I am as happy as can be with the Tri-Cities location. All 3 of the trainers (Ali, Matt and Andy)…read moreworked with me and my Doberman. Not only did we have fun during those lessons, they also amounted to my dog finally listening to me when I call him, being solid on his other basic commands and just a pleasant family member. I can only recommend this group of people. You get your money's worth!

The Johnson City location is FAR from professional. I had many problems with the people that work…read morehere. Beginning with Randi. She was very difficult to get ahold of. I left messages on voicemail and FB and did not receive anything back for days. I chose the 2 week board and train. Andy was training my Doberman "Chopper". I was told before hand that I would frequently be updated with photos and videos of training. I had to contact Andy multiple times to receive any information at all on how chopper was doing. After he updated me the first time it had been 3 days and he still had not engaged chopper in any training at all. Upon pickup Andy was very unprofessional while my sister was around making an off color comment about the tightness of the collar. He said "You want the collar to be tight enough where you can only fit 2 fingers in there. Thats my motto with everything in life." Andy also told me and my sister he did not get to work Chopper off leash much at all. I was very confused by this as the name of the company is "Off-Leash K9". Chopper did good with all the commands when I picked him up. But one very important aspect of the pick up was there were no distractions around at all. About a week and 1/2 after pick up, and after 3 different collars changes due to Andy putting Long-Haired prongs that were too powerful on Chopper (I only know this because the collar stopped working so I brought it into the Alcoa location where Fallon was VERY HELPFUL and informative) I gave Randi a call because Chopper was not obeying commands as he should of. He was still bolting after dogs in the neighborhood. Snipping at my smaller dog which I previously complained about. Not listening in the house when people were over. Mouthing on peoples hands (plays bites but they can be scary to younger kids). Me and my mother typed an email to Randi complaining about the lack of obedience Chopper had. She called the next day completely laughing in my face about some of my complaints. She offered to bring him back in for re-training, but I was not for this because I had already purchased their most expensive and extensive training package. Chopper was there for a total of 17 days and they had not got the job done. I asked for a refund for the training, but offered to pay $800 for the collar and for the boarding of the dog as I saw that to be more than fair. She continued to laugh in my face about this proposition. The entire program cost was $2800 and I believe they had more than enough time to get the training right. I would not recommend the Johnson City location to anyone. If I did recommend something it would be for the people in the Alcoa location, aside from Randi, because all the employees their were more than helpful and informative.

We always enjoy going to Pet smart even if we are just browsing the pugs love the attention and…read moregetting to see other dogs

Highly recommend this peticular petsmart always care, the…read morevet there isn't the normal one from others and are very very caring. but.... Special shout to Kevin for being great, he knows why

This is probably the worst kennel I've ever been to, got to use them since all kennels were full ,…read morebut as soon as I picked them up they stank like feces and urine , my dogs have feces all over their coat... never will I recommend not use this kennel again...

I went to this place to try there "shooting range" it was the first time I'd ever been on the…read moreproperty. The girl seemed very awkward when she took my money and lead me to this make shift shooting range built from I'm guessing an old tractor trailer. Well I only stayed about 15 minutes because it just wasn't safe. They had electric drills for the target movement that would smoke when I'd use it and little paper clips to hold to the targets. Well no big deal there but as I was getting into my truck to leave some younger smart Ass guy comes up to me and says. "Hey your tommy right". I said yes. Then he starts ranting about the (last time) I was there. And remember this was MY FIRST TIME EVER ONE THE PROPERTY. Stating how I used an automatic pistol with a very large capacity mag and claimed I'd shot out there little paper clips holding the targets and I owed them 20$. I was dumbfounded. I really dint know what to say other than stating the fact hat I'd never been there before and he must have me confused with someone else. He seemed extremely sure it was me because the girl remembered my name???? my name? I ask. I then said you think it was me just because the name is the same???? He kept being a jerk and saying it had to be me and I owed him 20$ for new paper clips. I honestly felt like at any moment cameras would appear and they would say I was being pranked. I'd already loaded my gun back into its case and stored it behind the seat of my truck. So I was just standing there as this little jerk was in my face cursing me and threatening to "take 20$ from me before he would let me leave". Once I realized he was somehow convinced I was the "other guy" and I wasn't going to be able to convince him otherwise and not really wanting to get in to a situation with an angry guy carrying a gun while at that point I'm defenseless I just pulled 20$ out of my pocket and paid him so he would get out of my face and allow me to leave. The whole episode left me extremely aggravated and even though it's been over a year ago I think of that day every time I see there signs or drive by. So hopefully this review will help someone else avoid the situation I was put into. Aside from them basically stealing 20$ from me the range isn't worth even going to. The place stunk of dog poop and was just overall nasty.

Can't say enough about the pawfect place.We boarded clarabell our golden retriever with them for…read moretwo weeks last August while we were on vacation, the first couple days she was there she had some stomach issues, they called right away and took her to our vet and took great care of her! The basic obedience training she received was amazing she was like a diffrent dog...In the best way! Cassidy is amazing as is the whole staff and we can't recommend them enough.

From the owner: Tri-Cities only Canine Wellness Center! Obedience Training,…read moreCanine Nutrition, Behavior Modification, and Boarding Positive First - Balanced Training

I recently left a low review for Dog Just Visited. I am now changing my review due to how Sandra…read morehandled the challenges we faced with scheduling and inconsistency. When we started in January, consistency looked doable, though still challenging. One of my dogs is a male reactive dog who we adopted when he was one and had been kept in a backyard until then without socialization with other people or animals. He wasn't even leash trained. We got the second one as a puppy to be his companion and help socialize him. I had never had a dog in my entire life until these two, and I thought I would have more help than I actually did for the first few years I had them (before my current marriage). When I was financially able, I contacted Sandra, who was clearly passionate about animals. I ended up paying for 12 visits because we felt like Tucker needed a lot of work. Sandra had the best treats and helped us manage Tucker's behavior with better collars, leashes, and supplements. We had to cancel and reschedule due to my own circumstances, Sandra's, and, of course, the weather. That put us into the busiest time of the school semester, both as a teacher and with our five kids' dance, sports, and band schedules, including practices, lessons, dress rehearsals, concerts, competitions, school trips, and other events. With two adults, both working two jobs, consistency was nearly impossible. In hindsight, six lessons would have been more manageable for my family, but Sandra has worked with me in other ways to support our progress. I know that I can reach out to her anytime with questions. She truly cares about and wants the best for the dogs she works with.

From the owner: 2024 WINNER Best of the Best Readers Choice Award Dog Just…read moreVisited aims to empower dog owners with effective training techniques that foster a deeper bond and promote a well-behaved companion. Sandra is dedicated to transforming challenges into successes through understanding, patience, and respect for every unique canine and human relationship. Dog Just Visited is a reputable business serving the Tri-Cities areas, offering a wide range of professional dog training services. Specializing in Behavior Modification, DJV provides exceptional care and support for all your needs.