Even if they changed their business practices i would never trust them again. Had them install a…read morenew transmission in a Chevy diesel 6.5, they broke every wire in the harness going to transmission, they repaired the harness with butt connectors & electrical tape & never mentioned a word about it! They also pinched the starter wire between the block & transmission! & to top it all off they used the old torque converter. Who does that? Charged us 5500.00 & caused us so much down time & extra costs in repairs for damage they did. Granted, you can always blame the mechanic assigned to perform the work, but it's always the owners name & responsibility to verify the work was done properly. Which they failed miserably. Because of their unprofessional attitude, the way they treat customers, i don't appreciate being yelled at or threatened. I do have witnesses, the corners that were cut, & repairing the other damage caused by their carelessness, not checking over completed work before it leaves their shop, is it any wonder so many people go to rapid to have work performed professionally? Go ahead & roll the dice if you want, but if you want to gamble, there's casinos in town. Your odds of winning are no doubt greater there!

Took my Mazda in because there was an issue my husband wasn't sure of. The mechanic was able to…read morefigure it out and replace the part within a day. Excellent work. Great value. Very happy with the service.

Another awesome experience at Octane Garage! They completed an oil change and this place was the…read moremost thorough I've been too! The inspection report is something I have never seen other places do, even attached pictures to show you! That part is super cool and helpful! Austin and Rylea, I think is her name, were super helpful and very nice and professional! The lobby area was really clean and inviting, which again you don't see a lot of! Definitely check them out!

We came up for a swim meet from down south far from home and had problems with our Ram wheel seal…read moreand bolt came out of brake caliper. They were able to get it in and fixed that day. Fantastic service and very polite. Thank you so much.

On our trip from Monument, CO to Flathead Lake, Montana, our Mercedes GL 450 suddenly QUIT RUNNING…read moreabout 30 miles south of Buffalo, Wyoming. Fortunately had cell reception and called Pat at K&K in Gillette, Wy. Said he could do diagnostics at 4:00 the following day. After a 100 mile flat tow, completed diagnostics, overnighting of the Mercedes fuel pump, we were back on the road in two days! Pat was very competent, hard working, and ethical throughout. Highly recommend.

Our cross-country drive from Virginia to a family reunion in Thermopolis, Wyoming, had been going…read moresmoothly until what sounded like a transmission failure near the Gillette exit. To say we were extremely concerned would be an understatement. My daughter immediately took her phone and searched for an auto repair business. K&K Auto Repair was listed as the only garage still open (it was 5:35 pm on a Friday) for the day. We limped into K&K, parked our Mercedes GL450, and entered the establishment. The receptionist greeted us with kindness and warmth. We explained our situation, and she alerted the mechanic. The mechanic, displaying the same type of courtesy and professionalism, took our car to the garage for a diagnostic test as we eagerly waited for the results. Twenty minutes later, the mechanic stepped into the waiting area and said, "I have good news and bad news. The good news is that your transmission is fine. The bad news is that your lower fuel pump is done, and I will have to order a new one." Sadly, we had to leave the car at K&K for the repairs, and my father-in-law drove from two hours away to pick us up. The following Thursday, K&K contacted us and said the necessary repairs had been made and the vehicle was ready to be picked up. The next day, my father-in-law dropped us off at K&K, we paid a fair price, and began our journey back to Virginia. Our car ran like a new car all the way home. Whether your car is domestic or foreign, K&K can repair your car. Thanks, K&K!!!!

My 2007 Jeep Cherokee has seen a lot of action with 5 kids, 3 dogs and multiple road trips and…read moreneeded a good interior detailing. The seats and carpet were a hot mess! My husband called Fast and Furious Detailing and made an appointment. A nice woman showed up at my house at 9:00 am to pick up my vehicle and said it would be done around 1:00 pm and she would drop it off. At 12:50 PM a gentleman from the shop called to let me know my car was done and to arrange payment over the phone. Perfect. The same woman brought back my Jeep at 1:00 on the dot and gave me my receipt. Upon inspection of the work all looks great! I wasn't expecting perfection as I knew there were some bad stains in the back (mocha latte spilled down the side of the back seat). But honesty it is 99.9% better and that is what I was hoping for. The cloth seats are still a bit damp and I rolled the windows down some to allow them to dry quicker. Car came back with a plastic cover on the drivers side seat and a floor mat cover too. Will return again. Probably going to budget a detailing twice a year. At $180 it wasn't cheap but it is money well spent to have a clean car again!

This was an amazing place. Great service, totally friendly and informative (Cody) and my Escalade…read morelooks like brand new. I am so impressed with this whole experience. I'd go there again ANYTIME I need a detailing. It did take the whole day, so plan ahead to leave your vehicle. Well worth every minute!!! Thanks. I'll be back.

We had a check engine light come on during a road trip for an over-boost issue on fords eco boost…read more Milo helped us out and ran a whole diagnostic and said the turbo and waste gate were operating properly so he cleared the light. Back on the road within' 30 minutes. Don't get service like that in the big cities/big businesses.

Platinum is the only place in Gillette that I will take any of my vehicles. I bought 2 of my…read morevehicles there for a no hassle fair price and they have been more than fair when I take them in for service or any type of repair.

Platinum Auto garage they've always been honest and fair. Good quality work never had any problems…read morethey care about you and they care about your vehicle and that's how it should be. I've been going there for many years and plan on many years to come thank you for your quality work.

We were having overheating problems in our Motorhome on Sunday and nursed it to Gillette, WY…read more Monday morning we were in their parking lot when they opened. Within half an hour we were in the shop and they were trying to find the problem. They had to overnight a part and as soon as it came in he next day they were fixing it and we were done by the end of the day and on our way. Great service and great staff.

This is a great company! Luke came out on the side of I-90 and repaired broken wheel studs on my…read moreclass C and did a wonderful job! He was out there lightning fast to take care of it, very knowledgeable and professional. He treated us like we were family and saw to it that we got back on the road with no additional problems. It's so great that there's still wonderful companies out there like this one! The cost was extremely reasonable too!