Someone in management at United needs to remind the young lady behind the counter that there is a…read moreconvenience store on every corner of this town. I don't have time to stand there and watch her talk on the phone halfway through checking me out...especially not when two other employees could have answered the phone. United typically has excellent service, but not this employee.

Nice to have a convenience store in the northwest corner of Lubbock, that is clean And reasonably…read morepriced. Getting a forgotten gallon of milk doesn't clean out the bank like other places. Nice people and well lit parking lot.

Shonda was very nice and understanding, I was walking in the rain for 2 and a half hours trying to…read moreget food and get back to my house. She ordered me an Uber. The store looked very nice. She has a nice personality. Thank you again shonda

I would drive to the CVS around the corner or the Walmart down the street, but I wouldn't go…read moreinside. It is bad enough to make you download the Yelp app, write a review, and return the opened drinks (not opened by us). To get to the CVS, turn right from the 711 and turn on University. It will be on your right. To get to Walmart, turn left from 711 and turn on Ave Q. It will be on your left. Balls in your court, high-as-a-kite cashier ranting about kids today and the movie Idiocracy.

Great location for a quick fuel up! Clean and nice! Half price fountain drinks from 2-5pm!read more

Manager was terribly rude after the girl checking people out made a mistake. Took no issue with her…read more- mistakes happen, but he was quick to jump on me for it and with a really nasty attitude. Don't recommend. He sat there ignoring the other checkout girl as she chatted with some guy as two others were in line.

Typical CVS, wasn't busy so quick work to grab a travel size sun screen ( located right at the…read morefront of the store) and hitting the pharmacy for some Claritin D. Katherine at the pharmacy was pleasant and provided prompt service.

This is the second time I have visited this store in a week. The first time I had to search for the…read moreitem I needed. At no point was I asked if I needed assistance, but at least I knew there were employees in the store. I was finally able to find my items and used self check. The two people behind the counter at the front were at least friendly. Tonight (1-9-23 @ approx 8:45-9:00), as I was walking through the store I heard a young woman and young man talking in the make-shift managers office. I could not see them but could hear the entire conversation, complete with colorful language from the female. When I headed to the checkout, there was a young man who had been standing there for quite a while. He asked me if I knew where to pick up items that had been ordered online. THERE WAS NOT AN EMPLOYEE TO BE SEEN IN THE ENTIRE STORE! I told him I could hear them in the office. He said he heard them, but they wouldn't come out. I went to the door and knocked. When the young man opened the door I tried to explain that there was a gentleman at the front counter needing assistance. It obviously fell on deaf ears because he walked right past me and did not even acknowledge I had spoken. He was rude! He did help the young man then was obviously anxious to get back to his "potential opportunities" in the office. Anyone could have just walked out with their merchandise and the employees would have never known. Very disappointed! Management should look into this. If one doesn't know what is going on in the house, perhaps one should spend some time in the trenches. The behavior of the employees reflects very poorly upon the CVS brand. The second

This was one of the worst customer service experiences I've ever had at Walgreens. The photo center…read morestaff were completely unprofessional and extremely rude to my husband. We ordered a poster and received confirmation that it was ready for pickup under the correct name and location. When my husband arrived, the employees immediately dismissed him and insisted he was wrong about the name and that no order existed, despite him showing them the confirmation messages proving otherwise. Instead of helping, they argued with him and treated him like he didn't know what he was talking about. After wasting his time and giving him attitude, they finally admitted that their printer has been broken the entire time. So not only did they fail to complete the order, but they also never bothered to notify us before he drove there. That is completely unacceptable. This level of incompetence and disrespect is ridiculous. The staff clearly do not care about their customers or their jobs. I will never order from this location again, and I would strongly warn others to avoid their photo center unless they want to deal with rude employees and wasted time.

The pharmacy is quite possible some of the worst in customer service…read more If you like being treated as a customer who isn't important then go to this store. There is only one employee in the pharmacy dept that has good customer service skills.

I went in to buy a coke, there was a retail sale sign on the door that said 2 for $4.29 any 2 coke…read moreproducts mix and match 20 oz so I thought that sounded like a better deal and grabbed 2. The lady employee rang it up and I was distracted and paid but when I got in the car looked at the receipt and saw she charged me $6.04. I took them back in and the same employee said she couldn't refund me even though I showed her the sale sign clearly on the door (how many other people has she over charged). I was told to come back in the morning to speak to the manager which I did. I brought the cokes back in the store bag with the receipt and showed her the sale sign and she said she couldn't refund me the difference. Also, I might add neither the employee who overcharged me nor the manager ever apologized. I advised the manager that was false advertising and she just shrugged her shoulders. I called their Corporate office to file a complaint and I am not holding my breath. I think I may call Coke to complain as they provide the retail signs and pricing I believe. This has ome more about the poor customer service I received and the blatant over charging and the fact that the manager just shrugged when this was brought to her attention.

Get gas anywhere but stripes !! Worst employees in town !! Rude allways too busy to help you out ad…read morethey have a terrible rewards program!! Work half the time .

If I can give this place zero stars I would…read more. I'm writing this review as I've been sitting in the line in drive-through pharmacy over an hour with only two cars ahead of me. The Worst CVS ever avoid at all cost

Worst possible service at drive through of any retail store within 300 miles. Consistently backed…read moreup, jacked up and useless. I have skipped receiving Rx that are available because of their horrible service. They could care less when you call to complain.