Very professional and knowledgeable. Found the source of why I had mold and remediated and fixed…read morethe issue. Very communicative and priced well. I highly recommend!

Our condominium was affected by a long standing leakage, which did not become apparent until after…read morewhat, we surmised, may have taken several months in the making: As the result of a defect in our 30 year old decaying pipe system. After completing the necessary drying-out process of the flood--followed by an adversed mold analysis report and the warehousing of all our personal belongings--, our personal claims-adjuster referred us to Mr. Eric Soto of Disaster Pros, Restoration and Construction Services, in order to execute the required demolishing, dismantling and remediation. From the first contact with the owner of Disaster Pros, Mr Soto gave us essentially a master class of what was involved in fully addressing the remediation issues as detailed in the mold analysis report: Four out of six interior areas had tested positive for chaetomium or "black mold" at 95%; 84%; 74% and 46% --versus 36% in the exterior--, when only 0% was acceptable for interior habitation. The kitchen sink was ground zero of the leak, which seeped and permeated through-out floors and walls.  The result was the development of an extensive amount of active black mold spores in walls, floors as well as in the air. It took two concentrated efforts in cleaning to address the problem, the first of which took five days for dismantling cabinets, walls and floors in a radius of 5600 cubic feet.  After a follow-up test, the second effort took an additional 3 days, because black mold spores were still detectable, and further cleaning had to be undertaken to clean and extract the air out of the apartment until it tested zero spores of the black mold: in all interior areas of concern such as rooms as well as closets. Except for a minor incident with the HVAC system, due to an unsupervised blocked ventilation-duct (for which we were properly compensated), the process went relatively seamlessly: taking all in all not even two weeks of labor.  Thanks to the diligence and seriousness of Mr. Soto's staff at Disaster Pros, the end-results were impeccably professional. We concur with our well-listed, independent mold-technician, who complemented Disaster Pros for its superb caliber of execution, and so we strongly recommend Disaster Pros without any reservations."

Very professional, fast call back and reasonably priced. They showed up on time and did a great job.read more

UniClean is the only company I call to clean my sectional. I have been using their services for…read moreyears and am always so pleased with their work. They are professional and trustworthy and I would highly recommend them for any upholstery cleaning you may need.

I've been working with Silvia from Service Max for many years. She exemplifies small business…read moresuccess. She is very responsive and her team does excellent work. If there is a problem, she is very accessible.

Is taking a dump in your client's bathroom, clogging their toilet, and leaving it there for them to…read moreunclog part of the services you guys offer?

Thank you so much for doing a great job at my house!! Tony, even though this was a stressful…read moreexperience you and your team did such a great job and made our lives easier by cleaning everything and getting rid of the mold and always keeping me up to date. I will definitely use your company if I ever have any issues. Thank you so much!

I have a house in the Kendall area that I bought about two years ago. I have it rented out and my…read morerenters called me that they got back from work and found water on the floor coming from the kitchen. A plumber went out there to fix a problem and they recommended to use a water restoration company to dry out my kitchen cabinets and floors to prevent mold. Luckily I found this company online because they came out the same day and guided me on my first homeowners claim ever. I had no idea this was something that would be covered and did not have any out-of-pocket expense because they were able to bill the insurance directly for all the services. I recommend talking to jorge he was the one that helped me out the most. I'm a big yelper too so decided to share my great experience and get the first review badge on this one!

As a first time homeowner, I've never encountered mold. When I saw a black patch "spreading" on my…read morewall, I initially thought - oh, that's my dog getting her paws all over everything. But out of worry, I sent a picture of it to a couple of my coworkers who had dealt with mold in the past. They said: Get it checked because mold ain't no thang to mess around with. In fact, it could be behind your wall! Properly alarmed, I started looking for a mold remediation specialist. Called and researched a number of folks before trying Safeway. My contact with Skip has been awesome. He worked with me to set up a time and day when he could stop by; I texted my info to his phone (which I liked vs having to have someone repeat/repeat what my info is); and he came on time within his 1 hour window. He explained his process: - Free assessment - If mold is detected, he'll take steps to mitigate costs while ensuring the mold is gone - And he uses a separate company (hygienist) to run the mold samples (if samples have to be taken) so that there isn't a conflict of interest Sooooo, thankfully, there was no mold. He came out, checked the area, ensured it was dry, and said it was probably just my dog (at no charge :)). Hehehehe... sorry Skip for the trip, but thank you so much for taking care of us! :) Would definitely contact Skip again if a mold issue does come up.

Recently we sustained some mold in my daughter's closet due to a small leak in our roof. The leak…read morewas repaired and we were in need of fixing the mold. I found Safeway on Yelp, and based on the good reviews decided to call. Skip was pleasant to deal with and came the very next day to assess the damage/mold. He inspected the closet area but did not go into the attic space above, which I felt should have also been inspected. In any case, he offered us advice on the best way to try and proceed. Unfortunately, the quote was very high- $2,600 for removal of a small area of dry wall ceiling (maybe 3x4). This quote only covered removal, meaning that we would be left with a gapping hole in the closet and would need to hire someone else to repair the area and spend who knows how much more. Yikes!! I don't know what the average price is for a job like this, and we are continuing to shop around. If money is not a factor for you, or your home owners insurance will pay for the repairs, then Safeway would probably be a good option for you. But if you are a working class individual paying out of pocket, Safeway may just be a little too expensive.

Armando is honest kind and a God sent! My apartment flooded on June 3rd. They came on Monday and…read moredried it all up in a few days. He makes sure it's done correctly and I would no hesitate to contact him again.

Professional, responsive and trustworthy. He also explained clearly every step of the process.read more

I can't say enough good things about H2O Restoration. I really had to review a lot of companies for…read moremy mold mitigation issue, and I feel very fortunate to have found Madeleine & Leo and their Team. Mold Mitigation estimates can vary wildly, and unfortunately I was dealing with an issue outside the scope of insurance. H2O Restoration was one of the few companies that was reasonably priced, yet I could see had a high standard of quality, service, and proven track record. Leo was great... He always made himself available to me when I reached out, and despite all the coordination that must be done between a few different teams (A/C, rebuild, etc.), he ensured the process went smoothly and on schedule. Having to deal with a dire mold mitigation issue can be stressful, and this team help me tremendously by making it manageable. In the end, I had a very experienced third party inspector do a mold protocol re-inspection, and he was amazed at the quality of work. He ran his hand over the kitchen counter and showed it to me, "There's not even any dust in here!" That's when I breathed a sigh of relief that I had hired the right company for the job. I don't hesitate to recommend H2O Restorations. They are professional, prompt, polite, and will get the job done, period.