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    MadCity Tanning & Boutique - Before the first lay!

    MadCity Tanning & Boutique

    1.0(1 review)
    1.4 mi

    Started on the regular lay bed. NOT as hot as they claim. Chalked this up to it was the basic bed…read moreand they want us to upgrade. So, I figured one more go on the next package and see if maybe it was it was a gimmick. Upgraded to next bed. Totally different operating instructions and different type of bed. The employee didn't explain well at all! I did everything she said and it didn't work. I waited. I finally got dressed and went out front to let her know it wasn't working or I was doing something wrong. SHE TOTALLY IGNORED ME AND WALKED THE OTHER WAY. I waited some more. Finally got all my stuff to leave. She looked at me and said "Oh did ya get it going?" I said no, I asked for help and you couldn't be bothered. The owner chimed in and said it's set to kick on in like 3 minutes. I told them I didn't have time and just wanted to tan and be done. The woman then took me to the bed and hit the button like 4 times to get it to start and said sometimes it doesn't work and you have to push it a few times. Really? You couldn't have said that or owned the fact that you're lack of information caused the frustration? I went ahead and tanned and chalked it up to a bad day. I apologized to the owner for getting frustrated and explained that it was a rough start but all is well. She was condescending but I figured it was just the day and it would be ok. I get in the car, talking to my husband on the way home, he informed me the woman was mouthing me as she walked out of my booth. I went and cancelled my package and I explained what my husband had told me and I found that totally unprofessional and inappropriate for a person running a business. She argued with me in front of customers. She then stood there as two other customers cussed me and acted a fool. If you are looking for good customer service, good attitudes, hot beds at an affordable price, or somewhere that doesn't let dogs roam around and bother clients, this is not the place. Highly disappointed with local and small.

    From the owner: Madisonville’s one stop salon offering the latest model tanning services, poly red light therapy,…read moreboutique items, hair and nail services.

    Photos
    MadCity Tanning & Boutique - Love the way I feel after tanning!

    Love the way I feel after tanning!

    MadCity Tanning & Boutique - After my first lay! Their beds are amazing!

    After my first lay! Their beds are amazing!

    MadCity Tanning & Boutique

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    Top Nails - othersalons - Updated May 2026

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