Last year, our neighbor had Frank come out to look at a few trees that are on our land that abuts our neighbor's property. We did not have a very good exchange with him - he was very curt & argumentative when we asked questions. He stated several times that "He was the professional", not us. However while he was here, we did ask him to look at some additional trees on our property (evergreen-types) and some driveway work. He promised to get back to us with the estimates.
He sent the estimate but did not include all the work we discussed. We tried contacting him several times but did not receive the information. Additionally, the estimate he provided for the evergreens was 78% higher than another tree service company (that we did end up hiring & they did a fantastic job).
Our neighbor ended up contracting with Top-Notch to do their tree work. While Frank & his team were doing that work, they crossed onto our property & was cutting limbs off of our tree. We told him that the agreement with our neighbor was to cut just the limbs that overhung onto their property only (not the tree limbs that are on our property. Frank told us, he did not care & that he was not doing a half-axx job. He & his team kept challenging us & when we spoke to our neighbor, they could not get Frank to do what we agreed to. He said he was going to do the job he was paid for even though the tree did not belong to our neighbor!
All in all, it was a very bad experience. Totally, unprofessional. read more