Seems this business was sold. I had some damage that needed to be repaired. It took weeks to get someone out to the house, ultimately the repair job was less than ideal. They did ask me if they did a good job, but after some discussion, it just didn't seem like the repair/patch would be "seamless" which is what I was promised during installation. The new owners seemed to have lost my records including product type, so the patch job is a different product and is noticeable. That said, they did seem to fix my problems as best they could, and they came back to repair at no charge to honor the original warranty. May be good for new installations but be cautious with information on repairs and long-term maintenance. read more

Top Turf was recommended to me by my coworker who they turfed her whole backyard and she loved it! We contacted Ruben and a few days later, he came to our home and gave us a price for the area we wanted to turf, which we accepted! The next day, the workers arrived and completed the job in two days. Impeccable job and Ruben is definitely a hard worker and seems like a genuine guy who truly does want his customers to be satisfied. We are more than satisfied and are glad we had Top Turf complete the job. Thank you again! Oh and if you want a better idea of their work, check out their reviews on google (which customers mainly seem to review on that platform). read more

Top Turf Miami - So beautiful! - Artificial Turf Near Me - Doral, Florida

I recently had Top Turf install its Buffalo Synthetic grass in my back yard. After years of trying to get natural grass to grow in my back yard and just watching it die, I opted to go with artificial turf. Ruben came the next day after I called for an estimate. He gave me a fair price. I waited for about 2 months to do the project and called them up. Top Turf came about 4 days after I signed the contract and paid 1/2. The entire installation was done in a day. There are some uncut seems and minor details but over all a good instal. However, unlike other reviewers I was not walked through my installation or post inspection. Rather I was called and sent the final bill. I felt a little like: "wham bam thank you ma'am." Other than the no cuddling there were really no issues. As an aside they only use American made turf. Something that they should highlight further. read more

This review is specific to the product that they sell and the owner as well. If your looking for a good quality turf especially here in south Florida, stay away from this company, i purchased what they call there "buffalo pro turf" nothing pro about this turf. I have a friend that works for the local news company who is coming to my backyard to show the poor craftsmanship of there product I've had my turf installed for 2 weeks I have melted turf alllll over my backyard. Including a round huge spot in the middle where my family and I were enjoying a pool day and the turf melted around our floaty again I've had this turf for only two weeks. I contacted them I showed the rep Margary photos and spoke with her about the situation she was shock and said she has never heard of this since working for the company when she spoke with the owner she said that there warranty doesn't cover it "of course how convenient " and when I asked to speak with the owner well here I am still waiting and 1000s of dollars later waisted. Take my mistake and don't make the same one use a better company use a company that values their customer and well I am going to blast this company on the news this week because I want to warn alot of home owners out there to not get scammed. The least the owner could of done was atleast offer a phone call me and maybe come up with a solution but not even that. read more

I have quite the opposite review and experience. I can't say enough good things about Top Turf. They are the most professional company I have ever dealt with . Ruben and the entire staff is Top Notch! They finished the work in 3 days and the results were outstanding. They are very attentive to service and quality of work . I am 100 percent satisfied ... thanks so much Top Turf !!!! read more

Top Turf Miami is the absolute best! I had a great experience working with Ruben & his team, who installed astro turf on my balcony. The grass is great quality & looks amazing. I receive compliments on it each day! The team who did the installation were knowledgeable, friendly & very efficient. The entire project took about 3 hours; thank you, Top Turf! read more

Excellent service and they are willing to go the extra mile to help me make sure my putt putt turf was exactly what I wanted for my back yard putting green and delivered fast and on time! Superior American made quality. Great prices and quick dependable service! I highly recommend because its not everyday you find professionals that exceed expectations and Top Turf Miami does just that! read more

My experience with Top Turf started off on a somewhat positive note, but it quickly spiraled into an absolute nightmare. Initially, the company appeared professional and competent, but their true colors were revealed when I tried to speak with the owner about a concern I had with the way the turf had been pitched. What followed was a display of extreme rudeness, egotism, unprofessionalism, and an utter lack of accountability. At first, the installation process seemed to be going well, and I had high hopes for the final result. However, mid project I noticed that the pitch was causing major flooding and puddling of water, it was a significant issue. It was uneven, and simply did not meet the standards for which I agreed to have the turf installed nor what I had expected. Concerned about the quality and error in the work, I approached the owner to discuss the matter. To my shock and dismay, the owner's response was nothing short of appalling. Instead of addressing my concerns with professionalism and a willingness to find a solution, he dismissed my complaints outright. His arrogance was palpable as he tried to belittled me and claimed that the issue was inconsequential. His message read like this : "The pitch and grade is fine. Theirs is nothing wrong with the work we did. We are professionals at what we do with many years experience. Iam not redoing the work or lifting anything up, i expect approval from you today when we Finnish on-site with the guys and a payment today as well." WORD FOR WORD OF HIS reply ! Never once had I asked him to lift the work, never once had I suggested not paying him, never once would I have expected such push back - unless of course ....from someone who doesn't know what they are doing and when approached with a situation he addresses it with defiance and restrictions due to their lack of knowledge and professionalism. It was abundantly clear that his ego was far more important to him than maintaining a satisfied customer base. Not only did the owner display a complete lack of empathy, but he also lacked basic communication skills. When I attempted to explain the problem and express my disappointment, he interrupted me, spoke over me, and refused to let me finish my sentences. His dismissive and condescending attitude left me feeling unheard and invalidated. Adding insult to injury, the owner demonstrated zero accountability for the subpar work performed by his company. Instead of acknowledging the flaws in their installation and taking responsibility for rectifying the situation, he chose to place blame on me, suggesting that I was being overly picky and difficult. This level of unprofessionalism was truly astounding and indicative of a business owner who prioritizes his own ego over customer satisfaction. Of course, I never refused to pay him or even suggested such I was looking for solutions and not the disgusting behavior I was confronted with. In light of my experience, I strongly caution anyone considering working with Top Turf While they may appear competent initially, their true colors shine through when faced with any concern, criticism or suggestion The owner's rude, egotistical, and unapologetic behavior, coupled with a lack of accountability, is unacceptable in any professional setting. Spare yourself the frustration and disappointment and seek out a turf company that values its customers and takes pride in delivering quality workmanship. It's better to pay more and get someone who knows what they are doing rather than one who just claims to know and really doesn't ! read more

WARNING! Go with someone else! This company did a few things to kill my experience with them... First they cemented my pool pump to the floor, so I had to request them to come back to remove the cement. Once they came back I asked if i could have a few days to check with my pool guy to ensure he could move the valves before sending over the final payment. They responded with a threatening letter and text messages stating they would place a lien on my property and charge me interest, even thought this was their mistake. They also completely overcharged me. I asked for a small ivy wall and the sales guy claimed it was a big hard job. I watched the guy put it up in 30 mins. They also didn't cover the entire wall which apparently they couldn't, although the sales guy (I believe was the owner) never told me otherwise. They also left all of their trash in and around my yard. It's only been about 3 weeks and I already have grass and weeds growing through the turf. read more

Hi...I had Top Tuff put in my artificial grass in my backyard. Warning, DO NOT USE THEM. At first I thought they were a good company because of the salesperson. I had lots of trouble with weeds coming through the artificial grass. When I contacted the salesperson I found out he left because of quality issues. He gave me a contact person, Danny, to come and fix the issue. He came out and said they would be back to add an additional layer of weed block. I have reached out to him several times and no answer. It has been since August that I have been trying to get them back out. Do not use them. Their customer service is horrific. read more

I made a deal with them to add Astro turf in my driveway and put regular grass along the side. They came out and did a good job on the astro turf but they didn't put sod on almost half the driveway border. I texted with Ruben who said he would come and fix it but a few days later said no he wasn't going too. The way they left it, it looks so bad I will need to hire someone to fix it. DO NOT TRUST THESE PEOPLE. read more

We recently used TopTurf for our condo building common areas for the second time and are truly impressed with the high quality of their product and professional service. I highly recommend this company and the owner Camilo went out of his way to make sure everything was to our satisfaction. read more