Any time I get the chance, I warn people about this auto shop. The wife/receptionist has a very…read morerude attitude. If you're only going for something simple like an oil change, you might be fine. But if it's anything more than that, I'd recommend taking your car somewhere else and saving your money. In my experience, you can end up paying a lot without having the problem fully resolved. One time while I was waiting for my car, I overheard the owner tell his wife to charge a customer more after they had gotten into an argument. That made me question whether their pricing is always fair or consistent. This was my experience, and I wanted to share it so others can make an informed decision. Consider yourself warned.

After spending $1,800 in good faith, believing I had found a mechanic capable of servicing all six…read moreof my vehicles, I was disappointed to discover the poor level of customer service. Here's what transpired: I had $1,800 worth of work done on my vehicle, and when I picked it up, I noticed a whistling noise that wasn't there before. When I inquired with the front desk lady--who had an attitude from the start--she quickly became defensive. They later found that the new power steering pump they installed was defective, but instead of an apology, all I received was a statement that they would need to warranty and replace it. Today, when I returned to pick up my vehicle, I noticed a rattling noise that both mechanics attributed to fluid on the belt, which was caused by their work. When I mentioned this to the same front desk lady, she insisted the noise had always been present, completely unaware that the mechanics had already explained the situation to me--one even mentioned he knew it would be an issue. Since it wasn't my fault, I suggested I would buy the belt myself and asked if they could install it for free since they caused the fluid issue. Unsurprisingly, her rude response was that they wouldn't do anything for free, and she hurried off to find someone to address my concerns. When she returned, she stated that they would install the belt for free but would no longer work on my truck. At that moment, I decided to take my business elsewhere. I don't even need them to replace the belt for free; their attitude and lack of customer service were unacceptable. It's important to note that I had previously had them replace a valve cover on my Nissan and was completely satisfied. Today, before this issue had occurred, I inquired about repairs for my Ford Expedition. This place will never get my business again, and she really needs to work on her attitude--understanding that repeat customers and positive word-of-mouth are vital for success.

I took my car to Tuttle Motorsports to be worked on by Will and Corey about a year ago. The initial…read morediagnostic run on my car was that it needed a new rear differential that's what I approved to be done for the Car work wise. After the approval for Work Will proceeded to open my trunk, blast one of my rear struts out for the trunk and ended up breaking the whole glass windscreen on the back of the car. Will never called me to tell me that that had happened after a long period of time Will, I finally got notice back from him that the rear differential didn't need to be done it was the transmission to the car that needed to be replaced. He told me that since he had my permission to do the rear diff he just might as well go ahead and replace the transmission instead I never approved the work for the transmission because if I knew it needed a transmission I would've swapped it over to a five speed manual transmission. I paid the very large sum of money for work. I left Tuttle Motorsports and upon leaving that day, I heard a loud humming noise that I had never heard in the rear of the car I called Will, and told him I was coming back so he could listen to the noise. I brought the car back the next day Corey rode in the backseat. Will rode in the front. Both said they heard nothing fast-forward a year later I drive the car very rarely maybe a few times a year I heard a large squeaking noise coming for the rear end of the car. I take the car to another BMW mechanic right down the street for me instead of Will $600 later with him looking for what was squeaking he found that the rear differential had not been put together properly. The plates were squeaking back-and-forth from Will and Corey not tightening the rear differential bolts on the car. Do not take your car especially a BMW a Porsche a high-end car to Will and Corey at Tuttle Motorsports they will rip you off and do really horrible work. For what they charge you might as well go to the dealership and get the work done correctly. What a joke! If you take so much pride in fixing things and being prompt about fixing the glass Will why wasn't I told when it was broken? Why was it told to me when I came to pick up the car when repair was supposed to have been done correctly? Your a scam man and a shotty work shop. Why would I ever bring my car back to you guys when you where the only place to touch the car rear differential and you couldn't even torque the bolts down to spec? Maybe you guys should open something else? Car repair is not your thing.

This is the nicest, most helpful, and most knowledgeable shop you can go to. If you need anything…read morefrom information to service, a PPI or anything in between there is no better place. Will and his team are fantastic. I highly recommend them!

They are wonderful people who make you feel at home when your car breaks down far from home. They…read moredid an excellent job and the price was within reason of what I would pay at home.. I thank them very much for helping a poor stranded motorist.

Was quoted different price than charged. Called was told the person did no think I would need oil…read morefilter(my stupidity assumed filter included always) also charged for adding fluids to washer and transmission. I had someone take vehicle for me. (while on PT.) I will never patronize again.

I have been to their old location a few times for work. Johnny and the guys are always great. He…read moreinstalled my new turbo system and worked with the tuner to apply the tune, did a new header, did my upgraded suspension, and this coming Friday 6-4 I will get to see the new location for my Coilover install. I drive all the way from the outskirts of Greensboro so you know I trust them. Miata Mark (LOL guess i could have signed in first)

Recently moved to NC - Check engine light came on, registration dropped all at once during these…read moreCoronavirus times. A close friend Piseth referred me to his buddies shop. No expectations I drove from Charlotte to Lexington to be utterly amazed at the professionalism of the employees of TK auto. I was greeted when I first drove up. The staff was super friendly. First glance at the garage bays looked very nice and well kept. I meet Johnny, Robert, Piseth & Brandon and felt confident watching these mechanics work on the cars currently in the shop. Johnny the owner asked me what my symptoms were. A few seconds later after doing a inspection, he came wt a game plan and prognoses. He gave me a computer diagnostic and read the error msgs. Having a German car and knowing how touchy it can be - I was weary at first. He explained what the issue could be, and added they there might be other alternatives that would fix the issue. I agreed the the alternative work repair versus going the other route having to replace sensors and dismantling parts. After Johnnys quick fix, he asked that I drive the car over the weekend and if the check light comes back on the part required has already been ordered and ready to replace on Monday. I am now home and was so pleased that my Check Engine light is gone ! Will continue to follow his instructions and drive the car to cycle the codes and hope that the check engine light is gone to do my inspection on Monday. Very happy to made the decision to solicit TK Auto Repair. Very satisfied with the owner, mechanics and employees. The service and knowledge was very refreshing for once. Did not feel like I was in a corporate chain auto shop that wanted to gauge you. Will repost Monday to give full details on the check engine light and if I passed. Definitely worth the drive !! I would recommend this shop. This is a honest customer review. Happy camper Thanks Guys !!!!

Good service, responsive and beautiful work! I was searching for a company to repair the headliner…read morein my mother's car. It was sagging and unsafe. They did it in just over 24 hours and it looks like new!

I contacted A-1 Auto Trim while searching for a solution to a torn driver's seat bolster, and I…read morehave no regrets about working with Josh. The late-model Toyota sedan required repair to the driver's seat, which was also extremely firm and uncomfortable. After another business refused the possibility that it could be remedied, I brought it to A-1 Auto Trim. Initially, I just asked for repair of the seat cover, but when I brought up how uncomfortable the seat was, Josh recommended a simple modification to the seat cushioning while the cover was being repaired. The work was completed in only one day, and the results speak for themself, and indicate a business run with integrity and knowledge. The seat bolster was expertly replaced, and the seat is now exceedingly comfortable!!! As well, I found the price of the service to be reasonable. I can't comment on the repair costs associated with an antique or an exotic car, but for my car, this was actually the most competitive offer. I would definitely return, and I would recommend it to others. Thanks A-1 Auto Trim!!!

Axle and the team at Top Quality Collision are honest, responsive, reasonably priced and great at…read morewhat they do. Axle fixed our bumper free of charge, prompting us to come back in the future for another small job. He was very easy to work with and would definitely use the shop again for any needs, large and small!

they did a great job repairing my sunroof leak but put a dent at the door of my suv and damaged my…read moreheadlight lens with some type of brush swirl when the washed and cleaned my jeep. I did not notice it till I got home and my son looked at it. I did find it interesting that my jeep was washed and polished. I believe that was to stop my from noticing the damage. By the way. I drove straight home and parked in our 5 car driveway. My son drove up and looked and my vehicle and noticed the damage

A big thank you to the staff at Triad Auto! It was refreshing to have a positive experience with…read morean auto repair shop. Not once did they try to upsell me on services that I did not request. (Wiper blades, cabin air filter, or headlight fluid - haha) As a woman, I have always been weary to take my car in for service due to poor experiences at other places in the past. Thankfully, my husband remembered the great service he received from Triad Auto about 20 years ago. My computer / dash on my Honda needed to be recalibrated and that was exactly what was done along with a state inspection. They were reasonably priced and super fast. I neglected to make an appointment in advance but they were still kind enough to squeeze me in and get my repairs done in record time. Make sure to call in advance to make an appointment. Save a little off the top by paying in cash. Great staff and fantastic service. Thank you.

quick and easy and priced very fairly - changed oil and checked all systems - did not any items to…read morebe fixed that didn't need fixing - I trust them completely

I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding