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    Top Solution Management

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    Women's Center

    Women's Center

    3.7
    (3 reviews)

    I was provided with free group counseling on a weekly basis for about two years. The group was…read morespecifically focused on a type of trauma I survived as a child. The group members, leader and curriculum helped me understand so much about my family dynamics and how the abuse was allowed to continue for a decade. I have fewer nightmares. I have developed the courage to distance myself from certain family members, to set boundaries and enforce them, to release feelings of shame and guilt I'd been carrying (unknowingly) since age 4 or so. The process took a lot of work, time and heartache, but I am much happier now than I've ever been. I have an indescribable sense of freedom now that I've released the feeling of 'owing' people for allowing me to live. During the time I was attending classes here, I was also heavily involved with Codependents Anonymous. I highly recommend that group in tandem.

    I came to this center during one of the hardest and most frightening times of my life, reaching out…read morefor support at a moment when I genuinely needed it. What I received instead was inaction, condescension, and a kind of hostility that was all the more disorienting for being wrapped in a polite tone. I made contact through ordinary, appropriate channels. Rather than being met with care, I was treated as though reaching out was itself a problem, as though someone in crisis asking for support was an inconvenience or a concern to be managed rather than a person to be helped. Underneath the performed warmth, was nice nasty condescension and a clear message that my needs were too much. That message was delivered in a way designed to appear reasonable while it was delivered with contempt. I also want to name something about how this center staffs its support. Partnering women in acute crisis with graduate trainees is not appropriate. People reaching out at the worst moments of their lives are not practice cases for the next generation of mental health professionals, but that is exactly what it was. As a client, I was treated like material for someone's training rather than a person receiving care. When the support you reach for is structured around the learning needs of a student rather than the immediate needs of the person in crisis, the person in crisis is the one who pays. And I paid for it. When Heather, a supervisor became involved, the experience got worse. Her tone had a thin veneer of pleasantry that masked dismissiveness. I was talked down to, treated as though I didn't understand my own situation, and steered through a process that centered the center's procedures rather than anything resembling actual attention to the person in front of them. I was never asked what I wanted or needed. It was framed as help. But it was not help. I was managed out the door while being told it was for my benefit. There is a particular harm in being failed by the very people whose stated purpose is to support you, and in being made to feel that your reasonable need for care is a red flag. At a moment when I was already carrying more than I could hold, this added a fresh injury on top of it. I left more hurt than when I arrived. Care is not condescension delivered with sarcasm. Care is not deciding someone's course of action and calling it a referral. Care is not treating a person in crisis as a liability to be handled. Care is not handing a person at their most vulnerable to someone still learning the job. Whatever this was, it was not care, and I would caution anyone reaching out at a vulnerable moment to know that what you find here may not be the support you are hoping for. It's another dead end with grant funding. Very disappointing. The women of Brevard county deserve better.

    Top Solution Management - employmentagencies - Updated August 2026

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