I chose this print shop because of all the glowing reviews -- and deeply regret it. This was, without question, one of the worst service experiences I've had all year.
Yolanda, the owner, ignored every email, phone call, and text. I even sat inside the shop for 20 minutes during posted business hours with no one in sight. It took over a week to complete a single print job, and on my fourth trip there, the order was still wrong. Not once was there an apology, accountability, or any sense of urgency to fix their mistakes.
What I experienced wasn't just incompetence -- it was indifference. Yolanda seemed more inconvenienced by the idea of doing her own job than concerned about the time, money, and frustration she caused a paying customer.
I'm on the Hazel Park City Commission, a business owner, and I support many local organizations. I wanted to support a local print shop, but this was an absolute failure of professionalism. Despite the "faith-based" branding, the lack of integrity and care shown here was astounding.
I'll never return, never recommend, and strongly advise others to take their business elsewhere. read more