Bought a bike from Todd this past weekend. Felt compelled to write a review today. Todd seems like a friendly guy but my buying experience was sketchy as hell. Also now that I've ridden a few times, my brakes barely work, which is so dangerous. I have to squeeze all the way down to even get the slightest halt, and even then, the bike never comes to a full halt. Forget going up or down any hills.
I found him through OfferUp where he was listing bikes for sale that he imports and builds himself. Very very high demand as bikes are sold out everywhere due to the pandemic - online, in store, no matter where you look, they are either backordered until September, or upwards of $800-1000 even just for regular mountain bikes.
We were referred to him by a friend and the prices were reasonable on OfferUp so we made an appointment with Todd on Saturday to look at the bikes. He said to swing by at 2pm so we did. The "store" which is a bike rental shop, is inside another shop selling Himalayan goods. You walk all the way to the back and there he is. Except he wasn't. I stood there and waited for a little bit before we texted him again through the app and waited for another 20 minutes. There was a woman who had a 1:30pm appointment with him that he missed as well. Frustrated, we all left.
At around 4pm we received a message from Todd saying that he had to walk his dog. Ok for sure. Maybe don't schedule appointments with customers then? Or give them a heads-up at least? Then he asked if we could come now. We considered not going because, how unprofessional, but I really wanted to have a bicycle for the weekend. Begrudgingly we drove all the way back to OB to look at the bikes.
I test rode 2 of them and ended up going with a simple black bike with 7 gears - Hybrid Bicycle "Columbia" Archer. One of the cheapest on his OfferUp listings. Before test-riding, I was more interested in the turquoise bike, but after chatting with Todd, he said that the black one was the closest thing to a mountain bike and the most sturdy of all bikes.
When I asked how much it was, he said, "for you, $290." But on the OfferUp, the black bike is listed for $280. Uhhhh.... ok. We didn't realize that at the time because we had intended on buying another more expensive bike, so like a dumbass I ran across the street and withdrew the amount of cash that Todd asked for. It actually ended up being $300 cash, "with tax" I'm assuming. Even though I gave him cash and there aren't any credit card fees?
I went inside the store/rental shop where Todd proceeded to try and sell me bike lights, locks, accessories, all which were marked up by a lot. There was a bike light that attaches to the handle bars that he was selling for $42 and I am pretty sure I saw it on Amazon for like $10. Then he showed me a flashing red light that I could attach to the back of my bike, which I thought was a good safety measure, so I bought it for an extra $5 from the cash I withdrew. When we went home and really looked at it, we saw that it was broken and literally taped back on (pictures attached here).
Honestly it's my fault for buying a broken item. I was just moving too quickly that day (which is what happens when you waste an entire afternoon driving back and forth between 2 cities) and really regret not being more discerning.
We met up with our friend who also bought a bike from Todd that weekend so we could go riding together. I asked him how much he paid for his bike, which was a white one that was actually more expensive than my black one on OfferUp. He said he was able to get it for $250 flat.
Moral of the story guys - the way Todd does business is not kosher. Don't be an idiot like me, and stand up for yourself. Go ahead and bargain. read more