I took my vehicle to Hillcrest Auto Body in Dec 2018 for a dent repair on the hatch door of my…read moreAcadia. The original quote they gave me was approximately $60 less than what the insurance company had estimated. Then during the repair process, I get notified by my insurance company that they paid an extra amount of money to Hillcrest Auto. I had to call Hillcrest to find out what was going on. They explained there was more damage than they thought. Ok, the insurance paid them. No problem, but when were they going to call and let me know? Then upon picking up my vehicle, the amount I owed to them was what the insurance company had estimated, not what they had quoted me. When I questioned the $60 difference, they couldn't explain it. I looked at my vehicle and I left. Then I went to use the hatch and it didn't function properly. So I called, it was the week of Christmas and I was told someone would call me the following week. NO ONE did. I waited and then I decided to go into their shop in person. I was told that they contacted the insurance company and were waiting on a reply. He then came out to look at what the issue was I was calling about. The hatch wouldn't stay up and it had almost hit my 3 yr old grandson. He had no concern. Then a few days later I get notified by the insurance company that they won't cover the issue, I didn't expect them to, as it was an issued that occurred from the repairman taking things apart. Yet Hillcrest denies removing the part that was in question. I have since repaired the issue myself and I have done research. Every body shop I have spoken to has stated that they don't know how Hillcrest can say they didn't remove the piece for the repair that was needed to be done. Yet because Hillcrest told the insurance company they didn't remove the part, it is their word against mine. Hillcrest won't accept responsibility and I can't prove it. So I can honestly say that if anyone I know says they are going to go to Hillcrest Auto, I will advise them not to. They have never called to tell me anything , they let the insurance company. They have no customer service skills when it comes to informing the customer.

They completely fixed my subaru after a deer hit and made it look brand new:) They went above and…read morebeyond by cleaning the inside (vacuumed, cleaned my rubber mats, wiped it out :) It was also finished in a timely fashion. Thank you

Butchered My 73 Scout. Drove long way to get it. Nothing was put back together. Gas lines undone…read more Total Mess. Was supposed to keep my original parts but they 'couldnt find them' Total Jackoffs Grew up in Gillette...Expected WAY MORE than what these guys are putting out. We didnt used to put up with Half Ass but I guess thats the new way in that town. I wouldnt let these guys touch a Pinto Nothing we agreed upon was completed but since I drove 400 miles to get it I paid the bill and put it on a trailer and got the F outta Dodge. Thought for sure taking my rebuild home was going to be the right thing to do but its pretty obvious Gillette has changed. Good Luck Kids Your better off taking your ride to a butcher shop. At least you might get a reach around.

From the owner: We know being involved in an accident can be stressful. Our shop offers full collision services so…read moreyou can have all your repairs completed in one stop. Below are just some of the services we offer. Aftermarket Air Bag Systems Air Conditioning Air Filter Replacement Auto Body Axle Replacement Battery Replacement Belts & Hoses Body Kit/Spoiler Installation Brake Systems Clutch Repair Computer Diagnostics Computer Frame Repair Computer Paint Color Match Custom Paint Dealership Dent & Scratch Repair Diesel Service Electrical Exhaust System Fleet Service Front End/Rear Repair Fuel Injection Glass/Window Service Light Replacement Power Steering Preventative Maintenance Radiator Service Refinishing & Car Detailing Repair Estimates Suspension Work Tire Pressure Turn Key Restoration shop

Tiffany has been a great help for me. She's courteous and is quick to answer me and when I'm in…read moreneed of a last minute detail, she works me in even though they are usually busy. I think they do a great job on the interiors! My clients are always very happy with the interiors. They are conveniently located in town and know what they're doing. Highly recommended!

From the owner: we are a locally owned and operated family auto detailing business. We specialize in anything from…read moreinterior to exterior detailing. We offer ceramic coatings and paint corrections to remove scratches and we specialize in turning back the hands of time to make your auto as close to new as possible! We offer these services with a guarantee of satisfaction and a very competitive price.