I trust the guys here at this Valvoline location. They might not always be the cheapest but I…read moreoperate a very busy lifestyle and convenience is where it's at for me. Whether it's a quick oil change (usually what I come here for) or a transmission fluid flush, I know I can always count on these guys to do a good job in a short amount of time with no appointment needed. The guys here are friendly and helpful. They also don't push too hard to sell you any additional services that are "due." If you're just getting a simple oil change or a fluid flush, I definitely recommend Valvoline to anyone here in the valley!

It pains me to write negative reviews, but people need the resources to make decisions…read more I recently visited Valvoline after needing an oil change and loving that I didn't need to get out of my car. As a parent, this convenience seemed amazing. Upon my arrival, 2 cars were in front of me and I was greeted within a few minutes and the process explained. Im thinking to myself, "wow, I like this." I'd also gotten recommendations and thought I'd be paying less than my previous establishment. Pull in for my turn and I'm told my oil change would be $99! I'm already in the bay and was not about to leave at this point. (This was $20 more than my previous establishment that included a 16 point vehicle inspection, tire rotation and car wash). I was immediately told I needed a new air filter, which was coincidentally on sale. I was shocked because it had just been changed 6 months ago (for the first time I might add) and my previous establishment told me they don't even check it, they just recommend per mileage which happened at 60k miles. So I obliged as they showed a dirty filter. Toward the end of my visit, the service manager mentioned my fan was still running but proceeded as though this was normal. I'm no car person but I also hadn't driven much in the last 2 months so I thought maybe my car was just trying to cool. I get home and it ran for 4 minutes. Over the next 18 hours, I made 3 trips each resulting in 4 minutes of my fan running each time. My check engine light also came on. As I became nervous and needing to return to work the next day, I managed to find a mechanic to take a look. As I explained the scenario, he immediately noticed a wiring that was completely unhooked (picture attached after hooked back up to show location). Thankfully I didn't wait because who knows what damage could have evolved. I called the 1-800 number. They apologized and offered me a coupon and forwarded to the manager. He calls me and blames training by the previous manager and claims he will talk to the techs. I explain that he was the one working on my car and he says "I'd have to watch cameras." Luckily I *only* spent $111 for the 20 minute convenience of not getting out during covid, but it's clear they only care about making money as quickly as possible and not about potential expensive mistakes along the way. I definitely won't be returning.

Best full service I ever had at an instant oil change, nice clean shop. Courteous and excellent…read moreservice! Great job by PJ and the crew!

1st had to wait 1 hour and 40 minutes before entering bay. Technician inquired about checking cabin…read morefilter and engine filter. I explained I changed those myself and only had 3500 miles since being changed. He went ahead and removed my engine filter and compared mine with his new one. His was much whiter only because of being manufactured that way. Tried to upsell even after I requested not to open engine filter. Next, he stated work was completed on oil change. I asked if oil filter had been changed. He said yes, by the technician under my vehicle. I explained that was pretty hard to do since my oil filter is on top of my engine and while sitting in vehicle I would able to see it being changed. He then replaced the oil filter. So be careful. Lack of experience could get you an oil change leaving you with a dirty oil filter. And they attempt to upsell products that aren't required. Moving onto to another location, hopefully with more qualified service technicians and not so much concern about upselling products that are not required.

Veteran owned company, very professional and skilled employees and owner on site to answer…read morequestions and work in your vehicle. They also offer towing which was helpful! Great business and people. Would recommend for all your needs.

Great service !! I would trust any guy their to work on my car ! I trust all their advise and…read moreoptions !! They give 10% of for all MFV !! No else where I will take my car !!

I was in a bit of a bind as I realized I pretty desperately needed an oil change and had a work…read moretrip that involved driving my vehicle, so I pulled in here to get it taken care of the morning of my long drive. Super quick experience, not pushy at all, but you'll pay more for the speed than you would elsewhere. But hey, for being in and out in 20 minutes I'll pay extra in this case!

Dealership prices. I'll just do it myself. Location wouldn't honor Groupon. Used Jiffy Lube in the…read morepast and was willing to pay a little extra for the convenience today. Great job walking business out the door

I will be taking my vehicles here exclusively from now in after a stellar first experience…read more Above all else, customer service here is top notch. Absolutely loved working with Daniel and the whole team here--they're all extremely professional, personable, and know their stuff. I'm no car expert (otherwise I wouldn't be here, right?) and they were always patient and helpful in explaining the issues without being condescending. The free shuttle service is great for longer repairs -- and one of the reasons I was drawn here in the first place. Or you can sit and wait for something quick like an oil change. What might be my favorite thing is that most communication can be done via text or online forms. While I love to talk to people, my day is usually full of conference calls and it's much faster to just send a quick text or check a box to approve repairs, rather than wait an hour or two for the call to end just to call them and give them the go ahead. I wasn't expecting that at all, but it's so much more convenient than having to play phone tag. And of course the quality of the work is fantastic -- without going into a ton of detail of our exact repairs, they were able to fix two ongoing problems with speed and ease, while the shop that found the problem in the first place still hasn't even called me back. Very impressed and plan to come back here for any future issues. I mean this in the best way that I really hope I don't have to come here very often outside of oil changes and tire rotations, but I know I'll be taken care of when I do.

AVOID CHRISTIAN BROTHERS AUTOMOTIVE…read more My experience with Christian Brothers Automotive has been extremely frustrating, and I would think twice before trusting them with your vehicle. I took my vehicle to them **THREE SEPARATE TIMES for the same A/C problem**. The A/C was blowing hot air, and the only reason I continued returning was because I was told the repairs were covered under warranty. Instead of resolving the problem, I repeatedly found myself dealing with additional charges and explanations about why certain repairs supposedly weren't covered. They would cover one part of the repair and then tell me that something else was "not part of the original repair." After the second visit, I drove less than 20 miles before the check-engine light came on. I took the vehicle to AutoZone and had their free diagnostic test performed. I was told the problem indicated a fault involving the A/C sensor. When I brought this back to Christian Brothers, I was told the sensor wasn't covered because they hadn't replaced that sensor during the previous repair. So after already bringing my vehicle to them multiple times for the same A/C problem, I ended up having to pay another $150 deductible through my CarMax warranty. At some point, you have to ask: Why wasn't this properly diagnosed and repaired in the first place? Their phone hold message talks about being nice and taking care of customers. That's great advertising, but being nice isn't the same thing as actually taking care of the customer. Taking care of the customer means diagnosing the problem correctly, fixing it properly, and not sending someone back out the door only to have the same problem--or another related problem--show up almost immediately. After three visits, additional expenses, I have completely lost confidence in this shop. Honestly, "Unchristian Brothers" would be a more fitting name based on my experience. If you take your vehicle here, get a second opinion and make sure you understand exactly what they are--and are not--covering before you authorize anything.

My experience here was not that great. I am already not a huge fan of going to the mechanic anyway…read moredue to prior bad experiences, price gauging and up charging. First, the woman that was working the front counter there seemed a bit overwhelmed and over her head. It not only took her a while to get to me, with only one person in front of me, but it took her awhile to check me in. The waiting area has a lot to be desired. There are a few high top tables and chairs. They have a television, but it was not turned on while I was there. They did have a Keurig, but no other refreshments, including water (At least that I saw). It was not a very comfortable spot or a place that you would want to spend an extended amount of time. I only came here because I thought that it would be more economical than going to the dealer, but I was definitely wrong. After I received a quote of $500 dollars, I called the dealer and asked them how much it would cost to get the same work done and they quoted me $90 less and would also be replacing the screen. But my truck was already sitting at the Pep Boys, so I decided to keep it there. The communication I received from this place was horrible. I dropped my truck off on a Monday and was told that they should be able to get to it that night and let me know what the issue was. I never received a phone call from them that night and they finally called me the next evening to tell me that they needed to replace my oil pressure sensor and that he had ordered the part and that it should be ready the following day (Wednesday). I followed up with a call Wednesday afternoon and was told that my truck was in the bay and on the lift, just waiting for the part to come in. I never got a call back providing me an update. I dropped by Thursday afternoon and the woman working the counter did not even acknowledge me and went to the bathroom and did not come out until the phone started ringing. I then asked the woman the status of my vehicle and told me that she was waiting on the part. When I explained that my truck had been there since Monday and was taking too long, she replied that they were short mechanics. I had to call her out on that excuse and remind her that she just told me that they were waiting on the part. She then changed the excuse to them having difficulty finding the part and having to order it from the dealer. If that was truly the case, that should have been communicated to me. At this point, I was ready to pull my truck out and go to the dealer. But I decided to give them one more day, instead of having to start the process over again. I finally picked my car up on that Friday and it was a disaster. First, they lost my ticket and I had to wait while they tried to find it. They eventually just ended up doing a new ticket. A guy, who I believe to be the manager, took charge and got things going a little better. I wish he was handling it from the start. He told me that my ticket was actually $600+, and not the $500 I was quoted because they forgot to add the diagnostics. As I mentioned, the dealer was going to charge a little over $400, I already knew the issue and it could have easily been diagnosed by reading the code. Anyway, the guy ended up getting the price back down to $500, which I appreciated, but my quoted price would have been lower because I had a 10% discount. Oh well, tomatoes, tamatoes. My experience with this shop was horrible. The only bright spot being the guy at the end. They really need to do better. I tried staying away from the dealer, but that did not work out. So, I guess I will be going back to them for my next service.

I went here originally for tires. So heres the deal, the starter is going out in my car and the…read morekid behind the counter talked me into letting them do my starter along with tires. So I sat there for over 3 hours, finally I went up and asked him what was the deal. Apparently he ordered a starter for an automatic instead of a manual and the mechanic can't get it to fit. Well duh. I mean I'm the one that had to pull my car into the service aisle because the mechanic didn't know how to drive a stick shift. How do you forget that quick and order the wrong part? It's not like they were swamped there was 1 other customer. As for the tires I've had them a month and I've already got a bubble on the sidewall. I said yes to the road hazard warranty, so I take a closer look at my paperwork and the cornhole didn't add it in. Nice. I gave them 2 stars not because of anything with the starter, I knew better than to let them do the starter that's my bad, I gave them 2 stars for being so brain dead.

I'm not sure why people don't like this Firestone, I've used it several times over the years on…read moremany different cars for many different problems and have never had a problem. They might be slow to answer the phone, but they are pretty busy. They are as quick as any other mechanic to get your car in and get it serviced. Today I had the ball joints on my Subaru replaced. They also noticed I had a couple broken lug nuts and they replaced that as well. The parts have a lifetime warranty and it's covered by a 12 month/12000 warranty on labor - including the alignment. And it was half the cost the dealer quoted... The people who worked there were all fine. Polite . Knowledgeable, Friendly I'll be back

Terrible customer service! Sandi the store manager never stands behind her word! Sold me some…read moremessed up tires and tried to blame it on the service department (Monty) and manufacturer! Wasn't even going to tell me that the tires they sold me not even 2 months ago had cupping issues until I brought it up. very terrible attitude when trying to voice a concern and never called back to fix the issue or even apologized! Told me I was "lucky they was replacing the tires free of charge" even though I was sold shitty tires from the beginning! NEVER going back!!! When I voiced my concern to the service manager Monty he took it personal saying he's only been there since July. I told him if a customer has a complaint it's your job to fix it which they barely did in the end! My car still drives shitty and they didn't even take off any money after over 1700 was spent!

Dropped off my Audi Q7 in August 2023. They stated they would not be able to get to the vehicle…read moreuntil end of September 2023. They stated they would have the vehicle completed by 27OCT2023. This date came and vehicle was not complete. Since this was our main family vehicle this was a great inconvenience. I would contact them on a weekly basis to get updated and usually little progress was made if any. My phones calls would not be returned sometimes which I would then have to physically to go the shop. Vehicle was finally completed 31JAN2024. Vehicle looked great and they were able to lower the cost a little by finding parts not directly from Audi. We are happy with the end result, but it was very inconvenient to be without this vehicle for an additional three months that we were not expecting.

Bobby did a great job! Really took his time to diagnose the issue I was having! Thank youread more

If you are searching for honest and high quality auto service you should consider Greens Auto…read moreService located in Mooresville IN. I have been doing business with Greens for several years and will continue. From my car, truck, motorcycle or motorhome I have received nothing but the absolute best quality service from Green's. I moved to Southern Indiana 8 years ago which is approximately 2 hours from Greens Auto Repair and I will make the drive for any auto repair I will ever need. Always willing to work with you on a solution that will handle your needs with an honest estimate for any repairs you may need. Unlike dealerships where they up sale you on repairs you truly do not need Greens is more concerned about what they can do to help you no matter what your needs may be. Thank you Greens and keep up the great work you do. Mike VanArsdale

Called three days in a row. No answer. Also in person at…read morethe door. No answer. So went to the shop across the street.