AVOID AVOID AVOID.
I don't normally write reviews, however I have been soo horrendously disappointed and outraged with this shop and the owner, that I felt it only right that I forewarn future customers.
I took a bridesmaids dress in to be shortened to an agreed length the whole way round (just slightly off the floor when wearing a slight heel). However the dress returned to me was only the correct length at the front, before proceeding to a longer length at the back (ie, it now had a train). Upon speaking to the owner about this, she refused to take any responsibility and instead blamed myself and even the dress itself. Additionally the stitch work was poor and I could've done a better job myself! I sent the owner pictures evidencing this, however she then went on to lie further, claiming this was not her work. She refused to rectify the issue unless I pay more money, having already wasted £45!! Additionally, she would not resolve the issue by giving me a refund, again still claiming the stitch work was not hers, yet in contradiction to this, also claimed the work had been completed to the agreed specification. I was extremely disgusted by the attitude of the owner and her inability to take responsibility or sufficiently resolve the issue. I will be ensuring no friends or family ever utilise this shop, to prevent their disappointment. read more