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Supreme Investigations - CHICAGO'S PRIVATE INVESTIGATOR

Supreme Investigations

(4 reviews)

Robin is highly responsive and provides solution-oriented, efficient, thorough, and effective…read moreservices. I hired him to serve a complaint on a sophisticated defendant adept at avoiding service of process and who a previously hired process server and the Cook County sheriff were unable to locate and effecutate service upon. After months and several unsuccessful attempts, I found Robin. When I described the situation to him on our first phone call, he immediately had several ideas on how to effectuate service. Within days of hiring Robin, he personally served the defendant. I have been practicing law, specializing in litigation, for 10 years, and I have never met a better process server. He is the consummate professional. I only wish I lived in Illinois so I could utilize Robin's services more often!

I highly recommend Robin and Supreme Investigations. We talked with 3 different process servers,…read moreand Robin was by far the most helpful, transparent, and detail oriented. We had a difficult case where the defendant was very difficult to find in Chicago, and Robin went above and beyond in his efforts to find him. He kept me updated along every step, explained what the different services he offers with the prices, and put an impressive amount of effort into helping us with our case. Especially when comparing with other process servers, Robin's communication and dedication were spectacular. Great guy, and even better work!

James Joyce Investigations - The James Joice

James Joyce Investigations

(8 reviews)

The Loop

Either this guy is the worst detective ever or he is a scam artist. I hired Joyce to follow my now…read moreex-husband and his girlfriend on a trip they planned. He had all the information for flights, the hotel and the event they attended. I even sent him pictures of both of them. He insisted on being paid $1500 upfront sent overnight, which I did. He promised me "live" updates and pictures. In the end, I got nothing. I had to call him for updates and was told that he "lost them" in the airport and never saw them again. My ex is 6'4'' and very recognizable- it seems impossible that a seasoned detective could be so clueless? Don't hire James Joyce- he will take the money and run...

FYI, If you really need someone found PLEASE DO NOT USE this detective unless you have a detailed…read morecontract agreement. I hired him in December 2022 giving a retainer fee of $500. Now, he never provided any updates unless I inquired then after a month he requested another $500 for me, I provided pertinent information to assist with the investigation and each time we spoke he had no updates and no leads of any sorts. Finally after two months I hired another detective; give him the same information he used SOCIAL Media as well and my love one was found within a week.... I am not bitter because I am HAPPY now, However I do believe others should be aware before choosing James Joyce. I wanted to leave a review on his website but I think I'm may be blocked from doing so :( Buyer be ware!!!

Ward Family Law - Front desk at Ward Family Law, LLC (42nd Floor)

Ward Family Law

(13 reviews)

The Loop

My divorce experience was astoundingly hard, to say the least -- way more complex and difficult…read morethan I ever would have anticipated on every level. Without the expertise, professionalism, and integrity of Ms. Harvey and Ms. Ward, I'm certain that my outcome could have been far less favorable. I appreciated their transparency, sincerity, responsiveness and encouragement in helping me to establish realistic expectations and perspective, as well as coaching me through a process that was entirely foreign and distressing to me. They complement each other as a team, balancing confidence and efficiency with patience and empathy. At times, they stopped me from making foolish mistakes. Surely, step by step, they gained and kept my trust -- even through the most unsettling obstacles and curve balls -- by consistently demonstrating confidence, skill and proficiency in navigating every challenge through the process. Of course, quality legal services are expensive, which is an added stressor on top of numerous additional ways in which a divorce disrupts your life. They were conscious and respectful of this impact in important ways. I respect that family law is a profession where it can be particularly challenging to strike a balance between seeing your customer as both a "person" and a "client". Overall, they accomplish this impressively, with only one or two times (in 16 months) when I would have liked to have seen a slight adjustment in this balance. My divorce has been final one year today, and I am grateful. I remember how unsettling the task of choosing a lawyer was -- especially regarding matters so deeply personal and significant. I couldn't allow myself to continue reflecting and moving forward without finally making time to share my experience.

Clearly there is a pattern with this law firm as evident from their other reviewers and my review…read morewill only be reinforcing it. After 18 months of engaging with this firm from late 2022 to 2024, I finally decided to part ways and switch attorneys (who saw me through my divorce) and below are reasons why. 1. When I first got started with this process, I was naive, uneducated and anxious. You would think that your attorney would help educate you, and make you feel at ease. Instead, firm's namesake constantly instilled fear and threatened me with adverse outcomes even when there was no basis for it. I know better now! It's like her way of covering for her own inadequacies and her way or the highway. FWIW, I got the custody that I wanted and deserved. 2. You will be billed A LOT for research without being given any estimates and the worst part, is it wouldn't help improve your outcome one bit. Happy to provide examples for anyone that wants. 3. Your case will be assigned to a very expensive and inexperienced associate who has no decision making or strategy making authority but in fact you will be charged every time for her to get direction from the firms owner/partner. Totally convoluted process. 4. Where other law firms actively utilize paralegals or legal assistants for administrative items, the Associate will do all that at a much higher billable rate. 4. The firm's partner will tell you how she has 20+ years of experience but will have petitions thrown out by the judge for being deficient or inaccurate including petitions for rules that I was billed a $900 for. They will even fail to share with you motions filed by OC months after being filed with the court. Does this constitute malpractice? 5. Even after repeatedly bringing up various concerns, they fell to a deaf ear and went ignored while I kept getting billed for things that don't matter. Eventually that led me to firing them. I am sure she will try to discredit this review like she does with all her other 1 star reviews but I am prepared to share specific examples if needed to stand by my review with them or with anyone reading this review. There is a reason for their overall 2.9 stars while others have 4-5 stars. If in doubt, you can also read reviews on Avo.

Pro Video Security

Pro Video Security

(10 reviews)

Bucktown, Logan Square

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

Top Tier Safety - security - Updated October 2026

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