So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

Bait and switch - avoid…read more This company is a scam. Our AC went out, they gave us a full quote for two different HVAC options. After reviewing multiple quotes we decided to go with Integrity, but realized some of the details from their quote seemed odd - for example listing an outdated refrigerant. When we asked for details they let us know "Oh sorry, the units in your quote don't exist anymore so here are your two new final quotes!" Both quotes increased by over $3,000. Scam of a company. Do NOT move forward with their fake quotes it is a bait and switch!

Responsiveness: Bryan and his team are extremely responsive, with quick turnarounds and thoughtful…read morequestions to fully understand the scope of the customer's needs. One thing I truly appreciated: they're not pushy. They don't try to upsell or recommend unnecessary services - they focus on what's actually required. Value: Their pricing is competitive. I reached out to several air duct cleaning companies, and Bryan's estimate was right in line with the market. Local: This is subjective, but if you're in the Suwanee area, supporting a local business is definitely a plus. Quality: Bryan took the time to explain every step of the service: what he could and couldn't do, how the equipment works, what to expect, and specific considerations for our home. The communication was excellent throughout. At one point, he even showed me a filter full of mold that the previous owners had apparently installed to mask poor air quality from one of the registers - something I would have never discovered on my own. Most importantly: the final result speaks for itself. The air inside our home is noticeably cleaner - you can literally smell the difference. I'm advising to everyone to do this often (once a year, at least). Highly recommended.

AVOID!! Completely rude. Window for arrival was 9-10 am, get a call at 10 am that morning that they…read morewould be there sometime in the afternoon after I had scheduled my day around the service. Unprofessional and didn't care the inconvenience that had caused after I had taken off work to be present for them. My advice - stay away!

We had some sort of allergic reactions lately and friends told us to check out ductwork, we called…read moreHurricane Air Duct Cleaning and from the quick scheduling all the way to the professional team we give them 5 stars. They showed us the dirt in our ductwork and they showed us it cleaned after. They left our house smell fresh and clean. Hurricane Air Duct Cleaning are the best company out there. Definitely recommend to our friends and family!

Ido did a great job with his team and I will call them again when needed. Appreciate the help!read more

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!

I noticed our downstairs unit was blowing warm air. My husband asked me to contact Custom Klimates…read morebecause the owner lives on our street. I called and someone answered immediately and she had a tech, Alex Crawford, show up that same day. I have seen a decline is customer service across the board so I was waiting to be disappointed again. Boy was I super surprised at how knowledgeable and professional Alex was about our HVAC units. He serviced and cleaned both units and replaced capacitors in both units. We are, from now on, on a maintenance plan with Custom Klimates so we don't have to worry about when our units need to be serviced, they handle all the future scheduling. We were very pleased and highly recommend this company.

Had a serious problem with my unit blowing heat and ac. Called Custom Klimates and Gabe immediately…read moreresponded and his crew was over to fix in just a few hours. Very professional and knowledgeable outfit. I was very pleased. Highly recommend.

Do not use this company. Charged me $430 to fix one wire and a week later it broke again. Then I…read moretried to get a hold of the technician (the owner) and he did not show up and told me he would come many times and still no calls or updates 3 weeks later.

Super great service. Always come out as soon as they can and always get the job done. Everyone in…read morethe office is super polite and a great environment is always present! All of the technicians are always polite and very professional

We've used Smoke Alert for all our home inspections and recommendations for years now. They've…read morealways been super professional while expressing EXTREME friendliness. Justin Carter especially has been nothing short of a literal perfect technician to have visit our home. On top of what they've already done for us, they just completed a complete replacement of our fireplace (top to bottom) due to a flue fire last season that they thankfully detected on our yearly inspection. The work they did was flawless, couldn't be happier with the work and craftsmanship they put into the repair. ALSO got 100% covered by insurance because Smoke Alert is so diligent with their inspections along with documentation, we had no issues whatsoever getting our claim handled which is LARGELY thanks to Smoke Alert through the years. HUGE relief submitting this to our insurance company knowing we had our Smoke Alert track record and their meticulous documentation. If you don't have "a guy" yet for your fireplace inspections/work and safety recommendations, you should definitely check this company out. 10/10

I was looking for a company to make sure our dryer venting was cleaned out properly, and also swap…read moreout the vent on the back of the house with something better than the stock builder vent. Birds kept getting in the vent, and every vent option I looked at had safety issues (cage around it that could collect lint, etc.) I called Smoke Alert (www.smokealert.net), which is run by firefighters, and they responded out, completely cleaned the vent and the dryer's internal vent, measured the airflow before/after (250 pts increase) and also put a much better vent on the back that was a heavier metal lid held closed by magnets. When the dryer is on it opens but otherwise stays closed, keeping birds out. Justin showed up exactly on time, did a fire safety check as well (smoke alarms, etc.) and recommended fire extinguishers and proper location, along with some other tips like clip-on flashlights in each bedroom, safety ladders for bedroom windows, etc. Overall a great experience and would highly recommend.

I can't say enough good things about this company and the team who came to our house! They were on…read moretime, wore protective footwear to avoid a mess from a very rainy day, got right to work and finished in the time they said it would take. They helped move furniture back in place and even gave us tips on placement to maximize airflow. Our house smells cleaner than it ever has and the airflow to the 2nd floor is so much better now. Price was reasonable and worth every penny!

Mike changed out our dryer vent in our condo complex. I'm in the middle of a 3 level unit…read more Excellent quality and service. Explained things. Worked seamlessly and job went smoothly.

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

Bad customer service. Gave a hour window for arrival then didnt show. Called they said "we don't…read moregive arrival windows". Well yoi did and then you didnt keep it so who lied. Second time usong them second time they were slow, inconsiderate, no follow through, and shoddy work

I can't say enough great things about Mr. HVAC! From start to finish, the customer service was…read moreoutstanding. A special thank you to Rob, Chris, and Zack for their tireless efforts, professionalism, and dedication. They worked hard to get my HVAC system running properly and made sure my family and I were comfortable again. Their knowledge, attention to detail, and commitment to doing the job right truly exceeded my expectations. I had been with my previous HVAC company for more than 20 years, and they serviced both my home and my rental properties. After the exceptional service I received from Mr. HVAC, they've earned a loyal customer for many years to come. If you're looking for an HVAC company that values its customers, stands behind its work, and has an outstanding team, I highly recommend Mr. HVAC. Thank you again, Rob, Chris, and Zack, for a job well done! -- Florentino F. Pegues Sr. and Family

Awesome service and amazing quality work. Chris diagnosed the HVAC issue immediately, explained…read moreeverything clearly, and got my air blowing cold again fast. Fair pricing, honest recommendations, and excellent customer service from start to finish. Highly recommend.