I've had other property managers but none provided the hands-on assistance like Berkshire Property…read moreManagement. They have managed as many as 24 units for me in and around Reading, PA for the past several years. They put in good rent paying tenants and take care of all the maintenance and repair issues so I don't have to. With Shar's help, I've been able to get units updated and looking good while substantially increasing rental income. I highly recommend.

I made an appointment with Shar to see a house at 1 PM on a certain day. I got there at 12:50 PM…read more At 1:05 PM I used my cell phone to call Berkshire Property Management. I said I had an appointment with Shar and was waiting for her. The person said "Okay, I will tell her" and then immediately hung up the phone. At 1:20 I called again and Shar answered. I asked if she was coming to the house and she said no. She said she had left a message on my home phone that day and I didn't call her back and so she will not keep the appointment. There was no reason why she would have called me since we had already agreed to meet at 1 PM that day. Also, when I got home that day there was a message from Irene at Berkshire Property Management. She said that Shar had been at your house at 1 PM and that I didn't show up for the appointment. That was not true because I was standing on the front porch from 12:50 until 1:20. And while I was there, Shar told me on the phone that she was refusing to go there. So basically, Berkshire Property Management is a company where the staff members are not dependable and they say things that are not true.

Bold Property 603 N. 9th St Lebanon Pa Good luck trying to…read moreget ahold of someone Lived at the address for 7 years. Never once was late on my rent. Moved out as of April 1st, 2024. DID NOT receive my security deposit until 1 month and 1 week later on May 8, 2024. Because "they didn't have my new address" even though I provided it to them Jennifer DOES NOT know how to do her job and will literally give you the run around for weeks at a time saying I'll get back with you Bold is nothing but money hungry POS management

I have been renting since December 2022 and by far the worst mistake and regret I've ever made…read more Been having water leaks from all parts of the apartment, kitchen, closets, living room and window. There's been occasions of mice and fleas which I don't even own any pets to begin with. They come patch it up and once again starts leaking again! Im tired of putting damn requests in and this apartment still sucks! I don't plan on renewing no damn lease whatsoever can't wait to be done with this shithole.

AHPM provides us property management services for our apartment buildings. Their leaders and staff…read morebalance responsibility to both clients and landlords. AHPM's communications between the two groups helps ensure fairness, and they go above an beyond to assist tenants We've had a handful of property managers over the past two decades in Berks County. AHPM is the best we've partnered with.

waiting 2move no call back 1bd rm needed it takes 4ever not considerate nice placesread more

We have sold our home and were looking for a rental. There were 3 rentals we were interested in…read more We contacted several times......no response on 2. The other one we actually were given a lock box code to look at and then when I attempted to contact and express interest...I can't get a return call. I don't know what they do, but they are not responsive at all.

If this is how this company treats prospective tenants, I can only imagine how they treat actual…read moreresidents. On Friday, 6/26, my partner and I scheduled a showing for Monday, 6/29 at 4:30 PM. We were specifically told that no earlier appointments were available, that we were the first people scheduled to view the apartment, and that we would likely have the opportunity to rent it. Based on that information, we both rearranged our work schedules, found coverage for our shifts, inconvenienced several coworkers, and lost income just to make this appointment. Then, just five hours before our scheduled showing, we were told the appointment was canceled because someone else had already rented the apartment. The cancellation itself was frustrating, but the way it was handled made the experience far worse. When I expressed why we were upset after taking time off work and losing wages based on the information we had been given, the Leasing Manager working on Monday, 6/29, told me they didn't understand why I was upset and that this was "just the process." If that's truly their process, it's a process that shows little respect for prospective tenants' time, commitments, or finances. A simple acknowledgment of the inconvenience or a sincere apology would have gone a long way. Instead, the response was dismissive, unprofessional, and completely lacking in empathy. Our time, our income, and the effort we put into rearranging our schedules apparently meant nothing. If you're considering renting here, be aware that even a confirmed showing may not mean much, and don't assume the company values your time the way you value theirs. There are plenty of property management companies that communicate honestly and treat prospective tenants with professionalism. Based on this experience, I cannot recommend this one.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

I just took a new job that required me to relocate my family across country. Everything happened so…read morefast. There was so much to do and not enough time to do it. I contacted the folks at Personal Property Managers and they took care of everything for me. They cleanout out all the stuff in our house that we did not want. They sold items that we did not want to ship cross country and they even listed and sold our house for us. I was really impressed with the way they took care of everything for me. They had great communication, updates and great service. I highly recommend them for busy folks or for people that live or work a great distance from their house. Thank You, Michael.

Joe, Nick and the team at Personal Property Managers were lifesavers. When my father passed away…read moreand I needed help in selling his house, they were right there the entire way. From cleaning out the house, dealing with an unexpected incident that occurred right as we were preparing to put the house on the market, and handling the marketing and sale of the property, Joe went above and beyond. I live out of state with a 5+ hour drive each way. Joe was my eyes and ears on the ground and saved me an immeasurable amount of time and effort. He kept me informed regularly and made the entire process go as smoothly as it could have for me and my family. I cannot recommend Joe and Personal Property Managers highly enough.

We cannot thank Mark enough for helping us find our first home! He was truly the best. Mark was…read morevery patient with us and extremely knowledgeable. He showed us many homes while being tolerant and understanding. He also knew so much about pricing, home updates/renovations and general buying/selling information. In addition, he has a lot of connections in the area that not only helped with the home buying process but also renovations and updates as well. Mark is an extremely trustworthy, down-to-earth and professional realtor. He went above and beyond. Mark answered all of our texts and calls promptly in the evening and on weekends. He even let us borrow his personal ladder. We highly recommend him!

I was so impressed with Mark from start to finish. I had 4 rental properties in Reading, PA that I…read morewanted to sell but had been delaying any attempt because I currently live 3000 miles away in Portland, OR and based on past experiences I wasn't confident that any of my previous Realtors could handle the task without my constant involvement and oversight. I searched reviews and finally made the decision to go with Mark. Best decision ever! Not only did Mark sell all 4 of my properties faster than I ever thought possible but he handled all of the little things that I was not able to do from so far away. I completely felt as if Mark handled these properties as if he was selling my own personnel home with the potential for a big commission and not the inner-city rental properties with less than cooperative tenants and the minimum commission possible. Among many other things he went so far as to find contractors when repairs were needed and most of all he did an amazing job working with (and most times around) the property manager that was handling my properties and was less than responsive. Overall Mark did an amazing job and I would very highly recommend him to anyone I know that is trying to sell a property. He is not only professional and skilled he is also friendly, a pleasure to work with and is incredibly patient. I always felt as if Mark had my best interests in mind every time he was dealing with potential buyers. I could go on and on about how impressed I was with Mark and how he certainly goes above and beyond, but will just say that if you have a property to sell...Mark is your man!