From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

I went to Pigeon Forge after Christmas and needed a place for my dog to stay. The staff at Smoky…read moreMountain Pet Resort were more than accommodating in finding a space for my girl. When I dropped her off, the staff came out in the waiting room to meet her, and spend a few minutes making sure she was comfortable. They encouraged me to call and check on her as much as I wanted and said I could visit her during the day. I loved how open they were because some places are annoyed when you call to check on your animals. When I picked my girl up, she seemed healthy and happy. We'll definitely be back again if she needs a place to stay.

I like the pricing and the work they do washing and grooming my three small dogs. What I didn't…read moreknow was your appointment time is not an actual reflection of when the dog will be washed or groomed. My three dogs who are not crated at home had to spend over 4 hours in a crate waiting their turn for grooming. I feel an appointment time should be within an hour or two not longer.

The grooming they will also be doing Christmas pictures to I think it's sometime in Decemberread more

Central Bark is run by such a joyous and capable set of staff! I SO appreciate them keeping my dogs…read moresafe while I had movers in and out of the house! I will definitely use them again. They even had treats that I could buy to give the dogs at night to chew on. Smooth handoff, good communication, good computer system. I couldn't be happier!

Staff and the attention the dogs get , the cleanliness of the facility , the updates they provide…read morethat are personalized

I have taken all of my animals here for nearly 10 years and never had an issue. They always take…read moretime to explain what is going on and how to treat it. My pup has had 2 surgeries with them and groomed once a year plus vaccinations and blood work. I cannot say enough good things about them and their care for my babies.

Don't have a problem with Dr Matt, but we have been going to this place for the last 4 years and…read moreloved them, but as of late the front end staff are getting very snappy and unpleasant to talk to. Make sure you check your bill before you leave. We set up an appointment primarily to have 2 of our long-haired cats have their underbellies and poop tracks shaved at $20 each and only one cat had her butt shaved without the belly and the other cat nothing. They had to make sure they talked us into doing all their vaccinations, so we left with a $300+ bill without getting what we came for done. Time to move on I guess.

Best prices with personal attentive care. The staff goes out of their way to help. I drive 50 miles…read moreto take my dog to veterinarian!

Dr Woosley and Dr J have a God given gift of caring for our four-legged friends. I'm so grateful…read morefor their endless dedication and patience. The staff is very kind even in a high stress environment. Their prices are so reasonable I don't worry about having to take out a mortgage to pay the bills with my multi pet household. *Yes, you may have a wait, but they are caring for ALOT of pets and working very long hours trying to care for them all. Have a seat, be patient and thank God for them. When it is your turn, your pet will get the one-on-one attention he/she deserves. D. Bullock