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    Top Dawg Group

    5.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    8 years ago

    We've used them several times. Always on time and polite... Our customers even give us compliments on the driver's. Would recommend.

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    Reliable Couriers - My laptop made it home in one piece!

    Reliable Couriers

    (16 reviews)

    Playhouse Square

    I called them to get something delivered ASAP from Cleveland to Chicago and they came through, and…read moreonly ones that could do it, everyone else seemed like they didn't want to do it or just didn't care and said they weren't interested in going that car. I needed literally a box of sweatshirts delivered for a show and everyone else acted like I lived on mars... But their customer service lady (Donna thank you again!!) was amazingly helpful and understanding and explained how they would deliver my boxes direct. I went with them and I'm glad j did because they apparently went directly there and delivered them well before my clients show. I can't recommend them enough for any deliveries you need, they delivered fast and were the only delivery company that was competent and wanted my business. 5 stars doesn't do them justice.

    Apparently no one in Cleveland delivers pallets on a short notice to Atlanta (it's too far for them…read moreto go) well no one but Reliable Couriers. I contacted these guys after calling literally every other delivery service in Cleveland and Akron, and they said they could. They gave me a price and two of their drivers showed up with a cargo van to pick it up within an hour after I called. The drivers were professional and knowledgeable and used a strap to make sure my pallet wouldn't move and started driving. They delivered it extremely quickly within like 11-12 hours and my client was extremely satisfied we could get this delivered to them in time (thank you for that the client is now one that buys from us all the time). Their customer service rep (Donna) was helpful and courteous, and I wouldn't hesitate to use their delivery service again.

    Premier Delivery Services

    Premier Delivery Services

    (1 review)

    This is the worst customer service and company I have ever had the displeasure of doing business…read morewith. They were scheduled to deliver my appliances Wednesday and they did, all but the fridge. When the delivery truck driver informed me they forgot the fridge he also stated that they were running late and just did not have time to look. No big deal, it happens. When I asked him if they could deliver it Saturday so I did not have to miss any work he said that would not be a problem given the fact that it was a major mess up on their end. As soon as he left I called the office and the receptionist (worst customer service in my life) informed me that she would notate my account but that it should not be a problem. Friday rolls around and I call six times to confirm and get no response back. Saturday comes around (I held off going to see family I have not seen in a very long time to ensure I get my fridge) and I call right at 7. Same lady answers the phone and I ask if I'm scheduled for delivery. She proceeds to tell me that not only am I not scheduled but that they don't deliver in my area on those day. When I told her I was promised multiple times she proceeds to place me on hold to walk out and talk to the warehouse manager. When she comes back on the phone she basically tells me in a round about way that I am shit out of luck and have to wait until Monday. This is the one thing holding me up from living in my first home. I live in bfe and can't afford to not have a fridge. At that point I lost it, if you know me you know I am very patient and understanding. When I demanded to speak to a manger she tried first telling me there was no manager on duty. Which was a lie given the fact she just went and talked to one. When I called her out on her lie she proceeds to state "he is running the warehouse and does not talk to customers". If you are running a company properly as a manager then the warehouse should be running without you for five minutes, but that's besides the point. I then ask if we can come pick it up today. At which point she tells me I only have until 1:30. Remember the family? My fiancé is right in the middle of driving to Modesto to see them and get the rest of our belongings to drop off in Placerville. There is no way we would make it in time. Worst customer service in the world. I've never felt so disrespected.

    Top Dawg Group - couriers - Updated May 2026

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