1. Top Gun Collision Center

0

Santa Fe, NM

Top Gun Collision Center

3.5 (17 reviews)
Closed • 8:00 am - 2:00 pm

Request a quote

Response time

1 week

Response rate

70%

Services - Top Gun Collision Center

Auto body restoration

Bumper repair

Collision repair

Top Gun Collision Center Photos

You might also consider

Recommended Reviews - Top Gun Collision Center

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

I took my Honda Civic to Top Gun Collision for some major front-end work in mid-September of 2022. I was told that it would be about a two-month job. Only yesterday, almost seven months later, I got my car back. My insurance company paid Top Gun half of the total repair costs ($4,000 out of $8,000) and gave me the other half to pay when they finished. From the start, Top Gun was very pushy in getting ALL the money up front rather than after the job was done. This was my first red flag, but I figured if they were getting paid early then they would do a good job and do it fast. I couldn't have been more wrong. According to my insurance company, it took Top Gun almost a month just to order the parts. Once the parts started trickling in, they came up with excuse after excuse as to why they weren't getting the work done. After three months of waiting, I started calling regularly out of frustration but was met with the same excuses over and over again. Soon they started finding other "issues" with the car. Interestingly, these "issues" were not going to be covered by my insurance, so I had to pay for them out of pocket. My car's harness and various sensors all needed to be replaced on my dime even though they were not broken during the initial inspection. When Top Gun took my car to Honda to fix the harness, I terminated my business with them. It was clear to me that something fishy was going on. When I picked up my car yesterday, I found evidence of damage and sloppy work confirming my suspicions. My license plate was missing, my gas had been siphoned to empty, all my windshield fluid was drained, someone stuck a knife or metal poker through my passenger door upholstery, my windshield was cracked, my battery was almost dead, and there were greasy engine parts / insulation pieces / trash left in my backseat and trunk. Simply put, my car was filthy and broken. I am not sure the stains from the greasy engine parts will ever come out. In my opinion, Top Gun Collision is incompetent at best and deliberately malicious at worst. There are plenty of other auto body shops in town. Go literally anywhere else - its not worth the hassle if they decide to waste your time and take your wallet for a joy ride.

See all

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Great work and service. They make sure the work done is top quality! I hope o don't need then again but if I do...they're the best.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

They came to Las Vegas for our car, great communication and followed up to make sure we were satisfied. They left our car like new.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of CM B.
0
85
1

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

Ask the Community - Top Gun Collision Center

Review Highlights - Top Gun Collision Center

“Top Gun in Santa Fe, NM took our car into the shop two weeks ahead of our next collision repair option, and Raul kept on top of the insurance company issues.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Top Gun Collision Center - bodyshops - Updated October 2026

Loading...
Loading...
Loading...