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    The Pet S'Paw

    5.0 (1 review)
    Open 7:30 am - 8:00 pm

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    7 years ago

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    Grooms To Go - Grooms To Go information.

    Grooms To Go

    (5 reviews)

    We moved to Tennessee 3 years ago, and was looking for a professional dog groomer. Everyone we had…read morespoken with recommended Grooms to Go, so we gave them a call, and reserved an appointment. Besides the convenience that they came to our home made everyday life so much easier then loading up your fur baby, and driving across town. I was very impressed by their kindness to myself and my dog, besides getting a tour of their grooming truck which by the way was very clean and nicely equipped, I couldn't be more satisfied with the service that was provided! After my dogs groom, it was hard to get her out of the truck! My dog LOVED them! They had a great time! I definitely would recommend Grooms to Go!

    TOTAL BAIT AND SWITCH company. They advertise servicing Gatlinburg, however, they do not unless…read morethey think they're going to make major money off of you. It is total bait and switch. a young man called me and cackled at me before hanging up when I said I was disappointed that the advertisements said Gatlinburg and we spent all day texting back-and-forth after eight hours, they will not come to my address, knowing from the FIRST message I'm in Gatlinburg, after learning my dogs just need a good bath and nail trim. Just EXTREMELY UNPROFESSIONAL and I am so glad that I will not be giving them my business. PLEASE TRY TO FIND AN ETHICAL COMPANY THAT COULD GENUINELY USE YOUR BUSINESS AND YOU CAN SUPPORT... I CANNOT, ON YELP, SAY WHAT WHAT I *REALLY* think of these people. Just a bunch of kids/crooks, hoping to make a fast buck. Good luck if you choose them.

    Embassy Veterinary Center

    Embassy Veterinary Center

    (3 reviews)

    I brought both my dogs here for vaccinations. This is such a clean and fun environment! This team…read moreseems to love their job and I can tell really cares about my pets! When I ask questions they're great about having answers for me! They work within my budget without making me feel like a bad owner!

    Our dog was enrolled at Embassy Veterinary Center, Emory Road location, for 2 1/2 years. We used…read moreVeterinary medicine care, boarding, and daycare. In the not-so-distant past, our dog was spending time at daycare. In the early afternoon, I received a text message from an employee (not management), stating an employee attempted to physically redirect my dog from humping another, and my dog bit them. The message included, "I discussed the incident with management and your dog is no longer welcome at daycare". With such an accusation as this, I was astounded that Laura/Officer Manager chose not to call me and offer a face-to-face discussion. Rather, I received such an insensitive update from a staff member, via text. The next day, I spoke with Laura via telephone regarding Embassy's dog bite policy. From the onset, her lack of professionalism and disrespectful tone toward me, spoke volumes. She flippantly responded, "I don't have the policy at my fingertips, I cannot recite it verbatim, and policies frequently change". The following day, I spoke via telephone with Mandy Swartz/Operations Manager of Emory, Westland, and Lenoir City locations. I asked valid questions; what time did the alleged bite occur, who was bitten, was medical care rendered, were there any witnesses, what type of training did the employee have, how long have they been employed, what part of my dog did they physically grab to redirect him, did anyone review the daycare yard camera footage to get a clearer understanding of the incident? Of those inquires, Mandy Swartz told me; the employee chose to remain anonymous, no skin was broken, no blood or fluid noted, and no medical care was rendered. Further, she stated the daycare yard camera does not replay footage. Why have it in place then? None of my other concerns were answered/resolved. In an effort to substantiate my concerns, I sent a detailed email to Mandy Swartz. A week or so went by with no reply; I sent the email a second time. Again, she made the conscious decision to ignore me, the consumer. I called the Westland location and left messages twice with staff, and again, she lacked moral courage to reply. In my humble opinion, reviews are intended to provide honest feedback on businesses in which potential consumers may be interested in. Before my husband and I enrolled our dog at Embassy Veterinary Center, Emory Road, we read reviews, spoke with neighbors, and this business seemed reputable. Unbeknownst to me, several of the 5-star reviews submitted were by Embassy employees, to include the Operations Manager, Mandy Swartz. Additionally, management responded positively to the employees reviews. This practice is unethical, deceiving to the consumer, and unprofessional, to say the least! These individuals who hold a title of management, have absolutely zero integrity. The incredibly high staff turnover rate of the front desk/daycare employees is a true reflection of the inept management, at so many levels. My husband and I are extremely grateful to all the employees who cared for our dog. Each and every day he was under their care, they displayed compassion, integrity, and always a smile on their face. They have all left this place of employment, and we could not be happier for them. Lastly, there are too many other daycare/boarding businesses in the Knoxville area to choose from. Embassy's number one concern is money, not the consumer or employees! Thank you!

    The Pet S'Paw - groomer - Updated May 2026

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